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26.09.2023

Press Article

Achieving Clearer Visibility with Cloud Data

Ireland-based materials manufacturer, Kingspan has recently deployed AWS accelerator solution, AMP, from Storm Reply to help the company maximise its data.

18.09.2023

Press Article

AI-led business processes – getting the balance right between business impact and staff satisfaction

David Semach, CEO of AIM Reply, spoke to Information Age about how businesses can keep staff motivated and productive alongside AI-led business processes.

01.08.2023

Press Article

Virtuoso and Portaltech Reply Forge Strategic Partnership to Drive Innovation in E-Commerce Quality Assurance

Virtuoso's cutting-edge, AI-driven test automation platform is set to enhance Portaltech Reply's extensive customer experience and multichannel commerce solutions.

26.05.2023

Press Article

A European supervisory revolution? What the proposed SREP changes mean for your bank

If you have ever worked at a bank, you might have come across a process called Supervisory Review and Evaluation Process (SREP). A “baby” of the Global Financial Crisis (GFC) and the European debt crisis, this process is an essential element in ensuring that banks remain safe and reliable.

08.03.2023 / ARTICLE

Press Article

UNCHAINED: WHY DIGITAL PLATFORMS IN SUPPLY CHAIN ARE A GAME CHANGER

Is your supply chain tested by changes in demand and geopolitical and economic disruptions? Is your business chained down by inflexible processes and outdated technologies? Unlock them with our composable digital platform LEA Reply™! Read our article on Business Reporter to discover how LEA Reply™ is helping our customers here.

30.01.2023

Press Article

THREE URGENT DEMANDS BANKS MUST MEET FOR EFFECTIVE CLIMATE RISK MANAGEMENT

Perhaps unsurprisingly, climate action failure, extreme weather events and biodiversity loss have been identified as three global risks anticipated to have the most damaging effect over the next ten years according to the World Economic Forum Global Risks Perception Survey 2022.

22.11.2022

Press Article

Creating remarkable customer experience by understanding customer intent

Katie Routledge, Manager, Retail Reply explains the most effective strategies for building a remarkable, digitally enabled customer care experience that enables retailers to maximise each customer interaction at The Retail Bulletin.

29.06.2022 / TechInformed

Press Article

How EasyJet is scaling to new highs with AI

Ian Chambers, the low-cost airline's digital director who also oversees the holiday segment, explains to TechInformed how the firm utilizes Sprint Reply's chatbots and personalisation to handle enquiries and drive bookings.

27.05.2022 / EU Automation

Press Article

EU Automation Magazine

Tim Shepheard-Walwyn, senior manager at Sprint Reply UK, has an interview with AUTOMATED about Sprint Reply UK: "Our mission is to help our customers interface with their business systems through optimisation and transformation of their business processes."

Read the full interview in the EU Automation Magazine.

03.05.2022 / Today UK News

Press Article

The best companies to work for in the UK named for 2022

Airwalk Reply UK becomes Great Place to Work  certified! Through the Certification process, valuable employee feedback is captured using the research-driven Trust Index© survey and details about the programmes and practices that make each workplace unique. 85% of the Airwalk Reply team completed the survey and the company scored a 92% positive.

11.04.2022 / Robotics & Innovation

Press Article

How machine vision technology is transforming operations and adding value across key industries

Tim Shepheard-Walwyn, senior manager at Sprint Reply UK, shares his thoughts on this topic of delivery robots in the April 2022 issue of Robotics & Innovation Magazine.

21.03.2022 / Logistics Voices

Press Article

The megatrends impacting supply chains in 2022 and beyond

Events over the past two years seem to have conspired to disrupt the global supply chain, which forced the slow-down or even shut-down of production and distribution means, while simultaneously creating soaring consumer demand for unanticipated items.
Read the full article to know the trends supply chain leaders should be looking out for.

16.03.2022 / Technology Dispatch

Press Article

REPLY Develops the Digital Repair Shop Service vjumi for SELECT AG Using an Innovative Cloud-Based IoT platform

Reply announced today that it has developed vjumi, an IoT solution that digitises the vehicle aftersales business and vehicle networking, for SELECT AG, leader in the automotive parts wholesale trade in Germany.

09.03.2022 / Business Reporter

Press Article

Artificial Intelligence Continues to Transform Industries

As IT increasingly adopts AI initiatives, business leaders are beginning to see the value in AI-enabled applications. However, today’s IT teams find it next to impossible to maintain, scale and govern production-grade AI pipelines. Reply has expanded strongly in the realm of AI and has started to build complementary skills and making them work together.

22.02.2022 / newsweek

Press Article

AI, Cloud and Big Data pave the way for Italian digital services giant

Italy’s economy rebounded by 3.8% year on year in the third quarter of 2021, driven by, among other things, a strong recovery in the services sector. Thanks to technologies such as artificial intelligence, big data, cloud computing, digital media and the IoT, Reply is riding this wave.

10.02.2022 / AI Business

Press Article

Quantum Computing with Reply

AI Business interviews Reply experts on Quantum Computing. In the interview we outline the potential of quantum computing, business opportunities available today and the crossover between quantum and artificial intelligence.

10.02.2022 / WeAreTechWomen

Press Article

The value of apprenticeships in creating more diversity and inclusion within the workplace

Hannah Boltwood, Client Manager at Reply, talks about the benefits of apprenticeships and how they can create more diversity and inclusion within the workplace. Read the full article at WeAreTechWomen.

08.02.2022 / Student Circuit

Press Article

Countdown to the Reply Code Challenge 2022

Reply’s online competition dedicated to solving logic and algorithm problems, which saw the participation of more than 20,000 coders from 95 countries in 2021, has reached its fifth edition and this year, once again, raises the bar.

03.02.2022 / UK TECH NEWS

Press Article

How to make a customer journey map work for every business

Steve Walden, CX Senior Consultant at Retail Reply, presents a few highlights from their "8 Stages of Effective Customer Journey Mapping" methodology, which ensures customers are left with a positive experience when accessing digital services.

26.01.2022 / TechNative

Press Article

5 Key Risk Trends and Implications for Financial Institutions

Brain Momoh, manager at Avantage Reply, writes about some of the key emerging risks facing financial institutions. Read the full article at TechNative.

24.01.2022 / INFORMATION AGE

Press Article

How quantum computing is helping businesses to meet objectives

Johannes Oberreuter, Quantum Computing practice lead and data scientist at Reply, spoke to Information Age about how quantum computing is helping businesses to meet objectives.