Starting Point
The amount of data that is available to a telecommunications company how much of it, it generates on a daily basis is enormous, but also extremely useful. This includes information on customer contracts, internal data logs and many more. To make it possible for all departments of a large telecommunications provider to efficiently use the multitude of data that reaches, travels through or leaves the organisation every day, the company has been using the data streaming approach for some time now.
It was important for the company that different departments could be provided with the same data sets in order to be able to use them for their respective needs. While a company's business intelligence focuses on analysing data and deriving new use cases from it as precisely as possible, technical departments use it to develop new applications. Overall, the information gained from the data analysis enables a company to gain insight into many aspects of its organization and customer activities, such as server activity or customer use of services, and to respond quickly to changing situations.