Consultants for Business & System Transformation

Fincon Reply is your trusted advisor for business processes, core systems and application landscapes for banks and insurance companies.
We address your individual needs and implement your projects. Professionally. Technically. Methodically.

Contact us

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Privacy


I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Who we are

Fincon Reply is a business and IT consulting company with a focus on the financial services industry.

We advise banks, the Sparkasse Finance Group, the Genossenschaftliche FinanzGruppe and insurance companies as well as their suppliers on their digital transformation. Core banking systems, insurance systems and their system landscapes are our areas of expertise.

From the individual commissioning of experts to customized project teams and ready-to-use solutions - we provide you with everything you need from a single source.

Strong in realisation. Hands-on. Reliable.

Jobs

We are hiring

We are always on the search for enthusiasts who want to question the existing, try out new ideas and achieve exciting goals by working together.

BECOME PART OF FINCON REPLY

Our service portfolio

Whether for banks or insurance companies, we take you where you want to go: Into new core systems and modern application landscapes. What we do for you: Plan. Migrate. Test. Go live. Take advantage of our IT consulting and solutions expertise along your value chain.

MIGRATION TO THE CORE BANK SYSTEM AGREE21

For example, you want to migrate from EFDIS, PASS, ORACLE, BASE, SOPRA to agree21. And we will support you. We configure and customize agree21 and many other non-BAP applications from Atruvia AG. As test managers, we check your results from the data migration with aqua-ALM. You can also benefit from our expertise in the administration and coaching of agree21Finances, agree21Analyses, agree21Transaction and OKP as well as BWS. We are at your side as (partial) project managers and technical experts: From implementation to cut-over and follow-up support.

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Change management to become an OSPLUS_NEO BUSINESS PLACE

As a savings bank, you would like to integrate components from OSPlus_neo into your process landscape. Then take advantage of our many years of expertise and best practices in the Finanz Informatik environment. As part of the integration, we optimize your processes, standardize them according to PPS_neo and integrate them into your process landscape. We configure the components, make them omnichannel-capable and accompany the roll-out. All with a focus on neo_readiness. We also provide sales support in accordance with IAM and identity access management. We take on the roles of business analyst and project manager, work hands-on and get directly involved in the projects as required.

Regulation & Compliance

BAIT, VAIT, DORA, RiMaGo, BCBS 239 are regulations and standards that financial institutions must implement. We not only know the formal legal texts, but also the operational interpretation from auditing practice and the implementation in your system landscape. In addition, we offer consulting on transaction and sanctions monitoring in the context of AFC and KYC. We support you conceptually, e.g. in the creation of the authorization concept, the separation of functions, the SoD matrix including all operational tasks and documentation. Among other things, we utilize self-check tools that allow you to call up your status at any time. You can look forward to recertification and regulatory audits with confidence.

Payment services

Take advantage of our expertise in all classic payment systems: SEPA, DFÜ agreements, Instant Payment, AZV, CBPR, Individual-ZV and many more. We support you in the integration of clearing and settlement mechanisms such as EURO1, TARGET2, T2S, TIPS, RT1, EBICS, STEP2 and many more. For insurance companies, we also offer collection and disbursement services. Entrust us as your project manager, test manager, business analyst and take advantage of our consulting services to take your payment solutions to the next level.

BiPRO consulting and BiPRO products

We are dedicated to BiPRO. As a member of BiPRO e.V. for many years and a strategic partner of the BiPRO hub, we are committed to constantly advancing BiPRO, including in the areas of RNext and FIDA. Take advantage of our consulting service, from site assessment to project implementation and connection. Choose the right application from our BiPRO product portfolio: BiPROconnect manages data exchange between insurance companies and external connection partners, BiPROsense maps and tests BiPRO connections, BiPROvalidate automatically checks data quality.

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Sales systems, CRM and CX

Offer your customers memorable experiences and outstanding service with your online applications. Customers are looking for seamless online transactions, transparent contract overviews, short processing times and the status of processed transactions as well as contract simulations. Our experts make this possible. We support you in selecting the right applications, develop the relevant strategies for you based on the status quo, configure the systems, carry out the data migration and support you all the way to go-live. And beyond.

