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SAP Sales & Service Cloud – where good becomes WORLD-CLASS

You’re already flying SAP Business Class. We provide the jet engine: our Microsoft integrations turn your CRM platform into a high-performance cockpit—without switching systems.

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Digital processes do not require extra tools - just smart connections

SAP Sales and Service Cloud are already considered the gold standard for professional customer relationship management. But what does everyday work really look like? Between calls, emails, proposals, and internal coordination, valuable minutes are often lost - and with them, potential.

This is exactly where our extensions come in: we integrate Microsoft 365 intelligently and purposefully into your SAP environment - not to replace SAP, but to unlock the full potential of your existing platform.

Your benefits at a glance

Experience Microsoft integrations that transform your CRM platform into a high-performance cockpit.

In the flow: where CRM meets reality

Whether in sales or service, anyone working daily with SAP Sales or Service Cloud knows the workflows. With our integrations, everything runs more smoothly. Your CRM remains the central workspace—but with greater clarity, fewer clicks, and maximum impact.

Calls

Start or receive directly from SAP

Automatic display

of relevant customer data

Smart routing

by availability and expertise

Rethinking collaboration:
SharePoint & Teams as extensions

As soon as an opportunity arises, our extensions are automatically set up in the background. Documents and information can be exchanged directly, stored centrally, and edited collaboratively - without email ping-pong or a file jungle. And the best part: everything stays visible within SAP Sales Cloud.

Setting up an appropriate Teams channel

Creating structured SharePoint folders

Connecting all stakeholders - internal and external

Smart extensions for your CRM workflow

With our Microsoft integrations, you extend SAP Sales & Service Cloud with practical features that seamlessly connect tasks, communication, and documents - delivering noticeably more efficiency in everyday work.

Ready to unlock even more efficiency in your SAP Sales & Service Cloud?

Discover with us how our extensions can streamline your daily sales and service tasks.

Contact us

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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