Aktive Reply

Aktive Reply

DIGITAL TRANSFORMATION &
CUSTOMER EXPERIENCE SPECIALIST

About aktive reply

Aktive Reply is the Reply Group Company focused on Digital Content Integration and Delivery. Since 1998 we support enterprises and international customers in the design and implementation of Digital Transformation and Multichannel Digital Marketing solutions, based on the best technologies and platforms such as Adobe Marketing Cloud, OpenText, Cornerstone HCM and ElasticPath.
Aktive Reply renews Adobe specializations 0

15.02.2023

News & Communication

Aktive Reply renews Adobe specializations

Aktive Reply is proud to announce the renewal of Adobe Experience Manager Sites, Adobe Experience Manager Run and Operate, and Adobe Experience Manager Forms specializations in the EMEA region. The confirmation of the Platinum Solution Partner Adobe status is a significant achievement for our company and marks another milestone in a strategic roadmap we initiated with Adobe in 2008.

25.10.2022

Event

Experience Makers Milan

On October 25th Reply will participate in the Experience Makers Milan event, the Adobe conference aimed at digital leaders and important players in the digital ecosystem. Take part in this event to find out how the Customer Experience allows you to change the usability of applications and content, improving the effectiveness of use and the loyalty of its users.

Experience Makers Milan 0
Adobe & Algolia how the search experience impacts on content relevance 0

26.09.2022

Event

Adobe & Algolia: how the search experience impacts on content relevance

The integration of Algolia features into Adobe AEM offers different optimization scenarios of the Search Experience with significant impacts on content relevance and conversion rate. Join Aktive Reply in this event to discover the benefits obtainable by the use of these technologies.

23.05.2022

News & Communication

Reply named Adobe platinum solution partner

Reply, together with its specialised companies Aktive Reply, Comwrap Reply, Like Reply, Open Reply, and Sagepath Reply, is pleased to announce that Adobe has recognised them as a Platinum Solution Partner. This award is the result of a strategic roadmap started with Adobe in 2008 to provide high-value solutions to customers and organisations throughout the world.

Reply named Adobe platinum solution partner 0
Artificial intelligence to support the digitalization of document processes 0

16.06.2022

Webinar

Artificial intelligence to support the digitalization of document processes

Organizations continually strive to optimize the customer experience across digital channels, and this also applies to forms and contract documents. Join Aktive Reply in this webinar to learn how Artificial Intelligence can help to automate document and pdf forms conversion.

22.02.2022

Webinar

Optimized document composition with scriptura and opentext documentum

In most companies, remote communication with customers, as well as the generation of contracts, statements, and invoices, is now managed programmatically. Join Aktive Reply in this webinar to understand how Scriptura e OpenText documentum can be used to manage and edit documents of all kinds quickly and easily.

Optimized document composition with scriptura and opentext documentum 0
Adobe Campaign for transactional messaging 0

15.09.2021

Webinar

Adobe Campaign for transactional messaging

Adobe Campaign is the Adobe Experience Cloud solution for cross channel campaign management. Join Aktive Reply in this webinar to understand how Adobe Campaign can help companies achieve their marketing goals thanks to an integrated customer profile and to the possibility to create a personalised experience for each customer.

01.03.2021

News & Communication

Aktive Reply earns the third Adobe specialization: Adobe Experience Manager Forms

Aktive Reply is proud to announce the achievement of the Adobe Experience Manager - Forms Specialization. This accomplishment, a further stage of a strategic roadmap started with Adobe in 2008, follows the acquisition of the Adobe Experience Manager - Sites Specialization and of the Adobe Experience Manager - Run & Operate Specialization.

Aktive Reply earns the third Adobe specialization Adobe Experience Manager Forms 0
Adobe Experience Cloud - Take advantage in ecommerce 0

25.02.2021

Webinar

Adobe Experience Cloud - Take advantage in ecommerce

Today's consumers have thousands of options and your competitors are just a click away. Join Aktive Reply in this webinar to understand the way Adobe Experience Cloud is able to give you everything you need to deliver a personal and well-designed shopping experience capable of delighting your customers.

04.02.2021

Webinar

Don't play at work, but use gamification in your training!

Human beings by their nature prefer playful activities. Join Aktive Reply in this webinar to understand how Gamification can be leveraged to entice employees to acquire new skills or improve those they already possess.

