Social Networking & Collaboration

Digital Workplace

Case Study

A strategic approach to Yammer collaboration

When you’re working within a global organisation with a diverse workforce, ensuring your people have an outlet to work together, share their views and collaborate is essential to the growth and success of your company. But how do you bring your people together in a way that allows them to work together openly? You take a strategic approach with WM Reply.

Employees Collaboration

Case Study

Driving Adoption of Digital Collaboration Tools: The Coca-Cola Enterprises Project

With the support of Avvio Reply, Coca-Cola Enterprises has successfully communicated the benefits of its new digital collaboration tools. As digital becomes an increasingly important sales driver for CCE, it’s vital that their employees’ own understanding and knowledge of the power of digital keeps pace.

Driving Adoption of Digital Collaboration Tools The Coca-Cola Enterprises Project 0


Press Article

Social media command center opened in Munich

Arlanis Reply has opened the first social media command center in continental Europe, offering companies an opportunity to listen in on relevant global online discussions of their brands.

Social Media


Arlanis Reply Social Media Command Center

Social Media plays a powerful role in growing your business. It is effectively now an additional customer communication channel, alongside call centres, stores and phones. With the opening of the first Social Media Command Center in Continental Europe running on technology, Arlanis Reply is enabling companies to listen to global communications across the social web in real-time and in a completely new way.


News & Communication

Arlanis Reply opens the first Social Media Command Center in Germany powered by Salesforce Radian6™

Arlanis Reply, the Reply Group’s company specialising in Salesforce solutions, opens in Munich its first Social Media Command Center powered by Salesforce Radian6. The Center is a dedicated area where brands can listen and engage in social conversations.


News & Communication

Cluster Reply wins Microsoft best Windows 8 Partner award

Cluster Reply, a Reply Group company specialising in consulting and systems integration services on Microsoft technologies, has won the Microsoft best Partner award for the skills and abilities demonstrated in the implementation of Desktop Deployment projects on Windows 8.

behavioural finance

Case Study test your understanding before you invest

"Investimente" is an initiative created using TamTamy, the Reply Group solution for developing Enterprise Social Networks and Communities, for Schroders, one of the world’s leading asset-management groups. The project is based on the science of behavioural finance, it turns theory into practice, offering financial advisers and promoters a useful and innovative tool that is accessible on the move and easy to use in their everyday work.


News & Communication

Microsoft and Cluster Reply back Hybrid Cloud to support flexible growth

A strategic partnership to guide Italian companies through a process of innovation in line with business priorities. At the Italian launch of Windows Server 2012, Microsoft and Cluster Reply announced an international partnership for Hybrid Cloud, so extending the existing relationship, which has seen the companies collaborate over many years to offer strategic consultancy and advanced technology solutions that meet the business needs of companies of all sizes and in all sectors.



Growth and new market challenges: ’Social Enterprise’ as a successful model fot the competitive company

4cust Reply took part in the Workshop "Growth and new market challenges: ’Social Enterprise’ as a successful model fot the competitive company". The conference was held in Altavilla Vicentina (VI) on 18 October 2012.


News & Communication

Starbytes, Reply’s crowdsourcing platform, is now available to Italian companies

Reply has made its Starbytes™ ( crowdsourcing platform available to Italian companies looking to make use of this new way of developing projects, digital products and services.

04.06.2012 - 05.06.2012


Social Business Forum 2012

4cust Reply attended the fifth edition of Social Business Forum 2012, the leading European event on employee empowerment, customer engagement and collaborative innovation.The event was held in Milan from 4 to 5 June 2012.


News & Communication

Reply develops Facebook app to make the news even more ‘social’

Reply [MTA, STAR: REY], a leader in the design and implementation of solutions based on the new communication channels and digital media, has been chosen by Corriere della Sera to develop a native Facebook app bringing a new way of reading and sharing news based on personal reading preferences.

Best Practice

TamTamy - Brochure

TamTamy™ - the Social Network platform developed by Reply – responds to companies’ ever-increasing requirements involving the facilitating and sharing of individual knowledge, collaboration and new forms of communication.

Case Study

Reply realizes Appsquare, 3 Italia’s new community

Reply realizes Appsquare, 3 Italia’s new community for designers and developers of mobile applications.


