Offering

The Reply 4+4 Approach for the V2 Summit

The Syskoplan Reply 4+4 Method for the V2 Summit demonstrates how companies can not only initiate transformation but also bring it to successful completion. We show you how to realign your compass - and what sets successful teams apart.

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SAP Sales & Service Cloud V2 – charting your individual path to the summit

Want a V2 that makes your processes smarter, faster, and more effective? With SAP Sales & Service V2 and our proven 4+4 Method, we bring together strategic clarity and hands-on execution. Together, we assess where your organization stands today and chart your unique path to the summit. In just one day, our Reply 4+4 Method gives you a clear, structured roadmap and a shared vision to drive your transformation forward.

Our Workshop –
turning challenges into action

With our 4+4 Method, we align your individual challenges with the right migration package. We examine architecture, functionality, integration, migration, and your project organization to determine the optimal approach.

We offer four tiered migration packages: from the fast Light Package for simple systems, to the Classic Package for lightly customized environments, the Enhanced Package for targeted extensions, and the Full Package for complex, highly customized landscapes.

This ensures your migration is carried out efficiently, precisely, and future-ready.

Reply 4+4 Approach for the V2 Summit - Packages

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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Practical relevance

Closely aligned with your day-to-day operations.

Individuality

Directly tailored to your challenges.

Future-readiness

Efficient solutions for long-term transformation.

From ideas to tangible results

Our workshop supports companies in migrating their CX processes to Sales and Service Cloud V2. We examine data, processes, integrations, and any V1 customizations to uncover opportunities beyond the standard V2 capabilities - from process and AI enhancements to entirely new functionalities.

Our clients show that the transition to V2 doesn’t just offer technical improvements - it reshapes processes, leverages intelligent AI solutions, and unlocks full expansion potential.

A modern, advanced UX for smartphones and tablets guides users toward optimal usage and increased efficiency. Intelligent productivity tools specifically support targeted work areas.

Generative AI enables context-aware, intelligent, and automated actions. This includes automated summaries, duplicate checks, improvement suggestions, as well as assistance with replying to, translating, and creating new emails and service requests.

State-of-the-art native cloud technology ensures outstanding application performance. An open technology stack guarantees easy integration and extensibility—even with third-party systems—while modern microservices deliver cost-efficient benefits.

Ready-to-use Lead2Cash integrations for SAP Cloud ERP seamlessly connect master data and sales processes, minimizing costs for setup, integration, and ongoing maintenance.

A 360-degree view of the customer reveals signals, highlights, and relevant metrics from SAP Cloud ERP, such as contracts or invoices, and integrates SAP Business Data Cloud for comprehensive analyses.

The process

Transformations are like the Tour de France - requiring smart planning and the perfect dream team.

The target audience

Workshop participants come from diverse areas across the company—primarily from business units and IT. Especially in the afternoon, when the focus is on process optimization, it is important that IT staff, process owners, and key users are involved to ensure cross-departmental identification of optimization opportunities.

The advantages

Your path to tangible results, perfectly aligned with your requirements.

Innovation with vision

We carefully evaluate how innovation can genuinely create value - for instance, through AI.

Needs-based approach

We focus on your challenges and develop the migration strategy that best addresses them.

Minimal effort

Syskoplan Reply handles preparation and follow-up.

Rapid insights

A compact workshop day delivers clarity on the ideal migration package, key focus areas, and actionable ideas.

Hands-on & practical

No theory - working hands-on with your processes and challenges from the start.

Foundation for real implementation

Optionally, we examine your custom extensions and outline practical ways to implement them in V2.

Your takeaways

Documentation

Following the workshop, we compile all results and provide them to you in full. This gives you a structured foundation.

Proposed Solutions

Together, we create and review practical implementation proposals for your tailored V2 migration path, establishing a solid foundation for the successful launch of your migration project.

Effort

We give you a solid estimate of the effort required, tailored to the package that suits your requirements.

Syskoplan Reply’s 4+4 Method makes your SAP Sales & Service Cloud V2 transformation clear, efficient, and actionable—from the initial step all the way to successful completion.

Contact us

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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Syskoplan Reply

Syskoplan Reply specialises in the consulting and implementation of SAP technologies. As a long-standing and multiple award-winning SAP Gold Partner, Syskoplan Reply reliably accompanies companies on their way into the digital future. We focus on the use of SAP solutions as a central platform for the transformation of business processes and customer experiences. With the customised concepts of the experts, companies secure decisive competitive advantages. They benefit from our innovative strength, agility and extensive project experience in a wide range of industries. Syskoplan Reply's portfolio covers all facets of modern SAP architectures.