Since 2013 Atlas Reply has been partner with ServiceNow, one of the most Top Innovative Company according to Forbes, market leader in IT Processes (Gartner and Forrester).
Thanks to teams specialized in the process consultancy and the support in the adoption of platforms and processes, Atlas Reply pays particular attention to the processes in the organization, adopting its own design approach, based on the continuous involvement of users both in the analysis phase (thematic workshops, process documentation, definition of roles and responsibilities), and in the platform configuration phase (Agile approach, with continuous feedback and extensive use of prototyping). Focusing on the adoption of process and new tools, our customers are guided through the provision of specific training and supported until full autonomy is achieved.