Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
The pandemic has rearranged consumers’ needs in general. This report focuses on how COVID-19 impacts the 2021 Food & Beverage industry in Europe.
Susanne Zander, Partner at
Syskoplan Reply and Reply “Digital Commerce”
Communities of Practice Lead, explains why companies must embrace hyper-personalisation and 'micro-moment' technologies to ensure their e-commerce strategy is capable of successfully navigating the disruption of the Coronavirus. Read more in
Driven by digital innovation, consumers began asking for the physical store to take on a new meaning, a phenomenon that has necessitated a profound transformation on the part of retailers. Retail Reply proposed the best solution for Legami’s needs based on the Oracle Retail Xstore Point of Sale suite.
On 11 November 2020 4brands Reply participates in the online series "SAP Impulses for Digital Consumer Goods Companies". The experts give an insight into
SAP Data Warehouse Cloud for the integration of external data sources using the example of crawled promotion prices.
Reply, among the first Boston Dynamics Integration Partners worldwide, is testing the "SPOT" robot with ECE to support businesses in benefitting from advanced mobile robotics. As part of the so-called "Early Adopter Program" Reply and ECE have identified multiple possible use cases.
In Reply's latest article in collaboration with
IT Pro we take a look at how
Threepipe Reply helped the iconic department store and retail brand,
Liberty, navigate a site relaunch during the pandemic. Learn more about the challenges and opportunities for growing online retail in 2020.
Reply participates in the digital edition of Netcomm Forum Live, a fair dedicated to the world of Fashion & Lifestyle and Food & Grocery. The appointment includes two days during which participants will be able to learn about, discuss and redesign their digital and distribution strategies in the Retail & E-Commerce, Ai & Data Intelligence, Payment, Logistics, Legal & Fiscal and Esport areas.
Conversion Rate Optimization (CRO) is becoming one of the most relevant practices in the whole digital marketing ecosystem. Over time, it has been an often neglected activity, whose knowledge and application was limited to a very small audience of industry experts. Like Reply has developed and implemented an advanced analytics solution to track customers' digital behaviour with the aim of optimising the conversion rate of web views into final purchases.
Nowadays, digital presence guarantees flexibility and agility of business communications towards customers, allowing the business to keep in touch and enable new relationship solutions at a distance. Like Reply's perfect combination of strategy and technology supports local business networks both in the development of the recovery steps and in the operational deployment of digital marketing initiatives at a scalable level for the entire network.
Reply leverages Data and Analytics to gain insights into the development of the Coronavirus pandemic and how it impacts society, consumers and industries.
This report focusses on the changes in the Fashion sector since the beginning of the COVID-19 outbreak.
Sales representatives spend many hours every day travelling to customers. In order to increase the efficiency and the degree of automation of route planning, 4brands Reply developed a tour planning solution that enables a complete integration of data into different CRM platforms and supports both cloud systems such as SAP Customer Experience and on-premise systems.
Reply leverages Data and Analytics to gain insights into the development of the Coronavirus pandemic and how it impacts society, consumers and industries. This report focusses on the changes in the fast-moving consumer goods (FMCG) sector since the beginning of the COVID-19 outbreak.
Download the IMRG-Reply "Retail in the 2020s" Report to find out how retail will be disrupted over the next decade. In this report we look at the changing dynamics of the consumer revolution and seek to highlight why this will affect how merchants manage demand, source products and which technology systems will play a key role in this brave new world.
Storm Reply, an AWS Premier Consulting Partner, supported the
Selex Commercial Group, starting from the early stages of migration to the company's day-by-day operations, through an active DevOps service based on the customer’s specific requirements.
To integrate some of the most advanced digital technologies into its in-store operating processes, the Prada Group has chosen to rely on Retail Reply’s vast experience and on the functionality offered by Oracle’s innovative Retail Suite.
A leading wholesaler has chosen a new approach to more efficient customer management with the support of
4brands Reply: The path went from an on-premise to a CRM solution based on
SAP C/4 HANA Sales Cloud.
4brands Reply, the consumer goods specialist of the Reply Group, presents "AI Store Check" on 22 and 23 January 2020 at the LZ Open in Berlin at booth number 11. The annual kick-off event of the Lebensmittel-Zeitung networks the most important decision makers from the retail and FMCG industries.
The Capri Group, owner of the well-known fast fashion brands characterised by high growth potential - Alcott and Gutteridge - is taking on, with Retail Reply’s support, an innovative digital transformation process. This process puts Artificial Intelligence at the service of the Retail world and integrates the gradual nature of a scalable approach to the vision of a multi-channel oriented future.
Using AI and Machine Learning, Portaltech Reply has created a mobile app that brings the physical and digital worlds closer together, simplifying the purchase and increasing customer engagement.
"AI Store check" is an application which allows sales representatives to automatically perform shelf surveys – all they need to do is create photos of the shelves with the app and upload them to the cloud. An
AI is then used to perform an analysis.
Find out about the future trends in offline and online retailing and meet the consumer goods experts from
4brands Reply at ECR Day 2019 - the congress for the retail and consumer goods industry - on 18 and 19 September 2019 in Essen at booth No. 32.
To pursue Primadonna‘s goal of transforming from footwear and accessories specialist to fast fashion retailer, Retail Reply has implemented an integrated solution with online channels that can manage all store operations, from providing information on product details and availability to creating orders on behalf of customers and managing loyalty programs.
