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Engagement and Adoption

Case Study

"I Have Never Felt So Globally Connected."

FOCUS ON: SharePoint, Office 365, Case studies, Engagement and Adoption,

The Challenge

When you migrate 30,000 users to the cloud, SharePoint 2013 and Office 365 as well as introduce Yammer and OneDrive in one fell swoop, you have your work cut out. Our client, a big name in spirits, beer and wine, approached WM Reply to help secure return on their investment through user engagement.

Our Solution

Through our careful and novel communications, we smoothed the migration of 30,000 users to better technology. Our client, Microsoft and WM Reply worked side-by- side to form a delivery team that would manage this change within the business. WM Reply seconded a team on-site to help plan, deliver and measure an engagement strategy. On this fast paced project we helped wherever we could: managing the 700 community site owners through the migration, writing scripts for launch videos and training the leadership team on how to post an engaging blog.

The Results

  • The successful, on-time migration to Office 365 and SharePoint 2013 with minimal disruption.
  • Communicated to 700 community site owners around their migration and received a 71% response rate.
  • Transitioned 350 community sites into Yammer groups.
  • Trained a small army of Yambassadors and community site owners.
  • Held a Yammer adoption campaign that bolstered new messages by over 400%.
  • Featured in a white paper written by Simply Communicate.
  • Phased out all box.com accounts and introduced OneDrive to the business.

The Feedback

The leaders told us:

“Well done! I think we hit the goal. Very well designed and executed.”-CEO.

The people told us:

“I am totally blown away at the huge success being recorded now. The [intranet] is an impactful tool/platform to collectively achieve our Values and Codes. A monstrous lot has been achieved on this platform. I have never felt so globally connected.”– Distillery Manager (Australia).

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Vodafone's Journey to SharePoint

Although Vodafone had invested to maintain their Oracle based Intranet, they were still having difficulty providing their 160,000 people with up-to-date and relevant information. WM Reply replaced one of the world’s largest telecommunication company's 8-year-old Intranet in just 3 months.

 
 
 
 
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