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SAP Offering

03.05.2018 - 04.05.2018 / Wiesbaden

Event

SAP FORUM FOR RETAIL 2018

Syskoplan Reply is exhibitor at this year’s SAP Forum for Retail 2018 on 3 – 4 May in the RheinMain CongressCenter in Wiesbaden and presents latest SAP innovations in retail.

26.09.2017 - 28.09.2017 / Bremen

Event

DSAG Annual Congress 2017

Reply participates this year in the DSAG Annual Congress, taking place on 26-28 September 2017 in Bremen following the motto „Between the Worlds – ERP and Digital Platforms“.

31.05.2017 - 01.06.2017 / Mainz

Event

SAP Forum for Retail and Wholesale 2017

Syskoplan Reply takes part in this year’s SAP Forum for Retail and Wholesale 2017 on 31 May - 1 June in the Rheingoldhalle in Mainz and presents innovative customer cases in commerce, marketing and mobility with latest SAP technologies. The event is a popular meeting point of German speaking experts and decision makers in the wholesale and retail for knowledge exchange in their industry.

Chatbot

Best Practice

Chatbot & SAP Integration

Chatbots meet Enterprise Software. Syskoplan Reply with a secure and scalable architecture takes business and customer experience to a whole new level with Bots. The solution designed by Syskoplan Reply provides design of BOT on messaging applications that are completely integrated with SAP solutions to help enterprise users to complete their end to end process in a much effortless and efficient way.

20.09.2016 - 22.09.2016 / Nuremberg

Event

DSAG Annual Congress 2016

Once again Reply is represented at the DSAG Annual Congress 2016, taking place on 20-22 September in Nuremberg, Convention Center. Following the motto "Business Transformation out of the plug socket", the biggest meeting of German SAP users will focus on the challenges of transformation of business processes and even entire market models.

CRM for Stock Exchange

Case Study

Best Customer Service

Syskoplan Reply developed a consistent Customer Relationship Management solution for Deutsche Börse. SAP CRM standard software was refined to create a solution specially tailored to the needs of Deutsche Börse that optimally supports the business processes for the specialised areas.

Best Customer Service 0

SAP HANA & GAMIFICATION

Case Study

A company-wide SAP CRM solution for SCHOTT

In order to improve the company's competitiveness, SCHOTT decided to implement a company-wide CRM solution. Syskoplan Reply supported the international implementation of a future-orientated CRM solution based on SAP HANA, which includes gamification elements.

A company-wide SAP CRM solution for SCHOTT 0

09.03.2015

News & Communication

Ferrero, with the support of Syskoplan Reply, wins the SAP Quality Award for its SAP Hana-based Business Intelligence project

Ferrero, world leader in the confectionery industry, with the support of Syskoplan Reply, a Reply Group company specialising in consulting services and SAP technology implementation, won the SAP award for the successful implementation of its new Business Intelligence architecture, based on the SAP HANA in-memory technology.

Ferrero, with the support of Syskoplan Reply, wins the SAP Quality Award for its SAP Hana-based Business Intelligence project 0

Supplier Relationship Management

Case Study

SAP SRM: Piaggio Group's choice

Piaggio & C. S.p.A. implemented the SAP ERP platform for the management of the main business processes. The solution identified by the Piaggio Group together with Syskoplan Reply is the SAP SRM platform.

SAP SRM Piaggio Group's choice 0

CRM

Case Study

ANALYTICAL CRM AT AUDI

Thanks to analytical CRM by SAP®, Audi knows exactly what its customers are interested in, and is hence able to offer customers support in a more holistic manner. The aim of customer relationship management is to ensure that each and every customer contact with Audi is a positive experience. With first rate support by Reply, the project was implemented successfully and efficiently.

ANALYTICAL CRM AT AUDI 0

CRM for Finance

Case Study

"Enabling the order flow" at DEUTSCHE Börse

Implementation of marketing campaign management and stock exchange specific business partner structures; significant involvement in coordinating development and in realizing functional extensions and system integration have been realised by Reply.

Focus on Customer

Case Study

We focus on the customer at HSE24

HSE24 is one of the top addresses for modern and multi-medial home shopping. With its channel brands HSE24, HSE24 Extra, HSE24 Trend, this innovative mail-order company provides women over 40 with information on the latest trends via its online shop. In doing so, it links its interactive platforms TV, Online and Mobile in a consistent manner and offers lots of applications for smartphones, SmartTV and tablets. Syskoplan Reply has been supporting its longstanding customer HSE24 for nearly ten years now with the provision and further development of its IT systems.

We focus on the customer at HSE24 0

CRM for Automotive

Case Study

Multi-Brand CRM at Volkswagen FS

Volkswagen Financial Services pursues a consistent CRM strategy in customer care. Processes and company organisation structure have been organised according to customer groups and aligned to customer requirements. This customer-oriented IT architecture requirement was met with the implementation of SAP CRM for a standard customer care and SAP NetWeaver™ as a systems integration platform. Reply designed and implemented major parts of the overall architecture.

Multi-Brand CRM at Volkswagen FS 0