Wealth Management Strategy Development

A pan-European retail digital bank launched a new strategy for its Wealth Management business and was required by its Joint Supervisory Team (JST) to formally document this strategy. The JST requested a comprehensive document describing the bank’s objectives and the concrete measures planned to achieve them over the next four years. To meet this requirement, the bank engaged Avantage Reply to support the development and production of a clear, robust, and regulator-ready strategy document. Through close collaboration with internal stakeholders, Avantage Reply ensured the final document provided a structured, credible, and actionable plan, suitable both for submission to the JST and for communication with other external stakeholders. 

CUSTOMER GOALS

The bank’s goal was to produce a clear, structured Wealth Management strategy document that met regulatory expectations while effectively communicating its long-term ambitions. The document needed to set out the bank’s vision, objectives, and the specific initiatives it would pursue over the next four years to deliver on its strategy. Beyond regulatory compliance, the bank aimed to strengthen external stakeholder confidence in its Wealth Management business plan. 

CHALLENGES

Developing a regulator-ready strategic plan posed several challenges. The bank needed to translate its high-level strategic ambitions into concrete, measurable objectives and detailed action plans aligned to a four-year timeframe. It also had to ensure the document met the JST’s expectations in terms of structure, clarity, and credibility. Internal alignment across business lines and functions was essential to ensure consistency in messaging and feasibility of the planned initiatives. Furthermore, the bank needed to ensure the final document was suitable not only for regulators but also for other external stakeholders. 

SOLUTION

Avantage Reply provided experienced consultants to support the full development cycle of the Wealth Management strategy document. The team worked closely with key bank stakeholders to clarify and refine the overall strategic vision and specific business goals. Consultants facilitated workshops and working sessions to define detailed initiatives, timelines, and success metrics, ensuring internal alignment and buy-in. They also structured and drafted the strategy document to meet regulatory expectations, presenting a clear, credible four-year plan for Wealth Management growth. By delivering a polished, regulator-ready document, Avantage Reply enabled the bank to fulfil JST requirements and strengthen its communication with external stakeholders. 

CUSTOMER DESCRIPTION

The customer is a pan-European retail digital bank, offering retail investing and specialised mortgage lending.