Insurance consulting for core and back-office systems

You transform and modernize your core systems. We advise you on strategic issues, make or buy or best of breed and implement your projects. As project managers, business analysts, testers, architects and developers, we create use cases, describe APIs, customize the system, migrate the data and connect peripheral systems. Everything from one provider.

Modern Workplace Solutions

Create modern workplaces and automate your employees' collaboration with M365. We advise you on the selection of suitable Microsoft technologies such as Viva Suite, Power Platform or Microsoft Copilot. We configure the application portfolio tailored to your system environment, optimize the employee experience and also develop SharePoint applications. We know exactly where we need to fine-tune and connect systems so that your corporate user profile goes live in the best possible way.

Process management

Process management means knowing the status quo, managing processes, optimizing and exploiting potential. And also applying the right methodology, correctly defining the process model and provider and simulating application scenarios. We can and do all of this. We extract company-relevant processes on the basis of the written order, structure them and record process flows with task owners. We support you in the areas of process management, process modeling and change management.

Technical Transformation

You are planning or already implementing modernization projects. And we will support you. We come equipped with our state-of-the-art tech stack and tried-and-tested best practices in the context of Cobol2Java and Java2JavaModern. Our front and back-end consultants analyze, design and code software solutions in large business applications. Cloud-based or classic - host, middleware, interface or web front-end systems. Take advantage of our flexible and scalable nearshoring model for long-term or temporary support in your transformation projects.

Cloudification

You want to go to the cloud. And we'll get you there: AWS, Azure, Google, Kubernetes or Openshift. Our cloud consultants develop the Journey2Cloud with you. And this begins with the modernization of existing and backend systems with the aim of cloud readiness. We support you in this and implement your cloud roadmap operationally: Integrating governance requirements specifications, reengineering backend processes to the cloud, connecting backend systems and building APIs in the direction of MicroServices. We also support you in maintenance as managed services and optimize ongoing outsourced operating processes.

AI Practices

We build AI prototypes quickly and cost-effectively to prove the viability of your AI concepts, or develop them directly from Scratch. AI-supported migration projects, such as the replacement of legacy JAVA backend technologies with new web application frameworks (e.g. Spring Boot), are one area of application. Our AI consultants support you in these roles in different project phases: Project manager, lead data scientist and data engineer.

Professional Testing Services

Let us test your software. Whether for classic or agile software development, we have the right service for you:

  • Test strategy & test process consulting: We advise and support you in the implementation and professionalization and offer focused assessments of test processes and test automation.
  • Test management and test execution: We manage your classic and agile test projects and are on hand to actively support you in managing all operational testing tasks.
  • Tools and test automation: We carry out assessments of test automation solutions and design and develop test automation systems.
  • Training and certification: Book training and preparation courses for ISTQB certifications.

Project & interim management

We take over all relevant roles for your project: Organization. Planning. Control. From traditional project management to hybrid approaches and agile scaled frameworks, we support your PM setup. Take advantage of our PMO expertise for all important tasks and responsibilities to bring your project to the finish line on time and on budget. If you need a temporary management function, we can act as an interim manager in your organization until the transition to your target scenario.

Change & Transformation

Your company is facing change projects such as mergers, organizational restructuring or digital transformations. The most important thing is that you develop your own change story - with a sense of timing. For ongoing operations and for people. Our change consultants develop this change story with you and bring best practices and our tool set with them. We involve your team right from the start and realize the action required by the framework step by step. Turn your employees into change companions beyond the project, according to the motto "Change instead of being changed".

Workshop & Trainings

Turn your workshops, training courses and digital learning formats into memorable experiences with long-term practical relevance. How do you achieve this? Good preparation, follow-up and planning with our method toolbox is half the battle. Neutral moderation that engages and inspires people, coupled with intensive time-boxing, gives the workshop the perfect finishing touch. Here is a selection of current formats:

  • OKR introduction
  • New Work
  • Agile Leadership
  • Servant Leadership
  • PMO-Governance
  • Fincon Reply Media dialog

Artificial Intelligence

Best Practice

Exploit the potential of data thanks to AI-supported anonymisation

Fincon Reply's experts show how banks, insurers and financial institutions can protect sensitive personal information without reducing the business value of the data. Learn how you can benefit as well in compliance with GDPR.

