Case Study

Data Support

SUMMARY
The client, a financial branch of a major French banking group, is specialized in providing leasing solutions. The client helps in structuring the funding of car and heavy machines manufacturing clients.

The client was undergoing a significant transition across most of their operational systems. Avantage Reply has been instrumental in assisting them in two primary ways. First, by implementing a temporary KYC (Know Your Customer) form tool, and second, by providing an ongoing support for their routine data delivery activities to their Group.

CUSTOMER GOALS
Data support: The client was tasked with delivering monthly data reporting to their parent company. Avantage Reply has been instrumental in addressing recurring data quality challenges. Additionally, the parent company continually requested new data that necessitated thorough review and seamless integration into the delivery process.

KYC Form: A KYC form has been designed to serve as an interim solution during this transitional phase, bridging the gap until the third-party implementation.

CHALLENGES
Data support: Ensuring data quality is a multifaceted challenge, as issues can emanate from various sources. It was imperative to comprehensively comprehend the diverse inbound and outbound data flows within the entity to effectively identify and rectify these issues.

KYC Form: The KYC form must align with the stringent requirements set forth by the parent company while remaining adaptable to the specific needs of the branch. It had to be user-friendly and easily maintainable, especially if the implementation of the new system was postponed.

SOLUTION
Data support: Avantage Reply has facilitated the consistent delivery of data while actively engaging various stakeholders in accordance with the data error profiles.

KYC Form: Avantage Reply has successfully developed a VBA-based KYC Form and conducted several milestone meetings to ensure alignment with the parent company’s stipulations while catering to the unique requirements of the client.

CUSTOMER DESCRIPTION
The client is a branch specialising in leasing and financial rental services, offering financing solutions for various assets, including industrial equipment and vehicles.