Whether in project management, processing customer inquiries or organizing HR processes – the question is always how the coordination of tasks can best be solved in the scope of the existing system infrastructure. The answer of many manufacturers involves workflow tools that are generally too powerful for the purposes of the staff specialists.
With the two products Macros eWorkflow and Macros eChecklist, Macros Reply offers deceptively simple instruments for efficient work processes. Workflows can be created, saved as a template and adapted. With Macros eChecklist you can add individual tasks to ToDo lists.
Macros eChecklist can be uses to create new
checklists for a variety of topics and save them as
templates for further use. The user can choose
from a wide collection of tools for generating these.
The user can choose whether to insert checkboxes,
drop-down fields or free text, which colours to use,
where horizontal lines will support the flow of the
With Macros eWorkflow, areas of responsibility,
priorities and target data can be modelled within
a short period of time and saved as templates.
When creating the workflow, the user determines
the deadline for completing a task and which type
of task is to be completed. If the time is exceeded,
the person who initiated the workflow will receive
an escalation mail. The parties concerned
receive their task either in the mailbox or have
it sent additionally as e-mail. Previously created
checklists can be integrated into the workflow to
describe the individual tasks in more detail.
Checklists and workflows can be generated by the
staff without support from IT and can be used again
as templates. This means departments always
have the correct instruments to support their
processes, which naturally permit status control
and escalation mechanisms. Macros eChecklist
and Macros eWorkflow are available in all Macros
Phone: +49 89 411142-400