Exploit the potential of data thanks to AI-supported anonymisation
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26.11.2024 - 27.11.2024 / Leipzig

Event

Macros Reply and Fincon Reply at IT Trade Congress 2024

Visit us at Booth 27 to explore new approaches and solutions for insurance IT.

Artificial Intelligence

Best Practice

Automation of ATM administration through AI

There were around 52,000 ATMs in Germany in 2023. However, to maintain the associated service and optimise filling volumes, they will need to be operated more cost-effectively in the future. Artificial intelligence can play a key role in this context.

Automation of ATM administration through AI 0

Artificial Intelligence

White Paper

PDFChat: The GEN-AI Insurance Expert for everyone

Fincon Reply has developed the proof-of-concept “PDFChat” as part of a research project. The GenAI-based chatbot makes it easier for insurance customers to understand their contracts.

PDFChat The GEN-AI Insurance Expert for everyone 0

29.10.2024 - 30.10.2024 / Dortmund

Event

Fincon Reply at DKM in Dortmund

Join our experts on the 29th and 30th of October at Hall 4, Stand #5 in the BiPRO Theme Park to discover the latest BiPRO trends.

Digital Operational Resilience Act

News & Communication

Fincon Reply Designated as Official DORA Implementation Partner for DSGV

Fincon Reply has been appointed as the official implementation partner of the German Savings Bank Association (DSGV), with effect from 1 July 2024.

Industry standards

Service

When it comes to BiPRO, ask Fincon Reply

We advise and supply BiPRO-related products for insurance companies and their partners. We support you from strategy to implementation and maintenance. For this we were honoured as Best BiPRO service provider 2024.

When it comes to BiPRO, ask Fincon Reply 0

Artificial Intelligence

Best Practice

Optimising customer service with AI

Fincon Reply analyses interactions between customers and insurers with advanced technologies, enabling sustainable improvements in customer service and satisfaction.

Optimising customer service with AI 0

Finances

Best Practice

Preventing Customer Churn with the help of Machine Learning and AI

We are redefining churn processes by utilising advanced technologies to detect churn early and maintain customer relationships.

Preventing Customer Churn with the help of Machine Learning and AI 0

Award

News & Communication

Excellent innovation competence

Fincon Reply was honoured by the F.A.Z. Institute on the basis of the reputation study for management and economic research "Germany's best medium-sized companies with innovation competence".

Award

News & Communication

Fincon Reply receives "BiPRO Award"

Fincon Reply was honored for the digitalization of the insurance and financial services industry.

Financial Services

Case Study

Successful core bank migration at UmweltBank AG

Fincon Reply supported Umweltbank in switching from PASS to agree21. The focus was particularly on regulation and digitalization.

Successful core bank migration at UmweltBank AG 0

fFnancial- Services

Case Study

Future-proofing the
IT requirements management of a growing company

Increased new business volume, company acquisitions as well as heterogeneous processes and structures: To meet the resulting challenges for IT requirements management, Itzehoer Versicherung relied on the expertise of Fincon Reply.

Future-proofing the IT requirements management of a growing company 0

Financial Service

Case Study

Sales optimization in small and medium-sized cooperative banks

Thanks to the support of Fincon Reply, Volksbank Rheinböllen is now benefiting from a new sales concept. By implementing this in the core banking system, with which banks manage all their activities, the experts have created a blueprint for numerous financial institutions.

Sales optimization in small and medium-sized cooperative banks
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Markttrends

Research

Digital Outlook: Insurance

Find out how insurance companies are successfully mastering the digital transformation in the latest Lünendonk study "Digital Outlook: Insurance" .

FINCON REPLY

GERMANY


Hamburg

Admiralitätstraße 59
20459 Hamburg
Tel.: +49 (0) 40 23 76 81-440

Berlin

Am Borsigturm 31
13507 Berlin
Tel.: +49 (0) 30 2532150-0

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