Salesforce Services

Research

Leading provider of Salesforce-related services

Reply occupies the top rank in the PAC INNOVATION RADAR for Salesforce-related services in Europe. The company was honored as "Best in Class" due to its outstanding competence and market strength in five sectors.

Mobile Virtual Operators

Case Study

Bespoke Charging Solution to process more than 30bn concurrent events

Sytel Reply has realized a bespoke solution to manage a tier 1° Telco Operator Charging Solution. The software is able to process more than 30 million concurrent billing events daily generated by over 6 million MVNO customer.

Change Management

Case Study

Procurement management processes re-design

Sytel Reply has re-designed and rebuilt the procurement processes underlying the company's core business that involve the procurement of actors, services and content.

Digital Transformation

Case Study

A whole Digital Transformation Program

Sytel Reply has been chosen as main partner to drive the digital transformation program in order to face the phenomenon of digital disruption finding new opportunities to generate value, maximise customer satisfaction and deliver success.

25.03.2020

News & Communication

CPQ - Revolutionize the end to end product lifecycle with an archetypical approach

Sytel Reply has finalize in a Tier 1 Telco its CPQ Program, which has digitally transform the overall sales approach and all its related processes.

Who we are

Sytel Reply is the Reply Group Company specialized in Telecommunication & Media industry focusing on System Integration activities in the field of Business Support Systems (billing, CRM and configuration of the commercial offer) and Operating Support System (Service Assurance & Service provisioning in addition to Network Services).
For more than twenty years Sytel Reply has been a partner for all Telecommunication & Media top players, supporting them in overcoming new challenges, combining the latest technologies with a deep understanding of the unique characteristics of their business processes and helping them in the choice of architectural and technological solutions best suited to their needs, in accordance with the requirements of business and the evolution of the market. Sytel Reply helps customers in the choice of architectural and technological solutions, in accordance with the requirements of business and the evolution of the market.

Sytel Reply, Oracle Platinum Partner, is particularly attentive to the aspects of innovation related to the technological innovation, the evolution of the main market products and to the introduction of new application visions that help clients improving their business services of a system, taking care of the design, the analysis of requirements, the development and the production release of the systems realized. In the last years different technologies have born and embraced but Sytel Reply commitment in delivering value to customer with the utmost quality, facing any difficulty, has never changed.