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About Neo Reply

Neo Reply is the company within the Reply Group specialized in Digital Experience Platforms (DXP). Together with our customers, we design, implement and improve tailored DXP strategies and solutions for front- and backend. These include enterprise content management, AI-powered personalization and search technologies, and e-commerce integrations.

Our focus here is on the FirstSpirit DXP from Crownpeak. Our many years of experience with Crownpeak's product portfolio have given us particular expertise, and the development of templates as well as modules for this environment is one of our strengths.

To offer a unique digital experience, companies need to generate, combine, prepare and deliver relevant data. Our experts develop and integrate solutions that make this effortless. In this way, we make the usually extensive and complex system landscape of our customers manageable and raise their digital experience to a new level.


We are hiring

We are always on the search for enthusiasts who want to question the existing, try out new ideas and achieve exciting goals by working together.


Neo Reply Portfolio

Thanks to our decades of experience with digital experience platforms, especially with FirstSpirit DXP, we are the ideal partner when it comes to analyzing an existing tool landscape and transforming it into a coherent overall concept. We are convinced that in most cases it is not a big bang approach that is required, but an incremental approach. After all, continuous improvement make it possible to build a long-lasting digital experience infrastructure - and thus sustainably increase value creation.

Based on a collaboratively developed implementation concept, we take care of the system architecture and the successful implementation of the solution in front- and backend. The development of templates and modules in FirstSpirit is one of our particular strengths. When implementing DXP solutions, we also attach great importance to the seamless integration of media and document asset management tools, personalization solutions and e-commerce systems. In addition, we bring extensive expertise in content delivery - from static websites to modern Progressive Web Apps (PWAs).

The requirements of the market are constantly changing. We are convinced that a long-term relationship is the best basis for understanding changes and the challenges they bring. With this understanding, we can work together on continuously sharpening your Digital Experience strategy and its implementation. This enables you to leverage the potential for innovation and increase your value creation.

We are the ideal partner for you, both when starting out in the FirstSpirit cloud and when migrating existing on-premises environments to Crownpeak's SaaS offering. Together with you, we design and implement the solution that is right for you. We are also glad to support you in the further development of existing concepts. Thanks to our extensive experience in implementing DXP projects in the cloud, we know the benefits and pitfalls of such a project down to the last detail.

Artificial Intelligence



Explore our creative AI assistant for online editors that keeps learning. The perfect plug-in for your FirstSpirit-based Content Management System.





Bartholomaeusweg 26
33334 Gütersloh
Tel: +49 (0) 5241 5009-0


Wienburgstraße 207
48159 Münster