News & Communication

Reply realizes Appsquare, 3 Italia’s new community for designers and developers of mobile applications

The Crowdsourcing model, the flexibility of Cloud Computing, the engagement and sharing of Social Networking are the three components Reply has brought into play for Appsquare.

Best Practice

Social Media in UK Financial Services in 2011

The findings in this report are based on a preliminary online survey conducted by Glue Reply across a range of UK-based financial services institutions from credit card companies, to banks and insurance companies. The objective of this survey is to cast light on the ‘state of thinking’ about social media in UK financial services.

Best Practice

Social Media as a Service

Together with solutions based on the leading technologies, Reply also provides the proprietary solutions TamTamy™ in SaaS mode, allowing clients to create business communities and specific multimedia content management while only paying for what they actually use (pay-per-use).

Best Practice

TamTamy. Customers, Staff, Partners and Stakeholders: Your most Valuable Corporate assets

TamTamy is a software solution for the creation and development of corporate and community social networks. Available as a service (on-demand mode, based on cloud computing architecture) or as software to be installed at the company’s data center, TamTamy helps develop networks of colleagues, meeting places for customers and communities to support online events.

Best Practice

Multichannel Social Networking

In order to make their offer competitive, companies operating in the telco, media and broadcasting sector, have to integrate 2.0 services into their user channels: Web Community, Mobile Telephony and Interactive TV. Live Reply developed strong skills for the integration of the most popular Web services and supports clients in the creation of meta-communities, able to offer integrated services based on 2.0 content mash-up, available on Web, Mobile and Interactive TV channels.

Case Study

Comes to life on TamTamy the first Italian community dedicated to 40,000 tied financial advisors and independent consultants

TamTamy™, the Reply Company dedicated to social media, and e*finance consulting Reply, the Group’s management consulting Company focusing on the Banking and Financial Institutions sector, come together to support the birth of Advisor Professional™ (, the first community entirely dedicated to Italian tied financial advisors and independent consultants.


TamTamy in the Cloud

TamTamy is a software solution for creating and developing Enterprise Social Networks and Communities. TamTamy builds social relationships within and outside the enterprise among employees, stakeholders, partners and customers. TamTamy is delivered as a service, remotely managed and accessed online.


TamTamy - Special edition dedicated to SharePoint 2010

TamTamy™is the Reply’s software solution for creating and developing Enterprise Social Networks and Communities. Microsoft SharePoint is a collaboration software that helps simplify business intelligence, content management, search, and sharing for intranet and internet sites. Reply leverages the strengths of both Platforms: TamTamy’s specific focus on Social Media is blended with SharePoint 2010 to build the best solution for Collaboration and Productivity with a Unified Infrastructure tailored to suit business needs.


News & Communication

Introducing Starbytes™, a new way of working online in the information and communication technology sector

Reply launches Starbytes™, an online employment service for freelancers and ICT experts in Italy.

Best Practice

ADV: Promote Your Brand

High creativity and a forward-thinking approach to technology are two factors which genuinely make a difference in modern communication. Bitmama, a digital communication company which is part of the Reply Group, combines these two qualities and aims to serve companies interested in launching integrated creative digital communication projects on multiple platforms.

Best Practice

Web Marketing and Viral Marketing campaigns

Over the years, Bitmama, a digital communication company which is part of the Reply Group, has consolidated its know-how regarding the creation and management of Web Marketing and Viral Marketing campaigns and initiatives.

Best Practice

Brand positioning in Social Media

Thanks to years of expertise gained in the ICT (Information and Communications Technology) and ADV (Advertising) fields, Bitmama, a digital communication company which is part of the Reply Group, is highly skilled in managing projects dedicated to increasing and enhancing brand presence.

Best Practice

Social Media as a Service

Together with solutions based on the leading technologies, Reply also provides the proprietary solutions TamTamy™, Gaia Reply™ and Starbytes™ in SaaS mode, allowing clients to create business communities and specific multimedia content management while only paying for what they actually use (pay-per-use).

Best Practice

Social Media Overview

If Proximity Commerce is about helping businesses to be closer to their customers than social media is the enabler to that end. Social media provides the ability to be always on, breaking down boundaries across any device, anywhere, all of the time.


