Keyword

Retail & Consumer

03.04.2020 / German Language

Webinar

Making better Decisions: Analysis and Reporting in the Consumer Goods Industry

In this webinar held by 4brands Reply attendees have learnt why transparency of your business processes and the right insights into company data are important to make better decisions.

Case Study

THE NEW INTRANET PORTAL FOR CONAD DEL TIRRENO

Technology Reply, an Oracle OPN Specialised Platinum Partner, has developed an innovative solution that enables quick, direct and secure access to the services provided by the Conad del Tirreno cooperative.

Artsana

Case Study

POS Oracle XStore: the OmniChannel Point of Service Management

The new digital store of Chicco created in collaboration with Retail Reply.

20.09.2017 - 21.09.2017 / Munich

Event

ECR Day 2017

4brands Reply is represented with a speech about the Smart Shelf at the ECR Day, taking place on 20-21 September 2017 in Munich. The congress highlights the challenges of the consumer goods industry in the age of digitization. More than 800 decision makers of the consumer goods industry will meet to network and exchange their experiences.

A partner for implementation

Partnership

4BRANDS REPLY: OFFICIAL MEMBER OF THE GS1 SOLUTION PARTNERS

As a GS1 Solution Partner, 4brands Reply has access to an extensive and competent network of service providers and get information on the development of standards early on. Our customers profit from suatinable solutions, based on GS1, ready to use solutions along the entire value chain and enhanced investment security due to project experience over many years.

Ideas and solutions for your digital value chain

We are the experts for the consumer goods industry.

Ideas and solutions for your digital value chain 0

Competence

Demand Driven Supply Chain

Consumer goods manufacturers are slowly moving in the direction of Demand Sensing and Customer Responsiveness. At the same time, they need to provide real-time profitable answers to dynamic consumer demand in relation to their supply chains. And this means the rising expectations of all participants need to be fulfilled in online and offline business, both of which are starting to merge.

Demand Driven Supply Chain 0

Competence

Sales Excellence

Many companies treat sales like an art, but they are increasingly noticing that a scientific approach is more suitable for the sales process. This is where Sales Force Effectiveness and Trade Management approach starts.

Competence

Consumer Engagement

Consumers expect consistent information, relevant offers, and responsible handling of data during the entire customer journey and across all communication channels. We support them by helping them to utilise consumer data from various sources in a strategic and systematic manner, in order to generate more brand loyalty and brand advocacy.

Consumer Engagement 0

Digital Retail and Commerce

Best Practice

How is digital disruption affecting brand trust?

Who and what can we trust? How has trust been impacted by the unprecedented levels of data being shared, new technologies such as apps and location-based services, and the rise of online reviews?

How is digital disruption affecting brand trust? 0

Architecture

Case Study

Reply works with Sainsbury's to achieve the Holy Grail in Business Driven IT

Retail Reply has helped Sainsbury’s fully integrate its IT strategy with its business growth strategy. This is of huge significance, as it creates an ongoing process by which Sainsbury’s can make informed and accurate IT investment decisions that support and enable the company’s growth and future success.

Reply works with Sainsbury's to achieve the Holy Grail in Business Driven IT 0

03.04.2014 / Computerworld UK

Press Article

Costco uses UK e-commerce model to drive international sales

This article discusses Costco’s new Mexico wholesale website designed and developed by Reply.

26.03.2014

News & Communication

Survey reveals almost two thirds of retailers now operate four or more customer touch points

A recent retailer survey from eDigitalResearch and Portaltech Reply has revealed that channel integration is proving increasingly difficult as more and more retailers turn multichannel in an effort to engage with their customers.

25.03.2014 / Multichannel Commerce

Research

The Challenges of Realising a True Multichannel Vision

Portaltech Reply and eDigitalResearch have once again undertaken this important piece of research to understand how the market has changed and what more needs to be done to help retailers better achieve their multichannel vision.

26.03.2014 - 27.03.2014 / Birmingham

Event

Internet Retailing Expo 2014

Portaltech Reply will take part in the Internet Retailing Expo 2014, that will be held in Birmingham on 26-27 March 2014.

25.02.2014 - 27.02.2014

Event

LogiMAT 2014

Click Reply is exhibitor at the LogiMAT Fair in Stuttgart from February 25 to 27, 2014. Click Reply will show their Click Reply WMS (Warehouse Management System) V. 4.6 as well as the modules “Labor Management, Performance and Warehouse Billing“.

