Accelerate time to market
with the COMMERCE APPROACH
most suitable FOR YOUR business

REPLY OFFERS SOLUTIONS TAILORED TO YOUR UNIQUE INDUSTRY CHALLENGES

To provide omni-channel commerce implementation and meet the specific needs of different industries, Portaltech Reply, the Reply group company dedicated to eCommerce, has built customized Accelerators on SAP hybris.

Accelerate time to market and increase service quality

Reply’s omni-channel commerce solutions implement both B2B and B2C scenarios and enable effective strategies to blend and synchronise the digital and physical experiences for the end consumer.

Reply helps you to get your commerce site up and running fast, while still allowing for customization

As a leader in eCommerce and omni-channel solutions delivery for the world’s biggest retailers and producers of goods, Reply invested in the construction of industry-specific solutions for different market sectors.

TRAVEL & TRANSPORTATION

LARGE SCALE CUSTOMER ENGAGEMENT IN THE AIRLINE INDUSTRY

Portaltech Reply partnered with hybris to build a specialised omni-channel customer engagement and commerce solution for the airline industry. The hybris Airline Accelerator will support airlines to transition from existing proprietary or home-built ecommerce systems, to state-of-the-art, omni-channel Customer Engagement and Commerce (CEC) solutions allowing them to build stronger, lasting relationships with their passengers.

A specialised omni-channel commerce solution for the airline industry

P&O FERRIES: NEW MULTICHANNEL COMMERCE PLATFORM

Portaltech Reply assisted P&O Ferries in a transformational programme to introduce a new B2C ecommerce platform based on hybris. A single platform is now used to manage different channels (online, mobile and call centre), provides a more flexible offering to customers and leverages best-practice capabilities, while at the same time creates a consistent user experience.

The new B2C multichannel commerce platform for P&O Ferries

RETAIL

GUARANTEE A UNIQUE SHOPPING EXPERIENCE

Retailers today face a number of unique challenges when it comes to engaging and selling to customers across online and offline channels. Customers are multiple device users. They expect to research and buy online using pc, mobile or tablet device, or buy in physical stores, buy online and pick up product in store, buy in store and receive at home, interacting whenever and wherever they want with a consistent brand awareness.

hybris B2C Commerce Accelerator for retailers

COSTCO STRENGTHENS THE ECOMMERCE PLATFORM WORLDWIDE

Portaltech Reply implemented hybris B2C Commerce Accelerator so enabling Costco to efficiently deliver a superior online experience to their customers. The solution brings the functionality and business tools organizations need for fast, effective implementation and provides full scalability and flexibility for growth. Reply turned Costco’s international eCommerce expansion plans into reality.

Costco’s international eCommerce

FURNITURE

PRODUCT INFORMATION MANAGEMENT IN FURNITURE RETAIL

Associations of retailers in the furniture industry have to face the challenge of having to standardise the management of product master and supplier data for their various members while also preparing the data for the different communication channels involved. An intelligent, centralised Product Information Management (PIM) system can therefore provide them with benefits that go far beyond mere data management.

AN INDUSTRY-SPECIFIC FRAMEWORK TO INTEGRATE TAILORED INFORMATION

Portaltech Reply has developed a Product Information Management (PIM) platform based on hybris to optimise product management and sales processes, while allowing for the integration of different locations and partners as well as comprehensive marketing activities. The solution helps furniture retailers to face with local competition and the pressures associated with Digital Transformation.

Product Information Management done right

Omni-channel Commerce

Case Study

The Best of Both In-store and ecommerce Technologies

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.

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The Best of Both In-store and ecommerce Technologies 0

Reply Portaltech

Portaltech Reply is the Reply group company specialising in the provision of eCommerce implementation and Multichannel consulting services. The company has gained substantial experience in eCommerce since inception in 2000 by working on some of Europe’s largest eCommerce and MultiChannel retailing projects. Portaltech Reply is 100% dedicated to hybris technology and is one of the world’s most experienced and respected implementation partners with Platinum Elite status.

hybris software

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