Macros Reply produces more than just standard products and ECM add-ons. Macros is your partner for all services regarding your DMS project. We know your industry and processes and we speak your language. In short: we understand you. And just this important, unique feature is one of the reasons why people recommend Macros Reply.
Based on a large number of similar projects from the past, Macros Reply supports you in drawing up your project. Macros Reply advises you in choosing the right partners – such as those from the input management, electronic archiving and output management sectors. You receive key support in estimating your digitisation status via variance analyses and pragmatic solution suggestions.
Macros products are prefabricated to a high degree. After a short time, a pilot system will be available. This increases acceptance within your company, because employees have the results in front of them.
The projects in your company are important. They represent the potential for competitive advantage, efficiency and customer satisfaction. And this has to be communicated. Our project marketing puts your digitisation project in the right light and takes your employees along on the journey.
Change management means more than just persuading your employees. Even more important is the adaptation to new processes. An employee formerly active in the mailroom now has to perform work which is far more specialised. These kinds of difficulties must be coordinated if the changeover is to succeed in organisational, technical and functional terms.
We tie all of the Macros eWorkplace ECM Suite systems into your existing infrastructure. Whether via “big bang” or successive introduction of individual sections: Macros works with you to define the right methods for bringing the new ECM to life. Over the entire period, experienced project managers are at your side, and you are supported by a project management office.
If changing from paper to digital was the norm just a few years ago, now most projects present themselves as entirely or at least partly as replacement projects: whether it’s migration from an archive to a storage system, from a DMS to Macros ECM – migration represents the precondition and data basis for the new processes. Macros has proven its strength in migration via a number of projects.
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