,allowExpansion)
Break Free from CRM Silos with Microsoft Dynamics 365
Learn why organizations are moving to Microsoft Dynamics 365 to lower TCO, streamline business processes, and benefit from seamless integration across the Microsoft ecosystem.
Finally, a CRM that seamlessly integrates into your Microsoft ecosystem.
With the CRM Replacement Program from Cluster Dynamics Reply, organizations can transition to Dynamics 365 in just 150 days—accelerating time to value while reducing risk and implementation costs.
Why make the move?
Reduced Total Cost of Ownership (TCO)
No Hidden Fees (API Limits, Storage, or Add-Ons)
Lower Infrastructure Costs
Optimized Cloud Consumption
One Ecosystem Instead of Isolated Solutions
Seamlessly Connected Across Teams, Outlook, Microsoft 365 & Azure
Unified Data Foundation Instead of Fragmented Tools
Power Platform as a Low-Code Accelerator for Automation
Cost-Effective and High-Performance Data Storage
Significantly Lower Storage Costs Than Salesforce
Real-Time Instead of Synchronization
360° Customer View Across All Processes
Modern AI Seamlessly Integrated
Microsoft Copilot Across the Entire CRM
Automatic Case Creation, Summaries, and Recommendations
Bots & AI Agents Powered by Agent 365 and Power Virtual Agents
A Platform Built for the Future
Microsoft Invests Heavily in AI & Collaboration
Stable Roadmap, Not a Patchwork of Acquisitions
From siloed systems to an integrated platform
Dynamics 365 goes beyond traditional CRM. As part of the Microsoft ecosystem, it integrates seamlessly with Teams, Outlook, Microsoft 365, and Azure.
Data remains centrally available, enabling real-time collaboration and end-to-end processes without synchronization or system boundaries.
The Power Platform enables rapid automation, custom apps, and workflows without the complexity of third-party solutions.
The result is a unified data foundation instead of a fragmented landscape of disconnected tools.
The proven
150-day migration framework
1. Analyze
Discovery, Process Understanding, Data Analysis, and Target-State Design
2. Design
Fit-Gap Assessment, Data Modeling, User Experience Design, and Governance
3. Migration
Data Migration, Process & Workflow Implementation, and Omnichannel Enablement
4. Testing & Go-Live
UAT, Quality Assurance, Hypercare, Comprehensive Monitoring, and Optimization
What Are the Real Benefits of Migrating?
Move beyond isolated CRM systems and unlock the power of a connected enterprise ecosystem. Discover your migration potential to Microsoft Dynamics 365 with a free assessment.
Cluster Reply is the Reply Group company specialising in consulting and system integration of Microsoft technologies. As a Microsoft partner, Cluster Reply is active in Germany, Austria and Switzerland and works within the Reply network with sister companies in Brazil, Great Britain, Italy as well as the USA. The company focuses on innovation and supports customers in their digital transformation. The solutions range from on-premises to cloud applications in the areas of modern workplace and security, business applications, applications and infrastructure as well as data and artificial intelligence.