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Reinvent CX with Agentic AI and Omnichannel Personalization on AWS
Driving innovation in automotive and manufacturing with Agentic AI, real-time intelligence, and cloud-native transformation on AWS.
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THE CONTEXT
Where manufacturing meets intelligent experience
The automotive and manufacturing industries are at a critical inflection point. Customer experience now plays a defining role in competitive advantage, yet automotive CX currently ranks 9th out of 13 consumer industries - and many organizations are still operating on Industry 4.0 models that were never designed with the customer at the center.
During this executive summit at Newlab Detroit, we will explore how leading brands are closing this gap and unlocking a $20M–$70M annual opportunity per brand. Through peer discussion and real-world insights, we’ll examine how AWS-powered, cloud-native and AI-driven strategies are enabling real-time intelligence, connected ecosystems, and truly customer-centric operating models.
JOIN THE EXECUTIVE CONVERSATION
Connect with industry leaders and explore how AWS-powered CX is reshaping competitive advantage across automotive and manufacturing.
The evening will include:
Setting the CX context
A concise look at where automotive and manufacturing CX stands today — and why connected operations, data, and AI are becoming competitive differentiators.
Live CX & AI demonstrations
Real-world examples showing how connected manufacturing signals can drive proactive, intelligent customer engagement on AWS.
Peer-led executive discussion
Small group, round table conversations facilitated by AWS and Storm Reply, designed to encourage candid discussion and shared perspectives — not presentations.
Guided Newlab experience
Optional tours of the Newlab Detroit facility, showcasing advanced manufacturing, mobility, and innovation environments in action.
Networking & 1:1 conversations
Time to connect with peers, AWS leaders, and Storm Reply experts over networking and informal discussion. This is not a conference or sales seminar — it’s a working session designed to spark honest conversation and practical next steps.
Door Prizes & Giveaways!
We'll be awarding exciting prizes throughout the event.
MUST BE PRESENT TO WIN
Newlab Detroit
2050 15th St. Detroit, MI 48216