Gutersloh, January 15th 2013
The IT service provider GaVI has a highly complex SAS system architecture. To win over customers with fast deliveries and high quality, the efficient and effective operation of this system architecture is decisive for success. Application management within the BI environment is supported by Syskoplan Reply. The complex system architecture was designed to be managed by four people during operation. Activities and processes have been extensively automated.
Syskoplan Reply provides GaVI with assistance in the introduction of the latest SAS software versions as well as for the operation of the system architecture on the platforms z/OS, AIX, Windows as well as on servers and clients. With ITIL processes in mind, Syskoplan Reply adapts the operation processes such as data backup and housekeeping and implements them across all platforms and clients. Along with the rationalization, scaling and automation of data, this also includes the appropriate packaging. For GaVI, this means that only the products actually required will be installed at each user. This enables GaVI to allocate user costs proportionally.
By using scripts written internally, a batch process can be run dependent on the applications on the various server systems to quickly shut down and restart the complete decentralized SAS production environment. Seamless documentation is an additional field of responsibility for Syskoplan Reply.
The system architecture is managed by four people: Two Syskoplan Reply consultants support two GaVI staff members.
“The processes and activities at GaVI have now been extensively automated. GaVI customers can rely on quick deliveries and high service quality”, said Dr Thomas Hintze from Syskoplan Reply.
GaVI is a leading IT service provider in the field of public insurance companies and offers economic and high-quality application and communication systems.
Should you have any questions, please feel free to contact:
Reply Deutschland AG
T: +49 (89) 411142-113
F: +49 (89) 411142-199
About Syskoplan Reply
Syskoplan Reply is a leading IT service provider in the SAP environment and implements innovative, flexible and reliable IT solutions especially in the areas of Customer Relationship Management (CRM) and Business Intelligence (BI). To do this we use adaptive and agile SAP standard software and expand this with customer-specific components. This allows our customers to stand out in the market and provides long-lasting competitive advantages. Furthermore, our customers profit from our close partnership with SAP, sound knowledge of the industry and the cooperative partnership with us.
The inclusion in the network of the European-wide IT service provider Reply opens up access to the knowledge of over 3,400 IT experts. In 2011 the Reply Group had a turnover of over 440 million euros in its main subsidiaries in Italy, Germany and England. For further information, visit www.reply.de.