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Many organizations suffer because of the complexity in the management of an ecosystem of highly isolated vertical applications linked to the different channels in use within their working environment. Over the time, the need to integrate led to the development of ad hoc solutions in order to interconnect the different business systems (the so called “spaghetti architecture”).
The disorganized evolution of such systems led to an increase of management costs and to the difficult evolution of software systems.
Adopting an integration and Service Oriented Architecture enables to look at the business systems from a new perspective, thus reviewing the way to plan, assemble, monitor and manage them.
Thanks to its experience in the planning of multi-channel architectures, Reply supports clients in the development of a customized solution, extracting the functions that need to be delivered, on the basis of the client’s specific requirements and business strategies. Reply identified some general principles which characterize multi-channel architectures:
Reply’s offer relating Web Services, SOA and SAAS-based approaches is available for: