Automate the handling of your business processes with Macros eWorkplace: as a fully automated dark processing without any assistance of a case handler or as a "grey processing", processed by a case handler but partially automatically in selected stages of the working cycle.
More than almost any other manufacturer, Macros Reply has committed itself to the task of using Macros eWorkplace to support the entire process – from omnichannel input to outbox. Via this “closed loop” approach, all stages of customer communication and procedural processing are optimised in their entirety. The components of the ECMSuite at a glance
„The Macros eWorkplace convinced us by the complete workflow-supporting mailbox and the e-file solution with distribution guidelines. Moreover, the team impressed us by its technical expertise and project experience..."