Survey

Intelligent Process Automation Survey

Un point sur l’automatisation intelligente

Reply est un leader sur le marché de l'automatisation des processus intelligents et offre l'excellence depuis 2015.

Le marché de l'IPA continuant à se développer, Reply a décidé de lancer une enquête pour évaluer l'état de l'IPA sur le marché européen.

Tous les participants recevront le rapport complet des résultats de cette enquête.

IPA, un catalyseur stratégique

En 2021, l'automatisation intelligente des processus (IPA) sera, pour la deuxième année consécutive, un facteur technologique stratégique clé. Également connue sous le nom d'Hyperautomatisation, l'IPA est un mélange de différentes technologies d’Intelligences Artificielles, de l'Automatisation des Processus Robotiques à la Reconnaissance Optique de Caractères, du Traitement de Langage Naturel à la Gestion des Processus d'entreprise, du Chatbot au Speech-to-Text, programmées pour automatiser des processus complexes de bout en bout ou encore de simples tâches.

L'adoption de l'IPA a été massive ces dernières années, grâce à l'importante valeur commerciale qu'elle peut apporter. La réduction des coûts étant l'avantage le plus recherché, l'IPA a été déployé pour réduire les délais de traitement, améliorer la résilience des entreprises pendant la pandémie Covid-19, renforcer la conformité et réduire considérablement l'erreur humaine.
Au rythme où IPA se répand actuellement dans tous les secteurs et toutes les fonctions des entreprises, elle est appelée à déclencher la plus grande révolution du travail depuis l'introduction de l'ordinateur personnel.

POURQUOI RÉPONDRE À CETTE ENQUÊTE ?

En participant à cette enquête, vous contribuerez à dresser un bilan précis des principaux moteurs, objectifs, revers et technologies impliqués dans les initiatives IPA en Europe.

Dans chaque pays (Italie, Allemagne, Autriche, France, Belgique, Luxembourg, Royaume-Uni), trois participants seront tirés au sort et se verront offrir une "évaluation de automatisation intelligente des processus" gratuite par Reply pour leur entreprise.

Contact Details
First Name *
Last Name *
Email Address (Please enter your business mail address) *
Role *
What is the industry of your company? *
Other Industry of company
Country *
Status of the automation programme
Is there an RPA automation programme within the company? *
If yes, how long has it been running?
How many processes have been automated
In which business function has automation been focused?
Core Processes
Which business function has never been involved in automation initiatives?
Why?
How satisfied are you about the automation programme?
Which RPA technology is being used within the company?
Other RPA technology
Does your company focuses more on Attended or Unattended automation?
How satisfied are you about the automation technology in use?
Are Artificial Intelligence technologies being used within the automation programme?
If yes, which ones AI technologies?
Other AI technologies
Other Automation Initiatives
Are Process Mining technologies being used in the company?
If yes, which ones Process Mining technology?
Other Process Mining technology
Are Intelligent OCR technologies being used in the company?
If yes, which ones OCR technology?
Other OCR technologies
Do you combine OCR with RPA?
Are Low Code Application Development technologies being used in the company?
If yes, which Low Code Application Development technology?
Other Low Code Application Development technologies
Do you combine Low Code with RPA for end-to-end process automation and human-in-the-loop?
Are Analytics Process Automation or Data Science and Machine Learning platforms being used in the company?
If yes, which ones Analytics Process Automation or Data Science and Machine Learning platforms?
Other Analytics Process Automation or Data Science and Machine Learning platforms
What is the biggest challenge for IPA / Machine Learning?
RPA Strategy
Which organisation has the ownership of the RPA Center of Excellence?
Other organization
Which drivers are considered for deciding whether to automate a process?
FTE Reduction
Improve Compliance
Improve customer experience
Minimise error and risk
Operational efficiency
Optimise Workforce productivity
Outsourcing costs reduction
Strategic initiative
Tactical solution
Which are the limiting factors to the growth of the Automation Programme?
Other limiting factor
What are the reasons that have prevented an automation program from being implemented?
How do you plan the budget for your process automation pipeline?
Who pays for the processes that are automated? The CoE or the business?
How much do you think is the efficiency gain when adding Intelligence to RPA?
How do you measure the effective benefits introduced by the automations deployed? Do you keep track of FTE staffing or outsourcer costs with HR and Finance?
Do you plan to build or increase professional skills internally to eventually develop automations autonomously?
How do you plan to do so?
Are you planning to introduce a Citizen Developer programme to extend the development capacity beyond the existing professional developer team?
Future of the automation programme
In 2021 your company will spend more or less on intelligent automation (RPA / IPA) initiatives?
Which other technologies will be adopted within the automation programme?
Other technologies will be adopted within the automation program
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