Keyword

Retail Architecture

20.10.2016 / Milan

Event

SAP Forum Milan 2016

Syskoplan Reply, InEssence Reply and Portaltech Reply; take part in SAP Forum 2016 in Milan, the annual event focused current and future topics related to Business Innovation and Digital Transformation within the SAP world.

Ecosystems Architecture

Best Practice

Open Ecosystems, unlock the ultimate customer experience

Open your company for ecosystems thinking. Be flexible with delivering value to the customer. Think about partnerships as new ways of generating revenue and optimizing customer experience. Innovate collaboratively with your customers and partners to ultimately improve the customer experience​.

Open Ecosystems, unlock the ultimate customer experience 0

27.04.2016 / A1 Retail

Press Article

The future of Retail

How will retail evolve over 2016? Jason Stanard, Partner at Retail Reply​, speaks about the future of Retail. To engage customers, it’s critical for retailers to think first about the conversation​, not the channels. Customers expect to recognise them and their history regardless of the touchpoint used.

Innovation Gene

Best Practice

INNOVATION GENE: THE DRIVER OF INNOVATION

Innovation is a hot topic right now. Many organisations claim that they are already innovative, or that they’d like to be. Retail Reply​ has found that the reality is that innovation is either built into a company, or it’s something they struggle with.

INNOVATION GENE THE DRIVER OF INNOVATION 0

04.04.2016 / Information Age

Press Article

A Retailer's guide to Cyber security

Retail is in the top five most frequently targeted industries when it comes to cyber-attacks. Daren Ward, Partner at Retail Reply, examines top information security threats faced by the retail sector and the trends resulting from them.​

19.01.2016 / Digital Marketing Magazine

Press Article

How Total Data Can Overcome Retail Challenges

With the recent growth of Big Data, it is vital for retailers to consider their ‘total data’ and understand the touchpoints, not only the collection of data but also how and where intelligence needs to be delivered in order to solve critical business problems. Daren Ward, Partner at Retail Reply​, discusses how recognising the feedback loops and creating a capability-based plan are the keys to maximising the benefits of Big Data.

Capability Transformation

Best Practice

Get the most Value from your Digital Transformation

Retail Reply's Capability Transformation​ practice helps retailers realise ​value from their transformation efforts sooner with a focus on business-led and customer-centric planning & delivery.

Get the most Value from your Digital Transformation 0

Digital Transformation

Best Practice

HOW WILL RETAILERS SUCCEED IN A DIGITAL WORLD?

The retail industry has been constantly reshaped over recent years. Driven by a changing social and economic landscape, retailers have been forced to adapt and innovate to survive. Retail Reply helps you to succeed as a digital retailer by providing customer-centric solutions which create real value.

HOW WILL RETAILERS SUCCEED IN A DIGITAL WORLD? 0

IT service offering

Case Study

John Lewis Infrastructure Services achieves excellence with Reply

Glue Reply helps John Lewis Infrastructure Services understand the IT landscape and produce strategy and plans to improve the service performance of the organisation, ultimately supporting John Lewis and Waitrose’s innovation and business transformation projects.

John Lewis Infrastructure Services achieves excellence with Reply 0

INTEGRATION EXCELLENCE

Best Practice

RETAIL IN THE HEART, TECHNOLOGY IN THE HEAD

Glue Reply is passionate about Retail and its solutions are driven by three simple principles: Keep it simple, drive value and execute well.

Three principles that are at the heart of Retail…

Enterprise Architecture

Best Practice

Capability Architecture: Connecting the Dots!

A capability based planning approach to driving IT delivery from business goals. It is not difficult to find instances of business and IT projects failing to achieve their goals. The reason (or is it excuse?) frequently cited is misalignment or disconnection to organisational strategy.

Architecture Enablement

Video Reference

Reply helps John Lewis' IT move forward at pace

John Lewis relied on Reply to support them in identifying and implementing the new capabilities needed to support its growth strategy, following the newly defined roadmap and providing solution architecture support on the many subsequent IT projects.

Watch the Video!

John Lewis