This is where our AI chatbot comes into play.
In today's fast-paced business landscape, internal documentation serves as the invaluable foundation of knowledge, empowering teams to work efficiently and make informed decisions.
Enterprises often have gigantic amounts of documentation, which are accumulated over years. Information retrieval from these gigantic sources of documentation is a time-consuming activity and leads to productivity loss and incomplete retrieval in case of unstructured documentation.
This is where our AI chatbot comes into play. It uses Retrieval Augmented Generation (RAG) technology to retrieve internal documentation, enhancing the company's search using state-of-the-art Large Language Models (LLMs). The solution is based on AWS services such as Sagemaker and accelerates productivity by drastically reducing the time-to-answer and can perform additional actions such as summarization on user request. To create a personal feeling, the chatbot is fine-tuned to respond to users in a consistent style.
The chatbot solution is designed to guarantee security on two levels. Our experts have designed the chatbot architecture inside a Virtual Private Cloud (VPC), thus ensuring safety and privacy from external actors. The chatbot also enables employees and customers to directly chat and extract insights from their proprietary data, thus reducing the possibilities of information leakage to third parties.
Modern AI chatbots are often prone to hallucinations if they are asked a question from outside their training corpus. Our chatbot utilizes Retrieval Augmented Generation (RAG) and efficient prompt engineering to ensure that it does not hallucinate, and says no if it is not confident about the results.
Employees often spent large durations of time in searching for information in their humongous databases, leading to productivity loss. Our chatbot not only reduces the search time from hours to a few seconds, but is also able to reason and generate unique insights from your data.
From Confluence to PDF, from Notion to customized websites, our AI chatbot solution is capable of ingesting data from a variety of sources. The integration flexibility opens up a plethora of opportunities, to leverage information from multiple unstructured data sources and generate actionable insights.
Storm Reply is specialized in the design and implementation of innovative Cloud-based solutions and services. Through consolidated expertise in the creation and management of Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS) Cloud solutions, Storm Reply supports important companies in Europe and all over the world in the implementation of Cloud-based systems and applications. Storm Reply is AWS Premier Consulting Partner.