Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Cluster Reply, Neveling Reply and WM Reply take part in Sitecore Experience 2019 which will be held in London on 3rd April. The event is focused on the emerging trends and challenges unique to markets in Europe.
Every year, the portfolio of the omnichannel retailer HSE24 includes more than 20,000 articles from the fashion, jewelry, cosmetics, wellness, household and home & living segments. Given this product variety, the company has been using SAP Marketing Recommendation since 2018 in order to offer its customers the best possible customer journey through all channels and at all touchpoints.
Ready to launch, Costa App is the new smartphone app that combines the magic of Costa Crociere’s cruises, with an unprecedented digital customer journey. The project is the result of a convergence of the creative, management and technological know-how of specialised Reply network companies and the strategic direction of the Costa Crociere digital team.
Reply, with its network of companies focused on eCommerce,
digital retail and
digital transformation, takes part in Netcomm Forum 2018. Two days dedicated to business, training and networking to grow your business.
Retail Reply will be attending the NG Retail Summit in Scotland. The event will bring together, senior retail decision-makers and business leaders from across the continent to share experiences, discuss current challenges – and find pragmatic solutions to help deliver meaningful results.
What role does the bricks-and-mortar shop still play, in a retail sector seemingly enslaved to expectant, impatient consumers who can buy any product online and have it delivered to their doorstep within a couple of days? Jason Stanard, Partner at
Retail Reply, explains that the overwhelming majority of shopping experiences include at least one digital element – the phone. Even if a retailer doesn’t have a digital screen in-store, it’s still part of an
omnichannel shopping experience.
Reply is a leader in eCommerce and omni-channel solutions delivery for the world’s biggest retailers and producers of goods. Reply covers all retailer and wholesaler needs, utilising its skill set in strategy planning, technology architectures and implementation. For these customers, Reply has built successful ecommerce solutions and effective omni-channel strategies to blend and synchronise the digital and physical experiences for the end consumer.
Reply’s solutions implement both B2B and B2C scenarios and let retailers and producers define an end-to-end strategy from the digital to the physical: starting with marketing, promotions, digital couponing and consumers’ social engagement, underpinned by strong and effective management of products, orders and catalogues, Reply enables clients to offer their customers a unique shopping experience and to do business the way they expect to.
In order to realise a true omni-channel retail environment, our strategy allows retailers to put customers at the centre, ensuring a personalised and contextualised experience across all the channels.Reply will help you to define and implement the most suitable omni-channel commerce approach for your business.
Daren Ward, Partner at Glue Reply, speaks about omnichannel as way to refocus on customers.