Macros ReplyDigitization with Macros Reply

Best-of-class, modular, integrated and optimized for your business

Digitization with Macros Reply  0


Macros Reply digitizes and automates the business processes of insurance companies, banks / financial service providers and subsidies.

The basis is the evaluation of the existing process landscape using Process Mining and the subsequent optimization of the modular ECM suite Macros eWorkplace for the seamless document and communication cycle.
Every step of customer communication is supported in a consistent and intelligent manner: from Input Management via individualized forms or with classification and indexing (OCR/ICR), automatic distribution to the appropriate mailbox, processing with the aid of eFiles and ePostboxes to Output Management back to the customer.
As a further result of Process Mining, Macros Reply implements robots using Robotic Process Automation (RPA) to relieve the employees of monotonous and repetitive tasks and finds implementation options for an adequate use of Machine Learning Mechanisms.

Macros Reply stands for: Process digitization and automation, transaction processing, eFiles and ePostboxes, intelligent incoming mail distribution, Robotics & RPA, Process Mining, Predictive Analytics, electronic archiving.


Best Practice

Our client's satisfaction is our reference

These and other client's rely on Macros Reply

Barmenia Versicherung • Basler Versicherung • BHW/Postbank • Condor Versicherung/R+V • Helvetia Versicherungen • Landesamt für Finanzen Bayern • Merkur Versicherung • Münchener Verein Versicherungsgruppe • Rheinland Versicherung • SOVAG • WWK Versicherungen


Triple A, Process Mining, Robotics, RPA, ML, Prediction, Data


Triple A: Process Mining, Robotic Process Automation (RPA) & ML

Macros Triple A is a comprehensive method that combines Process Mining (Analysis), Robotic Process Automation (Automation) and Machine Learning (Anticipation). Learn more about the easy and sustainable way of process analysis, automation and prediciton.

Macros Reply for selected industries  0



Macros Reply for selected industries

Macros Reply industry solutions: merging specialist and IT knowledge in various industries.

- InsuranceSuite
- BankingSuite
- PublicSuite
- Macros for other industries