16.02.2014 - 20.02.2014

Event

EuroShop 2014

Xpress Reply and Syskoplan Reply will participate in the EuroShop 2014, the worldwide leading fair for retail trade. Being staged for the 18th time by Messe Düsseldorf together with the EHI Retail Institute, EuroShop will again be for the retail industry what it has been for years.

Portaltech Reply

Best Practice

Changing trends in multichannel shopping and browsing preferences

Since 2010, eDigitalResearch and Portaltech Reply have been tracking the changes in multichannel shopping and browsing preferences since the growing emergence of smartphone devices. Results in this whitepaper refer specifically to the multichannel shopping and browsing preferences of smartphone owners unless otherwise stated.

15.10.2013

News & Communication

Online and mobile channels continue to boom as smartphone owners become increasingly multichannel

The latest consumer study from eDigitalResearch and Portaltech Reply has found that weekly in store shopping levels have dropped considerably since 2010, as smartphone owners continue to turn to their mobile devices and online channels to shop and browse.

23.09.2013

Press Article

Bringing the Customer Conversation to life

Internet Retailing - Daren Ward, Partner at Glue Reply, examines seamless integration, mixed reality in store and how technology can move the intrusion line.

21.10.2013 - 22.10.2013

Event

Warehousing Futures 2013

@logistics Reply was present at Warehousing Futures 2013, the annual networking event for warehouse managers and owners, now in its 6th year. The event took place on 21 and 22 October 2013 at St Johns Hotel in Solihull, Birmingham.

25.09.2013

Event

Retail Systems Multi-Channel Conference

Portaltech Reply participated in the 6th edition of Retail Systems Multi-Channel Conference, an event for key decision makers and opinion formers in the UK retail industry, that was held in London on 25 September 2013.

18.09.2013

Event

The Retail Conference

Glue Reply has been taking part in the Retail Conference 2013, that was held on Wednesday 18th September 2013 at the America Square Conference Centre in London.

11.07.2013

Press Article

Augmented reality retail tech could be perfect fit for stores

V3 - Reply brought a selection of kit to London to demonstrate to retail brands that there is room for progress both in store and at home.

11.07.2013

Press Article

ROAMING REPORT Reply digs deep into multichannel trends

Internet Retailing - Daren Ward, Partner at Glue Reply, discusses how multichannel retailing is shifting and how retailers need to think about technology to meet the challenges these changes pose. Mark Adams, Partner at Portaltech Reply, discusses the key findings of the companies latest research into mobile and multichannel retail.

05.07.2013

Press Article

A Third Use Smartphone to Shop Every Week

MobileMarketing - This article explore the annual survey by eDigitalResearch and Portaltech Reply on the role of Mobile in Retail commerce.

Best Practice

The Role of Mobile in Retail Commerce - July 2013

Since June 2010, eDigitalResearch and Portaltech Reply have been tracking the growth and development of smartphone devices in mobile and retail commerce. Now in 2013, they expanded the study to better understand the significance of this growth and how it is affecting consumer behaviour by looking at tablet device use, as well as the use of mobiles in store to aid high street and multichannel purchases.

04.07.2013

News & Communication

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

New research from eDigitalResearch and Portaltech Reply suggests that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis.

08.05.2013

Event

eCommerce Platforms JumpStart Conference

Portaltech Reply participated in the eCommerce Platforms JumpStart Conference, a short, sharp half day event organised by Internet Retailing, taking place on 8 May 2013 in London.

09.04.2013

Press Article

On‐demand WMS drives "supply to retail" success

SHDLogistics - Jez Tongue, Partner at @logistics Reply, examines how supply chain solutions can help manufacturers and suppliers to retail sustain customer service levels while controlling or reducing costs.

25.01.2013

News & Communication

hybris awards Portaltech Reply "Global Partner of the Year"

Portaltech Reply, the Reply group company specialising in the provision of eCommerce implementation and multichannel consulting services, was recognised as Global Partner of the Year for the second year running, by hybris, a leading provider of omni-channel commerce software, during the Partner Meeting hybris, held in Munich on the 24th January 2013.

10.01.2013

Press Article

Connected Shopping

Retail Systems January 2013 - This article explores where multichannel is heading in 2013. It notes how mobile is changing the multichannel field even faster than the internet changed buying patterns of consumers. Daren Ward, associate partner at Glue Reply is featured in this article commenting on how he believes that retailers are getting it wrong by concentrating too much on which channels their customers are using to shop.