Top decision-makers in retail companies with a digital commerce strategy often lack the appropriate control mechanisms to actively guide their company through the digital transformation. Analytics assistants offer support, which should offer the business world the same comfort as we already enjoy as consumers in the digital shopping world.
Four tips on how you can offer your customers the perfect customer experience in a multimodal retail world - Or how I have been trying to buy a new armchair for a year now, but in the end only have an increasing amount of new shoes.
TD Reply has developed a scalable approach that predicts sales for various points of sale, segments outlets based on their sales potential and target group fit, and optimises marketing measures per store so that stationary retailers can also jump on the bandwagon of data-driven decisions – read more about the Advanced Outlet Analytics approach.
How can you make sure you’re offering your customers the perfect customer experience? It sounds simple: the more channels customers use when buying a product, the more they spend. Find 4 tips by Triplesense Reply.
A major UK high street retailer has a multiple number of
Distribution Centres (DC’s) that are managed internally and with 3rd Party Logistics companies. In order to drive efficiencies in their
Retail Reply helped the client streamline these capabilities to save operational costs.
The search for the perfect customer experience presents the retail sector with challenges and opportunities: For the consumer, the amalgamation of the online and offline worlds is already established. The use of new technologies such as artificial intelligence and IoT is essential for the best shopping experience.
4brands Reply, the consumer goods specialist of the Reply Group, is partner of the
LZ Open in Berlin from
23 to 24 January 2019. The annual kick-off event of the Lebensmittel-Zeitung brings together the most important decision-makers from the retail and the FMCG sector.
Meet the experts from
Portaltech Reply and
Syskoplan Reply at SAP's booth at
EuroCIS, the leading trade fair for retail technology. The focus of the booth lies on topics such as Omnichannel Retail and Intelligent Stores.
SONAR Trend Platform Reply is able to create an overview and mapping of relevant trends related to Retail Technology based on their occurrence within expert media articles, mass media, patents and scientific publications.
Technology Reply is the first certified Italian partner Oracle OPN Specialised Platinum Partner. After successfully achieving the previous objective of the project Euronics Italia, assigned to them in 2014, four years later it assumes again the leadership of the new great path undertaken by Euronics Italia to bring his E-commerce to a next level.
With over 800 participants, ECR Tag is the leading trade congress of the German consumer goods industry. 4brands Reply is represented as gs1 Germany Solution Partner with its own booth. On September 19, Heiner von Brachel, Senior Manager at 4brands Reply, will talk in the "Customer Journey 4.0" forum about how smart data and digital tools can improve sales potential.
Megatrends such as
Personalised Commerce, IoT or
Data Driven Enterprise have great potential for disruptive changes in retail. In order to adapt to this world of new retail, it is necessary to constantly visualise the
Customer Experience, exchange ideas with other experts and develop ideas together. This is what the
Retail X Bootcamps are for.
Logistics Reply takes part in
RBTE 2018, the must-attend event for retail and hospitality organisations looking for the right tools, solutions, innovations and advice on how to best run their business.
Retail Reply is hosting a forum on Automated Commerce in London on 22 February 2018. The event highlights some of the most pressing questions with regard to automation in commerce and provides an extensive view on the topic with expert speakers from various sectors.
Retail is facing the challenge to change their existing business models, in order to stay competitive by offering convincing customer experiences and advanced services. Solidsoft Reply supported a major UK food retailer to achieve a comprehensive, connected and real-time view of stock, delivery and of their customers enabling the retailer to evolve their business in accordance with the customer needs.
In August 2017, the British government released a position paper on future customs arrangements with the EU following Brexit. Among other things, the paper suggested that new technology would address some of the challenges of maintaining trade “as frictionless as possible”. In this paper, we are looking at what
blockchain can and can’t do to address this challenge.
Competitive advantage and survivability in retail will depend on exceeding customer expectations, through gathering the right insights, intelligently applying automation and maximising the potential of your employees. Avvio Reply and Retail Reply support retail companies to leverage the opportunities offered by advanced technology to create compelling customer journeys while ensuring that the companies’ employees are integrated in the change process.
4brands Reply, the consumer goods specialists within the der Reply group, is joining as a partner the
LZ open, taking place on
22-23 January in
Berlin. The new industry event hosted by Lebensmittel-Zeitung connects the most important decision makers of retail and FMCG sectors. More than 300 top decision makers are arguing about
„Mission Trade – How Trade and Industry Manage the Digital Transformation“ and share their experiences.
Retail Reply hosts the Second 2017 Roundtable on the topic of Automated commerce, all the tools and technologies that are revolutionising the retail sector.
Reply is represented at
13-14 September 2017, in the Expo Special
WORLD OF EXPERIENCE. This innovation hub for marketing-communication and technology highlights connected products, new consumer experiences and innovative business strategies.
4brands Reply is exhibitor at the
SAP Forum for the Consumer Goods Industry 2017, taking place on
21 June in
Wiesbaden and on 22 June in Mainz. The event is a valuable forum with best practice reports, expert discussions and time for networking.
Retail Reply will be attending the NG Retail Summit in Scotland. The event will bring together, senior retail decision-makers and business leaders from across the continent to share experiences, discuss current challenges – and find pragmatic solutions to help deliver meaningful results.
Customers are looking for new, interactive buying experiences and offers geared to their needs. At the same time they want to make the replenishment process as efficient as possible, especially when it comes to every day products. With
Reply Voice Commerce,
Syskoplan Reply has developed an extension for SAP Customer Experience that precisely addresses this need for simplification, and with which language can be used as a natural communication medium.