Wealth management


Quantitative Observatory on Wealth Management Reply | Q1 2022

Financial advisory networks report record inflows in early 2022 (€13.9 billion), despite market trends. In the Quantitative Observatory by e*finance consulting Wealth Management Reply, we underline the main highlights on industry trends.

Robotic Process Automation

Case Study

Automating back-office to improve efficiency

Sprint Reply, a Reply Group company specialising in Intelligent Process Automation, and e*finance Reply, a Reply Group company specialising in Management Consulting services for Finance Institutions, supported Cattolica Assicurazioni in automating its back-office processes.

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09.11.2021 / IPA


The Rise of the Robots : A Look towards the Future of Asset Management, Asset Servicing and Wealth Management

e*finance consulting Reply is hosting an event on 9th November 2021 at Hôtel Le Royal (Luxembourg) to discuss the successes and failures of process automation in Asset Management (in particular, in Luxembourg ManCo’s), Asset Servicing and Wealth Management. Our panel will take an uncompromising look at the robots and share their insights regarding the do’s and the don’ts when seeking to optimise processes, including – among other options – with the introduction of Robotic and Intelligent Process Automation (RPA & IPA).

14.07.2021 / Paperjam

Press Article

What New Technologies can “really” do to support Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF)

Luxembourg has not stopped making progress in the fight against money laundering and terrorist financing, and has taken appropriate steps to increase transparency. New technologies have also evolved a lot to support this trend and we, at Reply Luxembourg, have developed methodologies combining AML/CTF and technological expertise to support financial institutions in stepping up.



From Operational Resilience
to Operational Excellence

At Reply, we support, guide and advise our clients in their Operational Resilience to Operational Excellence journey through our deep industry experience, leading strategic partnerships and proven framework.

Outsourcing Solution


SENTRY helps financial institutions save time and money through real-time visibility and access to all outsourcing arrangements (intra-group and third party relationships), whilst ensuring compliance with regulatory requirements at all times.


Operational Resilience

White Paper

Operational Resilience: Joining the Dots in the Age of COVID-19

Operational Resilience was and will be, even more post COVID-19, a key business imperative for financial institutions which requires full attention from the Board and senior management. This Practical Guide provides a few handy tips that financial institutions may wish to consider.

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Operational Resilience in Financial Services: Joining the dots in the Age of COVID-19

Learn more about our webinar on Operational Resilience for Financial Services which featured a key speaker from the Bank of England and an exciting line-up of industry experts who shared their views on this topic.

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Operational Resilience Interview

A Must-See For Anyone Implementing Operational Resilience Programmes In Financial Services

The goal of this discussion is to create a starting point and examine the objectives of implementing Operational Resilience programmes within financial institutions.

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11.06.2020 / Cloud

News & Communication

Cloud in financial services

Reply has embarked on a 'Cloud in Financial Services' initiative, through webinars, thought leadership piece and a flagship event to shed light on the benefits and challenges that underpin cloud adoption. Aimed at C-Suite and Board Members, it focuses on strategic considerations covering all aspects of Cloud adoption in Financial Services.

11.06.2020 / Cloud

News & Communication

Making the cloud work for you!

We design, develop, integrate and optimize Cloud infrastructure for financial institutions

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28.05.2020 / Fintech Magazine


Technology Enablement across the Wealth Management Value Chain: The Mass Affluent Opportunity

Market conditions are forcing financial institutions to find new models for growth. One of the largest identified gaps for growth is the underserved and overlooked mass affluent segment.


25.06.2020 / English Language


UK Financial Institutions Dealing with Outsourcing and Third Party Providers

Our webinar was about Outsourcing and Third Party Risk Management for Financial Services featuring a key speaker from the Bank of England/PRA and a line-up of industry experts.

12.05.2020 / Homeworking

News & Communication


Today, a worldwide virus forced homeworking in our lives. But at Reply we strongly believed in homeworking’s multiple benefits long before this virus changed our lives and habits. We analyzed numerous combinations, turned them into models, identified how to implement it smoothly and developed a strong methodology supported by a network of highly skilled experts to roll it out fast and efficiently.


07.04.2020 / English Language


Outsourcing: The Warning Bells Have Started To Ring

e*finance consulting Reply organized a unique webinar to discuss a few handy tips from our Practical Guide on Outsourcing and to hear key insights from our guest speakers and industry experts in the UK.


White Paper

Outsourcing: The Warning Bells Have Started To Ring

Over the last decade, financial institutions have become increasingly interested in outsourcing business activities in order to reduce costs, get access to new technologies and improve flexibility and efficiency. Find out more on outsourcing and third party risk management in our white paper, focusing on the EBA Guidelines and the pan-European regulation on outsourcing arrangements.

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Data Driven Enterprise


Tackling an automation project

Automating a process or, even better, a business area in your organisation therefore goes way beyond a mere IT project. Find out all aspects you should be aware of!

Data Driven Enterprise


Intelligent Process Automation: the evolution of RPA

Intelligent Process Automation enables an organisation to optimise the productivity of its people, improve efficiency, and reduce the risks associated with business processes.

Intelligent Process Automation (IPA) is basically Robotic Process Automation (RPA) powered by “smart technologies”. IPA therefore makes it possible to progress from solutions focused on standard and repetitive tasks to new models based on a machine learning approach, allowing data robots to develop new skills, make judgements and provide feedback.

Humans remain the main actors in the organisation and become increasingly critical to the operation of the IPA solutions, being no longer burdened with repetitive tasks and able to leverage their time for the beenefit of value-added activities.

Data Driven Enterprise


Reply's technologies and applications of IPA

Implementing intelligent process automation within an enterprise requires advanced technologies. To simplify the move towards intelligent robotisation, Reply has developed seven accelerators.

Roberto Tognoni



Two years ago the asset gathering and investment service industry seemed to be on the brink of a possible disruption by new digital players. But is it for real? Let’s just stop for a moment and look at where we are now.

Business Impact


Discover agility, be the change

Companies feel it’s time to move to new working paradigms, in order to achieve higher level of effectiveness in processes and results. But they are struggling in finding the right way, in terms of approach and scope of change. Here’s how to proceed.


White Paper

Payment Services Directive 2 (PSD2)

On November 25, 2015 the European Parliament and the Council of the European Union issued the PSD2 (Revised Payment Services Directive). Reply partners with Banks to help them capitalise on the opportunities offered by the PSD2 and is able to offer several business opportunities that can be integrated as part of sustainable use cases.

Digital Touchpoints


Insurance And Digital Channels - Where Are We?

Physical networks represent the reference channel for the insurance industry. However, digital channels are an integral and complementary part of the customer experience. e*finance consulting Reply provides a comprehensive view of the current situation, monitoring the public channels used by 21 insurance companies, from the traditional to the bancassurance and the direct insurance sector.

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Innovation Payments


European millennials and their relationship with payment systems

A European study carried out by Reply investigates the habits of millennials with regard to their use of today’s payment systems and possible changes over the coming years.

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