The role of Connect Reply
Connect Reply, thanks to its expertise, acts as an integrator and tailor-made service provider in the platform, and is responsible for the app with which the end customer benefits from the services themselves, effectively combining an innovative customer experience with the devices required to deliver the services. Connect Reply is also responsible for monitoring access and operation of the app, ensuring the efficient running of processes and the consumer's digital journey.
Within the application, Connect Reply is able to implement various functionalities : from the purchase and management of coverages to the management of claims, through the monitoring of IoT devices, to notifications and alerts.
The services for home care are designed to suit the needs of even the most vulnerable in our communities, making it possible to call for emergency service professionals such as locksmiths, electricians, and plumbers, or activate home delivery of medicines.