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SAP

Best Practice

Chatbot & SAP Integration

Chatbots meet Enterprise Software

FOCUS ON: Syskoplan Reply, artificial intelligence, SAP HANA, SAP Offering, Customer care, Ultimate Technologies,

Syskoplan Reply with a secure and scalable architecture takes business and customer experience to a whole new level with Bots. The solution designed by Syskoplan Reply provides design of BOT on messaging applications that are completely integrated with SAP solutions to help enterprise users to complete their end to end process in a much effortless and efficient way.

About Chatbots

Chatbots are computer programs that mimic conversation with people using artificial intelligence. They can transform the way you interact with the internet from a series of self-initiated tasks to a quasi-conversation and are specifically designed to replicate human interaction. The idea is that the user is able to interact with a Chatbot as the user would do by phone without installing any application.

SAP Solution

SAP offers a comprehensive portfolio of solutions for Integration between different systems. Thanks to SAP Cloud Platform - the open platform-as-a-service that provides unique in-memory database and application services – it is possible to integrate processes and data between cloud apps, 3rd party applications and on-premises solutions. SAP Cloud and On-Premise solutions provide a huge number of API that allows a complete and rich integration between Messaging World and Enterprise.

Syskoplan Reply Solution for Chatbot & SAP Integration

Syskoplan Reply with a secure and scalable architecture takes business and customer experience to a whole new level with Bots. The solution designed by Syskoplan Reply contains design and development of BOT on different messaging applications that are completely integrated with On-Premise SAP Solutions and SAP Cloud solutions with SAP Cloud Platform to help enterprise users to complete their end to end process in a much effortless and efficient way. Thanks to Bots integration we can create bi-directional, easily distributed, and extremely portable solutions:

  • Customer Care
  • Operation
  • Purchasing
  • Market Development

RELATED CONTENTS

16.10.2019 / Milan

Event

SAP NOW 2019

This Year Syskoplan Reply and Portaltech Reply will be present at the yearly SAP NOW 2019, event on Digital Transformation. The year’s main theme is intelligent enterprise, creating exciting experiences for clients, suppliers and employees.

EMPOWERING REVELLO SALES FORCE WITH NEW CUSTOMERS’ INSIGHTS 0

Revello

Case Study

EMPOWERING REVELLO SALES FORCE WITH NEW CUSTOMERS’ INSIGHTS

Syskoplan Reply worked alongside Revello to design and develop a new cloud customer experience solution based on SAP C/4 HANA Cloud Platform.

15.03.2019 - 16.03.2019 / Cernobbio

Event

SAP EXECUTIVE SUMMIT 2019

Syskoplan Reply is the Reply group company, focused on consulting services and implementation of solutions based on SAP technology. This year they will be present at the SAP Executive Summit 2019.

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