Don't play at work, but use gamification in your training! 0
Digital forms for banking and insurance improve productivity with Adobe 0

21.01.2021

Webinar

Digital forms for banking and insurance: improve productivity with Adobe

Digital Transformation has a strong impact on the design, management and deployment of forms and documents. Join Aktive Reply in this webinar to see how Banking and Insurance Companies can leverage Adobe AEM Forms to deliver digital forms and documents and execute their business strategies more efficiently and effectively.

15.10.20

Webinar

Enhancing distance learning capabilities with micro learning and gamified learning

In today's world, distance learning is becoming increasingly central to the development of human capital. Adopting Gamified Learning and Micro Learning strategies is a very effective investment in people nowadays, allowing companies to effectively map skills and assessments in highly focused areas. Join Aktive Reply in this webinar if you desire to deepen these themes.

Enhancing distance learning capabilities with micro learning and gamified learning 0
Adobe Experience Forum 2020 0

29.09.2020

Event

Adobe Experience Forum 2020

Aktive Reply will take part to the next Adobe Experience Forum with a speech titled "Content personalization and Engagement: the evolution of the Customer Journey in the gaming industry". Join us to understand how Adobe's innovative tools allow you to better manage engagement, cart and checkout issues to improve the Customer Experience in B2B and B2C.

14.09.2020

Webinar

System observability with elk stack

"Why is our application slow?", "How many user are using the new functionality?". Join us in this webinar to learn how Aktive Reply can help you to quickly answer all this questions using the Elasic Stack and how to get real values from all the data inside your system.

System observability with elk stack 0
Management of document collection and approval 0

09.07.2020

Webinar

Management of document collection and approval

Join Aktive Reply in this webinar that introduces a tool capable of processing lists of documents that must be collected by one or more actors, often external to the company, and which must be approved by others, all under third party supervision.

17.06.2020

Webinar

Adobe Omnichannel Intelligent Experience

Join Aktive Reply and Adobe in this online event which will present the innovative Adobe tools that support Omnichannel and Artificial Intelligence Technologies and demonstrate how to leverage them to enhance Customer Experience.



Adobe Omnichannel Intelligent Experience 0
Aktive Reply named Adobe Gold Solution Partner 0

07.04.2020

News & Communication

Aktive Reply named Adobe Gold Solution Partner

Aktive Reply is proud to announce their Gold Solution Partner status received from Adobe for the EMEA region. The basis for Aktive Reply’s continuous success is represented by its Adobe Competence Center, which covers a wide range of skills in design, development, maintenance and support within the Adobe Experience Cloud and the Adobe Marketing Cloud ecosystems.

Milano

Event

Adobe Experience Forum 2019

Costa Crociere Digital Branding: enriching the onboard experience leads to customer engagement. Aktive Reply joins Adobe Experience 2019 on 30 October.

30 OCTOBER - MILAN

31.01.2020

News & Communication

Aktive Reply earns a new Adobe Specialization: Adobe Experience Manager Run and Operate

Aktive Reply has been named by Adobe as Adobe Experience Manager – Run & Operate Specialized Partner in the EMEA region, as a result of its ever increasing level of skills and expertise in designing easily maintained sites and applications, as well as performing ongoing operation and maintenance.

Event

UNDISCOVERED BUSINESS VALUE

Aktive Reply and OpenText are organizing an event focused on Artificial Intelligence, and its use in the Document Management environment. During the event we’ll see which role AI, Machine Learning and Natural Language Processing can play in the near future of development in enterprise companies.



11 Giugno 2019, via Robert Koch 1/4 - Milano (Reply office)

TOWARDS CUSTOMER ENGAGEMENT

Adobe and Microsoft, a new integrated proposal

Towards customer engagement 0

Event

OpenText Enterprise World 2019

Aktive Reply as Emerald sponsor will take part into OpenText Enterprise World 2019 in Vienna, the world’s largest information management conference. Join us and come to our stand, we will share our solutions and EIM experiences.



Austria Center Vienna, March 12-14, 2019

Opentext Enterprise World 2019
AKTIVE REPLY NAMED  ADOBE BUSINESS PARTNER 0

AKTIVE REPLY NAMED
ADOBE BUSINESS PARTNER

Aktive Reply has been named by Adobe as Business Partner and Specialised Adobe Experience Manager (AEM) Partner in EMEA, the highest recognition from Adobe.

Partnership

ELASTIC PATH PARTNERSHIP

Elastic Path, leader in ecommerce solution for Digital Experiences, partnered with Aktive Reply to strengthen its market presence in EMEA and Italy.

