Best Practice

Business/Operation Support Systems (B/OSS)

Reply is a reference partner to Service Providers who need to move to NGOSS (New Generation Operations Systems and Software) leveraging to best of breed technology with a special focus on SLA, CEM, Inventory, Service Provisioning & Activation, Service Assurance and Service Delivery.


Networking and OSS Capabilities

Sytel Reply UK is skilled in all areas of networking and OSS as it applies to the Telecom, Media and Entertainment companies of today ( LAN, WAN & Data Centre, NSS and NOCs).


Service Level Agreement Management

A service level agreement (SLA) is a negotiated agreement between two parties where one is the customer and the other is the service provider. While SLAs have traditionally been a contract between a Service Provider and an Enterprise customer, the expanding value chain for new-generation services has made SLAs important for a myriad of partnerships.

Best Practice

The Telecommunication and Media Market

Positioned as one of the major players in the convergence process of Telco, Media and Consumer Electronics, Reply is addressing its focus to components of new mobile platforms, different types of digital TV (DTT, IPTV, WEB TV, DVBH), the Web and, last but not least, integration and communication processes of these environments.