Best Practice

SMART SELLER: Reply’s solution for negotiated offers

Reply has developed SMART SELLER, a software solution based on Oracle and Java technologies designed to support sales campaigns for both gas and electricity suppliers, with a single or dualoffer approach. Energy suppliers can integrate this solution into their existing systems easily so providing their internal sales force or external sales agents with a powerful and secure tool that supports sales campaign planning and tracking.

Best Practice

The Challenges of Realising a True Multichannel Vision

Online and mobile channels will be key for future growth according to multichannel retailers. The latest industry study from Portaltech Reply, eDigitalResearch and IMRG shows that retailers who already sell through multiple channels expect their online and mobile sales to equate to 45% of their total revenue by 2014, whilst their store sales will drop to below 40%.

PSA4Sales Template

Best Practice

PSA4Sales – The well-established industry solution for trade management

To enable brand manufacturers to plan their distribution and marketing activities in a more targeted manner, 4brands Reply developed an innovative industry solution for SAP customers, which it is further developing on an ongoing basis.

Best Practice

Changing trends in multichannel shopping and browsing preferences September 2012

eDigitalResearch and Portaltech Reply's research reviewes the key factors in consumer decision making when shopping and browsing via different channels - in store, catalogue, call centre, via the web or on a smartphone device.

Best Practice

Retail in the heart, Technology in the head

Glue Reply is passionate about retail and its solutions are driven by three simple principles: Keep it simple, drive value, and execute well. Three principles that are at the heart of Retail... We are at the beginning of a Retail revolution, where the customer is driving the service they want, the provenance they expect, the products they like and how they want to engage with us.

20.09.2012

Event

Retail Systems Multi-Channel Conference

Portaltech Reply was present at the 5th annual Retail Systems Multi-Channel Conference in London on 20 September 2012.

Best Practice

’The role of mobile in retail commerce’

The research carried out by Portaltech Reply in conjunction with eDigitalResearch, highlights how online purchases made on mobile devices have quadrupled over the past two years. The wide use of smartphones, combined with the increasing number of mobile applications, has accelerated mobile commerce (m-commerce), confirming a real revolution in the way that consumers are buying and surfing the net.

Best Practice

M-commerce: the role of mobile in the retail sector

The latest research results from eDigitalResearch and Portaltech Reply shows that 64% of smartphone owners are now using their mobile devices to shop online, a number that has quadrupled since June 2010.

Best Practice

The Role of Mobile in Retail Commerce

The latest research results from eDigitalResearch and Portaltech Reply shows that 64% of smartphone owners are now using their mobile devices to shop online, a number that has quadrupled since June 2010.

13.06.2012 - 14.06.2012

Event

Logistics Link Live 2012

@logistics Reply took part in Logistics Link Live, one of the three well-respected and well-established Logistics Link events, held at the NEC, Birmingham, on 13 and 14 June 2012.

11.04.2012

Press Article

Warehouse Management System placed in Gartner ’Magic Quadrant’

The Manufacturer

01.05.2012 - 03.05.2012

Event

Multimodal 2012

@logistics Reply UK attended Multimodal 2012, an event dedicated to the UK & Irish cargo-owning community, that took place from 1 to 3 May 2012 at the NEC in Birmingham.

06.04.2012

Press Article

IT investments to drive retail sector growth

Financial Times, The Connected Business “IT investments to drive retail sector growth” By Paul Taylor in New York.
This article features an interview with Julian Burnett, CTO at Sainsbury looking at the IT planning and investment process that the supermarket worked on with Glue Reply to deliver a foundation and plan for technology investment over the next five years.

10.04.2012

News & Communication

Gartner positions @logistics Reply in "Magic Quadrant for Warehouse Management Systems"

@logistics Reply, a Reply Group company specialising in the planning and development of integrated Supply Chain Execution solutions (SCM), has been placed within the "Magic Quadrant for Warehouse Management Systems 2012” by leading ICT Analyst, Gartner.

02.03.2012

News & Communication

McPaper Opts for Paperless HR Processes

Macros Reply, the expert for electronic mailbox, filing and document management solutions, has won the stationery specialist McPaper AG as a new customer. Macros Reply will be introducing the digital personnel filing system “macros ePAkt”. The electronic filing system will provide all relevant employee information and linked workflows in the future at the push of a button. For Macros Reply the project means more involvement in the retail market.

29.02.2012

Press Article

Comment: Fragmented multichannel operations can lead to poor customer experience

The Retail Bulletin