Avantage Reply supported the Finance department of an internationally operating custodian bank in their daily and monthly production of internal and regulatory reports, as well as other routine activities.
The client was handling a large project, the complexity of which had to be managed, while simultaneously completing all regularly occurring tasks to the highest possible standard without any disruption. Therefore, the client faced resource problems, mostly regarding time and manpower to deal with the increased workload. To help the bank, Avantage Reply provided a consultant to take over a share of their daily tasks and to partly improve their internal processes. As a result, the client could focus their attention on the project while the routine tasks were being executed without disruption to the client's full satisfaction.
The client was working on a large project relating to organizational restructuring. In the face of this project, it was the main goal of the customer, that the normal daily tasks and activities (among others internal and regulatory reporting, as well as bookkeeping) would continue to be completed to the highest standard and without any form of disruption. Additionally, there was a desire to improve and partially automate some of the internal reporting processes.
The biggest challenge was time and the availability of resources to handle the large project, in addition to the already demanding regular workload that needed to be managed by the finance department while keeping the quality of work at the desired level.
Avantage Reply provided a consultant to support the finance-team in all their daily tasks. The following responsibilities were held by the consultant during the project:
By providing support for those daily tasks, the finance team was able to place their focus where it was required the most.