Bring the power of IoT to the production room floor

Cluster Reply Factory Control Tower enables manufacturers to bring the power of the internet of things (IoT) to their production room floors. The solution makes it possible to remotely monitor and manage industrial assets in production environments and gain meaningful insights from near-real-time and historical data generated by that equipment.
By connecting machines at the edge and presenting data in a single, comprehensive platform, manufacturers can easily access the data they need to make informed decisions around maintenance targets, production goals, and operational efficiency. The ability to move from a reactive or schedule-based approach to preventive maintenance can reduce costs for maintenance hours and lessen the need for equipment replacement. And because it leverages the agility of Azure, the solution is fully scalable and employs the highest level of data security.



Provides a single unified platform for data from sensors and machines across the facility or facilities, regardless of OEM



Enables real-time awareness of equipment health so maintenance activities can be prioritized by need



Efficiency improvements and mitigation of resource waste helps reduce the cost of operating


Depending on the customer scenario, data streams from equipment sensors, modern (OPC-UA) or legacy (Modbus) devices, or enterprise systems. It is then preprocessed on the Edge and sent to the Azure cloud for near-real-time monitoring and analytics. The data is visualized in dashboards and used to measure machine performance and time-align production cycles. Data from all data-generating machines can be accessed from a single, intuitive UI. Real-time, role-based notifications alert personnel when parameters such as temperature or vibration fall outside of customer-defined thresholds.

Cluster Reply Factory Control Tower leverages the following Azure services:

  • IoT Hub provides the ability to connect, monitor and manage billions of IoT assets
  • Azure IoT Edge extends cloud intelligence and analytics to edge devices
  • Azure Data Factory processes raw data from external services
  • Azure Stream Analytics provides real-time analytics on fast moving streams of data from applications and devices
  • Azure Cosmos DB offers a globally distributed, multi-model database for any scale
  • Azure SQL for relational data storage
  • Azure Data lake or blob storage for cold storage
  • Azure AD provides authentication
  • Azure Notification Hub handles push notifications
  • Azure App Service hosts application front-end and api

Factory Control Tower has a brand-agnostic operating model, which means it can stream, aggregate, and analyze data from machines and enterprise systems, regardless of brand or OEM. Additionally, the solution is modular and extensible, so organizations can take the core components and customize them to address needs in other segments of their business.


Cluster Reply is the Reply Group Company specialized in consulting services and systems integration on Microsoft technologies.

The Company is focused on innovation and offers Microsoft solutions, both cloud and on-premise, in the areas of Modern Workplace, Business Applications, Applications and Infrastructure, Data and AI.

With over 20 years of experience working with Microsoft, Cluster Reply is able to help its customers to choose the best Microsoft solutions, thanks to its Microsoft certifications and a distinctive knowledge of the market and its processes.

Industry 4.0 revolution may leverage on Microsoft IoT and Data platform that with cloud and edge technologies helps customers to transform factories into Connected Smart Factories and products into Intelligent Connected Products. Cluster Reply supports customers into Digital Transformation and adoption of new technologies, optimizing Smart Factories processes and enhancing products with new added values services.

Ready to increase operational efficiency for your plant?