CORNERSTONE ONDEMAND PARTNERSHIP 0

CORNERSTONE ONDEMAND PARTNERSHIP

Aktive Reply is at the forefront of Human Resources digital transformation with Cornerstone OnDemand, a leading global provider of comprehensive, integrated talent management solutions delivered as software-as-a-service.

Digital EXPERIENCE WITH MYCOSTA 0

Digital EXPERIENCE WITH MYCOSTA

The Costa App is the new smartphone application that combines the magic of Costa cruises with an unprecedented digital customer journey. The project is the result of a convergence of creative, managerial and technological know-how between companies in the Reply group.

Partnership

AKTIVE REPLY IS OPENTEXT SILVER SOLUTION PARTNER

Aktive Reply, due to the deep knowledge and specialization on this platform, has reached the level of “Opentext Silver Service Partner” for Italy and South Europe.

AKTIVE REPLY IS OPENTEXT SILVER SOLUTION PARTNER 0

Intesa Sanpaolo

Case Study

THE NEW DIGITAL EXPERIENCE OF INTESA SANPAOLO

Aktive Reply is one of the main actor of the digital transformation process of Banca Intesa San Paolo, by collaborating in the development of the bank's main “showcase” sites.

THE NEW DIGITAL EXPERIENCE OF INTESA SANPAOLO 0

Marazzi global

Case Study

A WHOLE NEW DAM SYSTEM FOR MARAZZI GLOBAL

Marazzi requested Aktive Reply to implement a Digital Asset Management taking advantage of Adobe Experience Manager DAM Technology.

THE NEW TRAINING EXPERIENCE OF CNHi 0

THE NEW TRAINING EXPERIENCE OF CNHi

CNHi and Aktive Reply added to CNHi learning systems new features that enables Training Managers to mix online resource and in person instruction to create a more personalized environment.

fca

Case Study

THE NEW DEALER PORTAL’S DIGITAL STRATEGY OF FCA EMEA

FCA Group has developed a new digital strategy and implement it with the help of the new online platform for Dealer Network.

THE NEW DEALER PORTAL’S DIGITAL STRATEGY OF FCA EMEA 0
EXTEND ECM INTEGRATION THROUGH OPENTEXT 0

EXTEND ECM INTEGRATION THROUGH OPENTEXT

Aktive Reply integrates SAP with ECM (Enterprise Content Management) by Opentext Content Server for a customer in the refining sector.

Interspar

Case Study

THE DIGITAL EXPERIENCE AT THE SUPERMARKET: INTERSPAR APP

Aktive Reply worked on the architecture, analysis, design and development of the Interspar App: a native mobile application through which users can stay tuned with the brand’s promotions, set a personal account and collect points through a QR code scanner.

ALFA ROMEO’S EXCELLENCE THROUGH THE NEW BRAND PORTAL 0

ALFA ROMEO’S EXCELLENCE THROUGH THE NEW BRAND PORTAL

Aktive Reply supported Alfa Romeo in the development of the new Alfa Romeo brand portal. Aktive Reply played the role of Solution Partner on the Adobe platform, ensuring the Group's distinctive requirements for excellence.

AGUSTAWESTLAND

Case Study

LEONARDO, THE NEW AGUSTAWESTLAND WEB PLATFORM

Aktive Reply supports AgustaWestland to interact in a more immediate and effective way with its customers through Leonardo, a web platform for civil, military and commercial customers, able to manage the entire production cycle of every single helicopter.

LEONARDO, THE NEW AGUSTAWESTLAND WEB PLATFORM 0
ADOPTING DIGITAL BEHAVIORS THROUGH GAMIFICATION THE FASTWEB DIGITAL IQ CASE 0

ADOPTING DIGITAL BEHAVIORS THROUGH GAMIFICATION: THE FASTWEB DIGITAL IQ CASE

Digital IQ is a fully responsive gamified web application conceived by Fastweb to assess people’s digital skills in a captivating environment.

AKTIVE REPLY

ITALY


Milan

Via Robert Koch 1/4
20152 Milan
Tel: +39 02 535761

Turin

Via Cardinal Massaia, 83
10147 Turin
Tel: +39 011 29100

Rome

Via del Giorgione, 59
00147 Rome
Tel: +39 06 844341

Verona

Viale del Lavoro, 33
37036 Verona
Tel: +39 045 8781804



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