Starbytes Work online with Reply. Now!

Are you an ICT Professional, Designer, Graphic Artist, Programmer or Student?

With Starbytes™ you could work completely independently, taking part in innovative projects and, at the same time, expand your network of contacts.

Best Practice


TamTamy is a trademark of Reply. It is a software solution to create and develop Enterprise Social Networks and Communities. TamTamy offers a flexible and integrated set of services and social tools to improve business functions, foster internal collaboration and innovation as well as extend business relationships with stakeholders and customers.


News & Communication

The launch of the new version of TamTamyTM designed for corporate social networking

The release of the new 1.10 version of Reply’s proprietary platform designed for Social Media introduces innovative features which benefit both the 100,000 corporate users and community managers.

03.05.2010 - 06.05.2010


Web 2.0 Expo 2010

Reply attended to the Web 2.0 Expo in San Francisco and interviewed some of the most important speakers who will be present at the event.

Case Study

Martini Soda with a 2.0 style

Bitmama supports the client for the launch the new product "Ready to drink" Martini Soda with a 2.0 style, through a web site and a strong presence on social networks. The Martini Soda site is one of the first in Italy to offer the user the experience of the "augmented reality", a really innovative way to generate a sort of virtual reality through a web cam. Martini Soda successfully enters Facebook, too, with social activities and aggregative contents.



Social Media Tour 2010

TamTamy took part to the Social Media Tour 2010, a road show organized by Augmendy in collaboration with BTO University. The first appointment was on 31 March 2010, from 10 to 12 a.m., in Florence.


Officine Panerai and Bitmama

Officine Panerai attends "Grand Prix d’Horlogerie de Genève" making use of Microsoft Surface and supported by Bitmama
(Officine Panerai sceglie di affidarsi a Microsoft Surface e a Bitmama per partecipare al Salone dell’alta orologeria di Ginevra).

Best Practice

GAIA Reply™: the mobile sector enters the web 2.0

GAIA Reply™ is a flexible, scalable and economic framework that allows the distribution of content and services on different mobile devices. Features like the Data Management and Content and Services Adaptation allow for the leveraging of all data and services available in the enterprise ecosystem while expanding the range of reachable devices and users.

Best Practice

Live Reply: Web+Mobile+TV

Over the last few years Web 2.0 solutions have attracted a growing number of users. The impact of 2.0 services is not limited to the Internet and the Web but also affects Mobile channels and TV.



Enterprise Generated Content Pillars

TamTamy participated at the conference organized by Bocconi University on 24 September in Milan, focused on the enhancement of social relations into the company.


News & Communication

Aktive Reply received an Adobe reward as the best Solution Partner

Aktive Reply won the award thanks to a comprehensive solution they provided to a major worldwide Italian energy corporation.

Best Practice

Perpetual beta agile development

Shifting to a Perpetual Beta development philosophy requires attention and skills. By applying its well-known competences in the field of technology innovation and Web 2.0, Reply is able to support customers and projects with an agile development cycle, aware of the Internet Age requirements.

Best Practice

Microsoft Surface for interactive contact points

Reply knows how to support its clients during the whole planning and developing process of projects linked to innovative relationship modalities with a specific target: from the planning of communication strategies, to the development of single messages and contact tools, up to the system performance measurement.

Best Practice

Presence in Communities and Social Networks

Reply is able to provide an end-to-end support to presence initiatives in Communities and Social Networks

Case Study

Mobile service provider comparator - data mashup with Denodo

With the help of Open Reply, an important Italian telephone operator started developing a service for the monitoring of application and mobile service suppliers. A Data Mashup supporting a monitoring and alerting dashboard was developed starting from heterogeneous information.

Best Practice

The extension of SOA paradigms

A SOA Web 2.0 based project is not only a technology issue, but also a matter of approach and methodology. Reply is able of supporting customer through all the SOA lifecycle.

Case Study

Inside the firewall: ENI 2.0

The way we work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and networks of partners and customers.


Reply Robot Video

Thoughts are in motion, neurons warm up, reality is filled with life and energy. Man and machine get togheter, get in touch, make different forms. Everything lives in new beats: the future is here.