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Managing outsourcing in no time

SENTRY is the Reply Outsourcing Management and Oversight Solution, developed on the back of the latest EBA Guidelines on Outsourcing Arrangements and local regulations.

SENTRY helps financial institutions save time and money through real-time visibility and access to all outsourcing arrangements (intra-group and third party relationships), whilst ensuring compliance with regulatory requirements at all times.

Our agile solution automates the KPI monitoring of activities performed by service providers, across multiple legal entities. SENTRY also enables internal and external stakeholders to pull & push KPI data via our bespoke SDK.

An easy-to-integrate solution, developed by Financial Services industry experts, with hands-on experience in assisting clients manage and monitor their outsourcing and third party processes.

Discover SENTRY

One-stop shop solution for managing all outsourcing arrangements

Find out more

Learn how your organisation can manage outsourcing and the types of risks that arise in the context of outsourcing through a guided process.

Our solution was designed with you in mind:


Investment Firms

Credit Institutions

Building Societies

Payment Institutions

E-Money Institutions

Insurance Firms



Bespoke solution configuration

Outsourcing lifecycle management process

Configurable approval process

Customisable criticality & risk assessments

Online completion of outsourcing documents / templates

Real-time, customisable


Outsourcing activities across multiple legal entities and business lines

Documents upload or link to existing data repositories:

  • Criticality assessments
  • Due diligence
  • Regulatory approvals
  • Exit strategies & BCP
  • Contracts


Regulatory Reporting

Creation and download of reporting documentation for submission to regulatory authorities:

  • Outsourcing Registers
  • Point-in-time MIs

Oversight and KPI Monitoring Tools

  • Automated KPI / KRI monitoring
  • Charts & Dashboards
  • Analytics


Alpha Reply consults on, builds and delivers AI and data-driven solutions for Financial Services, specialising in Digital Innovations, Business Process Efficiency, Risk & Compliance and Financial Crime. The solutions are designed with a focus on delivering business resilience and adapting to changes in consumer behaviours. Clients are Top Tier banks and companies for asset management, insurance or regtech.

Alpha Reply's approach is hands-on and output focused, supported by proprietary software solutions. The team consists of strategy consultants, data scientists, quantitative analysts, engineers and compliance experts with industry experience in fintech, investment, retail and regtech.

e*finance consulting Reply is the Reply Group company specialised in Management Consulting Services for Financial Institutions. We accompany our Customers in defining and achieving their strategic business policies through the application of the latest business and distribution models, the evolution of operational processes and tools and the design of new products and services. Innovation is in our DNA and represents a distinctive value and an accelerator that we offer our Customers in order to improve their performance.

We are a team of professionals with a diverse range of expertise, which encapsulates shared values: the passion for our work, creativity, dynamism and competence.