Partnership

Cluster Reply has achieved Microsoft AEMSP status

Cluster Reply, in conjunction with the global Reply corporate network, has achieved the prestigious Azure Expert Managed Service Provider (AEMSP) status.

As part of the Microsoft AI Cloud Solutions Partner Program, AEMSP certification represents a select group of providers worldwide who excel in delivering world-class Microsoft Azure Managed Services and are experts in managing complex global cloud environments. To qualify, service providers must meet eight requirements and pass a rigorous third-party audit.

AEMSP Certification: A Global Standard for Excellence
This remarkable achievement reflects the commitment and hard work of the participating Reply companies. Their commendable efforts were crucial to passing the audit and achieving this result.

Furthermore, the development of Reply's Cloud Management Platform (CMP) was instrumental in this success and was praised by the auditor as the most comprehensive platform observed in such an audit. Furthermore, Cluster Reply was praised for its robust service management policies, procedures, and practices, which ensure the continuous delivery of managed services to all customers using the Microsoft Azure cloud platform and resources.

The Path to AEMSP: Dedication, Innovation, and Success
Cluster Reply's journey towards the coveted AEMSP certification began four years ago with a successful initial audit to showcase the Microsoft Azure services and related service management practices we offer our customers. Today, the company has successfully completed another full audit, demonstrating its technical expertise in the Microsoft Azure resource stack. We have continuously improved our service management activities and developed a new CMP that provides customers with a single point of contact for all their Azure resource needs.

Martin Bauer, Partner at Cluster Reply, commented: “I am delighted that we have been awarded the prestigious Azure Expert Managed Service Provider status by Microsoft. This recognition reflects our growth as a company and our tireless commitment to providing excellent services to all our customers.”

As an Azure Expert MSP, Cluster Reply is always at the forefront of Microsoft's technical innovations and best Azure practices. We help our customers by promoting innovation and adaptability and improving their business performance by ensuring that they successfully implement and effectively use our cloud solutions.

Cluster Reply is the Reply Group company specialising in consulting and system integration of Microsoft technologies. As a Microsoft partner, Cluster Reply is active in Germany, Austria and Switzerland and works within the Reply network with sister companies in Brazil, Great Britain, Italy as well as the USA. The company focuses on innovation and supports customers in their digital transformation. The solutions range from on-premises to cloud applications in the areas of modern workplace and security, business applications, applications and infrastructure as well as data and artificial intelligence.