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To test terminals, Concept Reply has developed an approach over the years using a test factory built to bring together recognised in-depth technical expertise, especially in the mobile and the project and service management arenas. This facility enables Concept Reply to offer innovative solutions to solve the problems of testing in a range of contexts (from telco & media to banking and automotive). Our highly flexible and effective approach can be tailored to the client’s specific requirements.
The factory also provides its own range of mobile terminals that represents the market as a whole and is kept constantly up to date as new kit is launched. This resource underpins a highly effective approach to validating clients’ applications in order to ensure an excellent user experience for an increasingly diverse range of terminals.
To create a test harness, we start by analysing the product’s functional and other requirements and use cases. We identify the tools and define the test scenarios as part of a test suite to break them down into macro-areas and to prioritise them according to their assigned importance. To devise an effective test plan, a dedicated test strategy is established, with specific test cycles and sequences to follow. With this approach, in the first instance, the product’s maturity and stability are checked against its main use cases. The tests are gradually refined to cover the planned test cases and interoperability scenarios needed to draw up the risk assessment.
Concept Reply sets great store by analysing failures, by liaising continually with the developers and providing support for troubleshooting, to ensure that bug fixes are properly checked and the relevant non-regression tests on the product features are performed.