Offering

Our consulting services

We believe that consulting in digital commerce needs to be rethought: closer to business goals, closer to processes, closer to systems, closer to rapid implementation. That's consulting. Strong from Vanilla Reply. Clear. Honest. Always focused on your goals.

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Always individual. Always open to technology. Always with a focus on what is feasible.

Commerce consulting with empathy

Vanilla is not purely a strategy consultancy - it is the connecting element between business logic, technology and operational reality.

We advise companies where platforms such as Shopware, Shopify, Emporix, Akeneo, Celum, ATAMYA or Storyblok are expected to meet specific requirements with real impact.

Whether it's architectural issues, system selection, integration or scaling strategies: we translate complex requirements into robust concepts without buzzwords, but with vision.

Starting together. With a clear goal in mind.

Successful projects start with a precise understanding. That's why we thoroughly analyze your existing system landscape, check processes for efficiency and work out in workshops what your company really needs - targeted, relevant and implementable.

Without buzzwords, but in plain language: opportunities, risks, effort, and benefits are presented to you unvarnished. If we see something critically, we´ll tell you – and show you better alternatives that will move you forward.

The workshop is aimed at anyone who wants to work with us to develop their requirements and find out whether they are asking for too much, too little or just the right amount.

We will find this out through dialogue - in a well-founded, structured manner that focuses on your business success. We will clarify the must-haves, nice-to-haves and next steps. This will create a solid foundation for your project.

This workshop is aimed at anyone who wants to critically examine and rethink their e-commerce IT system landscape. The goal is to make conscious, well-founded and future-proof technological decisions.

We analyze your existing system landscape, identify potential and highlight suitable technologies for your goals. In doing so, we take into account interfaces, scalability, and future-proofing - for an architecture that delivers.

The workshop is aimed at anyone who thinks in a user-centric way and wants to work with us to find out how real needs can be translated into compelling digital experiences.

Together, we define target groups, their wishes, requirements and use cases. Using methods from design thinking and user journey mapping, we create experiences that convince and retain your customers.

This workshop is aimed at anyone who takes digital accessibility seriously.

Because digital participation is not an extra, but standard. We check your platform for accessibility, advise on legal requirements and develop solutions that enable access for all user groups.

Our success stories convince
of our expertise

Faster to the perfect digital assets

Case Study

PhiAcademy: A makeover for the permanent makeup webshop

Case Study

A clear shop design for Keimling Naturkost

Case Study

Payone: Connecting on-site and online payment worlds

Case Study

Your benefits with Vanilla Reply

A strong network

In a partnership with Vanilla Reply, our global network of sister companies is also at your disposal.

Years of experience

Behind every successful solution are people with expertise. At Vanilla Reply, we combine deep technological know-how with strategic business understanding.

Honest advice

We support international companies and focus on honest advice and collaboration on equal terms.

Vanilla Reply

Vanilla Reply is the expert for web applications and e-commerce. Our interdisciplinary teams implement cloud-based solutions powered by Javascript and PHP. Together with performant product partners such as Shopware, Sylius, Akeneo, Storyblok and TYPO3, we ensure smooth integration into existing system landscapes and a minimal time-to-market. As part of Reply Digital Experience, we provide consulting services to our customers on the topics of PIM and CMS as well as on the implementation of digitization initiatives.