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Service

Macros Reply trainings makes you an expert

FOCUS ON: service,

The Macros Reply training programme is your chance to become an expert on all of the products, components and technologies that are relevant for your company and your tasks. You yourself choose how intensive your qualifications will be. You are certain to find a suitable date in our comprehensive training plan. And if the training times or contents don’t work for you, we will work together to find a suitable solution for your training objectives. Our colleagues are always available for questions, applications or requests at .

“After less than a day, we were able to operate the Macros inbox and filing system product alone”, Ralf Hartinger, Münchener Verein Versicherungsgruppe.

Trainings for the Macros Reply basic technologies

Products and solutions from Macros Reply rely on a technologically leading base. Program requirements, such as a high degree of availability, stability and performance are perfectly met. Macros Reply intentionally works with a logical layer architecture comprising various basic components. These products can all be configured with XML and use the same access layers for databases, server application systems, application servers and host systems. In various training sessions you will become more familiar with the Macros basic components and learn how Macros components can be configured and managed. These training courses are the basis for the individual customisation of Macros products by your staff.

Training courses are currently being held for the following basic components:

  • Macros eBuilder
  • Macros eNform
  • Macros eRules
  • Macros eReport
  • Macros eThumb

For more details, take a look at our current training programme.

Training sessions for the Macros Reply standard products and solutions

Based on the Macros basic components, Macros Reply has developed standard products that meet modern requirements on standard software products on the one hand and that have retained a high degree of flexibility and configurability on the other hand. The matured configuration techniques enable Macros Reply products to be adapted to the requirements of your department and all employees, ensuring efficient and intuitive operation. Each module incorporates extensive procedural knowledge. That is why every product is backed by a Macros expert with a high degree of technical expertise and why it perfectly illustrates your corporate processes.

In the following training sessions, the functions as well as the configuration possibilities of the individual products are explained in a manner suitable for the target group. Whether end users, professional administrators, technical administrators or application developers – everyone receives the information they need to optimally work with the Macros products and/or to support them.

Macros products for which standard training courses are currently being offered:

  • Macros eClient (electronic inbox & eFile) - the solution for efficient file processing
  • Macros eDMS - the universal document management system
  • Macros ePAkt - the solution for personnel management
  • Macros eDistribute - mail distribution made easy
  • Macros ePrint - the solution for text and output management

For more details, take a look at our current training programme.

Individual training for Macros Reply solutions

Each Macros product is always adapted to the individual requirements of our customers. Depending on the extent of the customer-specific adaptations, it may make more sense for you to book an individually-designed training session as an alternative or in addition to a standard training session. Naturally, we offer this option too. In consultation with the competent project manager from Macros Reply, we would be pleased to design the training documents and hold training sessions for users, professional administrators or administrators that are exactly tailored to the Macros solution used in your company.

For more information on the duration and prices of individual training sessions, please Macros Reply directly.

DOWNLOAD Macros Reply Schulungsprogramm 2017 (pdf)

Contact

Phone: +49 89 411142-400

E-Mail:

RELATED CONTENTS

Electronic Mailbox

Case Study

Münchener Verein

The electronic inbox, which can be configured flexibly, significantly reduces lead times.

It really stands out, especially due to the fact that it enables the departments themselves to determine how their distribution policies are set and changed. The Macros Reply solution will be rolled out gradually across the Münchener Verein group of companies.

Münchener Verein 0

Portfolio

Macros Reply Project Consulting

Services for everything to do with your ECM/DMS project

Macros Reply sees itself as an equal partner: We know your industry, the processes it is characterised by, we speak your language and take you by the hand during every step of your project.

You get support in each phase of your DMS project – from the setting up of the project, to implementation and realisation, and ultimately the change process and migration.

Macros Reply Project Consulting 0

Macros Service Portal

Service

Service Portal

If you have any questions about the products you use, or in the event of product failure, our service team is available via our Service Portal or via:

E-mail:
Telephone: +49 89 411142-444
(Monday to Friday 9.00 to 12.00 & 13.00 to 17.00)

The Macros Service Portal

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