GAIN A COMPETITIVE EDGE WITH DATA VISUALISATION & AI 0

DATA VISUALISATION & AI

Service

GAIN A COMPETITIVE EDGE WITH DATA VISUALISATION & AI

Companies that fail to utilise their data effectively are jeopardising their performance and overall success. Visually clear and sophisticated representation of data can drive conversation and improve decision-making.

USING USER RESEARCH FOR CUSTOMER CENTRIC DECISION MAKING 0

UX/UI DESIGN

Service

USING USER RESEARCH FOR CUSTOMER CENTRIC DECISION MAKING

By conducting user research, digital businesses gain a deeper understanding of their target audience, enabling them to tailor their products, services, and user experience accordingly. This knowledge empowers businesses to optimise their websites for better usability, enhance customer satisfaction, and ultimately drive growth.

Open Reply's path to your success 0

Open Reply's path to your success

We will help you create a roll-out plan from scratch. Our tried and tested process works, and we have the client case studies to prove it!

We use a bespoke PRODUCT ROADMAP

• Identify the relevant use cases 

• Assess their potential and requirements

• Generate a decision tree

• Prioritise interventions 

• Create a roll-out plan

We use a bespoke PRODUCT ROADMAP 0
Liam 0
Proven methodology 0

Proven methodology

We have been applying this approach to many organisations, and across many industry sectors. When approaching a new Client, we usually organise the project in four phases:

Phase 1: Current landscape understanding and solution blueprinting
Phase 2: Piloting on a subset of functionalities and A/B testing
Phase 3: MVP development, production ready and
Phase 4: Complete migration to the new infrastructure.

ENHANCE YOUR COPYWRITING PROCESS WITH AI 0

COPYWRITING

Service

ENHANCE YOUR COPYWRITING PROCESS WITH AI

Eliminate the need for iterations with copywriting through the use of a powerful AI Agent whilst retaining your brand identity.

FREE YOUR AGILE DEVELOPMENT FROM LEGACY CONSTRAINTS 0

Open Source Engineering

Service

FREE YOUR AGILE DEVELOPMENT FROM LEGACY CONSTRAINTS

Speed up time to market and slash development costs by decoupling back-end systems from front-end applications. Our approach preserves your legacy systems by implementing a robust integration layer.

Empower Success Reply & Salesforce Partnership 0

Salesforce

Partnership

Empower Success: Reply & Salesforce
Partnership

With over 18 years of experience, we at Reply proudly stand as a global presence with a team of 200+ dedicated Salesforce experts. Having successfully delivered 400+ projects across multiple clouds, we're honored to hold an outstanding average rating of 4.9 on Salesforce AppExchange. 

Transformation Programme 0

AXA - Global Healthcare

Case Study

Transformation Programme

AXA - Global Healthcare partnered with Open Reply to spearhead an innovative digital transformation initiative aimed at revolutionising how they sell and support their customers using Salesforce.

Harness the transformative power of AI 0

Harness the transformative power of AI

Service

Harness the transformative power of AI

Elevate your business performance with our suite of AI tools and strategies and integrate seamlessly into your existing platforms, or let us help you with our tailored workshops.

CPQ Jump Start 0

Salesforce Solutions

Service

CPQ Jump Start

Get up and running with Salesforce CPQ in just 8 weeks! Supercharge sales and increase your ROI using our tried-and-tested accelerator to deliver more quotes with greater accuracy and speed.

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UX/UI Design

Service

USING USER RESEARCH FOR CUSTOMER CENTRIC DECISION MAKING

By conducting user research, digital businesses gain a deeper understanding of their target audience, enabling them to tailor their products, services, and user experience accordingly. This knowledge empowers businesses to optimise their websites for better usability, enhance customer satisfaction, and ultimately drive growth.  

Virgin Media O2

Case Study

Website and eCommerce Enhancements

Virgin Media O2 partnered with Open Reply to provide end-to-end services encompassing UI design, engineering, and delivery management for their online sales channel.  

Website and eCommerce Enhancements 0

Vodafone Business

Case Study

Brand & UX/UI guidelines

Vodafone Business selected Open Reply as a trusted partner, delivering comprehensive Design services that include User Experience (UX), User Interaction (UI) and digital Customer Experience (CX). 

Brand & UX/UI guidelines 0
UX & Mobile App Development 0

BBC

Case Study

UX & Mobile App Development

The BBC worked with Open Reply to create the BBC Bitesize app, an educational app for children within the UK. We were entrusted to create a mobile app that was interactive in nature, encouraged continuous engagement, and is considered a go to means to study on the move.

E-Commerce and System integrations 0

Berry Bros & Rudd

Case Study

E-Commerce and System integrations

Berry Bros. & Rudd chose Open Reply design and engineering services to build a great customer experience and to maintain the brand's reputation for high-touch, trustworthy service.

Grocery Mobile Shopping 0

Sainsbury's

Case Study

Grocery Mobile Shopping

Sainsbury’s selected Reply as a supplier capable of overseeing the development and enhancement of current functionalities within the Sainsbury's grocery mobile application.

WE ARE LIFERAYPLATINUM PARTNERS 0

DXP

Partnership

WE ARE LIFERAY
PLATINUM PARTNERS

We are partnering with Liferay, a market-leading solution consistently recognised as a Gartner Magic Quadrant Leader in Digital Experience Platforms. A Digital Experience Platform (DXP) is a comprehensive solution that extends normal content management systems (CMS) with an array of advanced features like e-commerce and personalised content delivery.  

15.06.2022

Event

THE AI SUMMIT 2022

The AI Summit global series delivers the content and networking opportunities to ensure that the industry decision-makers are fully equipped to fulfil their AI road map, and to bring your company into the 4th Industrial Revolution. Reply, as an Industry Partner, will be presenting exciting live demos and giving you the opportunity to put our latest AI applications to the test during the two-day gathering!

THE AI SUMMIT 2022 0

Our services

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BNP PARIBAS

Case Study

DIGITAL MARKETING CONTRIBUTES TO THE GROWTH OF BNP PARIBAS

Centric is the BNP Paribas’ digital banking platform that offers all of BNP Paribas’ services to its Corporate and Institutional clients worldwide. In an effort to increase customer engagement and improve the onboarding experience, the Centric marketing team turned to Marketo for solutions.

DIGITAL MARKETING CONTRIBUTES TO THE GROWTH OF BNP PARIBAS 0

Choosing Open Reply as your partner

Open Reply has a local team of experts in Magento and Adobe technologies. By choosing Open Reply as your partner, you also benefit from the expansive knowledge bank that Reply Group shares as a whole, with each company specialising in their fields.

As Reply companies work closely, you can be sure that you will be provided with the best skilled engineers, CX designers and data scientists to tailor a solution that will fit and adapt with your business's growth.

As Reply, we are driven to build long term relationships with our clients and remain as their digital experience partner.

Choosing Open Reply as your partner 0
Magento-3 0