Enterprise Architecture & SOA

Cornwall Council

Case Study


Cornwall Council was looking to transform their IT capability after years of underutilisation. Glue Reply has helped drive this transformation, envisioning and architecting the creation of a modern, digitally-enabled organisation with technology at its heart.


Best Practice

Enterprise Architecture Blueprint Management - Solutions for the IT sector

It’s clear that the world of technology is becoming critical to nearly all organisations, whilst it is changing at a pace never seen before. Should the CIO invest in sophisticated infrastructure when consumers are now carrying it around in their pockets, employees would prefer to use their own device and there is connectivity all around us?

Architecture Design

Best Practice

Enterprise Architecture & Solution Design

Reply enterprise architecture has been created and continually developed to create a best practice capability based planning. Reply offers a range of solution architecture, IT system design and delivery services which will help you to ensure that all new projects and programmes remain in alignment with your business, IT, and Enterprise Architecture (EA) strategy.

Enterprise Architecture

Best Practice

Capability Architecture: Connecting the Dots!

A capability based planning approach to driving IT delivery from business goals. It is not difficult to find instances of business and IT projects failing to achieve their goals. The reason (or is it excuse?) frequently cited is misalignment or disconnection to organisational strategy.

Architecture Enablement

Video Reference

Reply helps John Lewis' IT move forward at pace

John Lewis relied on Reply to support them in identifying and implementing the new capabilities needed to support its growth strategy, following the newly defined roadmap and providing solution architecture support on the many subsequent IT projects.

Watch the Video!

John Lewis


Case Study

Reply works with Sainsbury's to achieve the Holy Grail in Business Driven IT

Retail Reply has helped Sainsbury’s fully integrate its IT strategy with its business growth strategy. This is of huge significance, as it creates an ongoing process by which Sainsbury’s can make informed and accurate IT investment decisions that support and enable the company’s growth and future success.

Reply works with Sainsbury's to achieve the Holy Grail in Business Driven IT 0

Financial Services

Best Practice

Enterprise Architecture for Financial Institutions

The explosive impact of Mobile, Social, Big Data and the Cloud as they pervade our daily lives is prompting a rethink of enterprise architectures. In the finance world, too, concepts like Digital Banking and Mobile Payments have been around for some time. But what does rethinking enterprise architectures for financial institutions mean?

13.05.2014 / London


The Public Sector Show 2014

Glue Reply will take part in The Public Sector Show 2014, the only event of its kind dedicated to showcasing how to improve service delivery, efficiency and value for money in the public sector, which will be held in London on 13 May 2014. This event is the best opportunity this year to discover and explore public sector innovation and best practice initiatives across key areas including, among others, ICT & Digital.

25.02.2014 - 26.02.2014


Integrated EA Conference 2014

Glue Reply will participate in Integrated EA Conference 2014, which will take place on 25 - 26th February at One Great George Street, London.
Now in its 7th year, Integrated EA is a conference on enterprise architecture in government, defence and the industries that support them. It is aimed at enterprise architects, systems engineers, CTOs and CIOs who want discuss ideas and stay up to date with progress on EA issues.



Public Cloud Solutions with Amazon Web Services

Storm Reply, in collaboration with Amazon Web Services, organised the event Public Cloud Solutions with Amazon Web Services. The event was held on 20 November 2012 in Milan. Storm Reply together with Amazon Web Services shared the experience and expertise they have developed in the application of the Cloud Computing paradigm.

06.03.2012 - 07.03.2012


Integrated EA Conference 2012

Glue Reply joined the Integrated EA Conference, on 1 and 2 March 2012 at One Great George Street in London.

The event was aimed at professional enterprise architects, systems engineers, CTOs and CIOs who seek to “discuss ideas, challenges and stay up to date with progress on EA issues”.

Best Practice

Can you see?

Glue Reply is a business consultancy that strives to help its clients achieve their future potential by developing solutions that often for the first time align IT capability with business goals. Many companies have no blueprint for the future, make decisions using inaccurate data and are constrained by their IT capability. We provide our clients with a clearly defined roadmap, one accurate view of reality and an agile, self sufficient organisation. Glue Reply works with organisations as diverse as Marks and Spencer, UK MOD and AXA UK.

Best Practice

Data, Information and Business Intelligence

Glue Reply’s consulting practice covers all aspects of data, information and business intelligence architecture, organisation, governance and execution. The company’s consultants have completed numerous engagements in the retail, defence and telecoms sectors. Glue Reply understand how data issues impact on other domains within your organisation and will help you to identify these and resolve them, with practical help.

Architecture for retail

Case Study

Debenhams: Service infrastructure implementation

Glue Reply provided Debenhams with a future state architecture and technology infrastructure which has enabled them to incrementally grow the SOA technology capability using the Oracle Fusion platform. Glue Reply augmented the “out of the box” Fusion technology with its exception and audit management framework built upon both Oracle Service Bus and Oracle database.

Debenhams Service infrastructure implementation 0


Case Study

AXA UK: SOA Approach & Roadmap

Glue Reply was engaged by AXA UK to support the definition of a SOA approach and roadmap. AXA UK wished to move to a SOA model in an incremental, iterative manner and therefore required from Glue Reply an incremental phased approach as they progressed towards SOA.
Glue Reply were engaged in the early stage of the project to provide an assessment of SOA maturity and a roadmap for achieving the required maturity.

AXA UK SOA Approach & Roadmap 0

18.05.2011 - 21.05.2011


IT Director's Forum 2011

Glue Reply joined the IT Director’s Forum 2011, the exclusive event taking place on board the luxury P&O Cruises liner, MV Aurora for 2 days and 3 nights sailing from Southampton to the Channel Islands from 18 to 21 May 2011.
The theme of this year edition was “Smart Working”, focusing on key business and strategy issues. The conferences highlighted the important aspects of the IT director’s role in a series of debates and featured round tables.

Best Practice

Event Driven Business Architecture

So, if we accept that events happen; events drive business; and decisions drive value, how can we ensure that we respond to events in the most effective way to derive maximum value for the business?

The way companies respond to events is crucial – and it has a price tag.

Best Practice

Enterprise Security

Improving or maintaining the enterprise security posture is a continuous process, that must be based on a robust, enterprise-level security architecture.

Reply has a wealth of experience in all of the fields needed to help you to move to a mature enterprise security posture and to operate your security more effectively.

Case Study

Cable & Wireless. Single product provisioning platform.

Cable & Wireless provides enterprise and carrier solutions to the largest users of telecoms services across the UK, US, continental Europe and Asia, and wholesale broadband services in the UK.

Glue Reply was engaged to support the architecture and design of a single provisioning IT platform.

Best Practice

Solution Design & Technology Delivery

Glue Reply’s Solution Design and Technology Delivery consulting practice can help the customers to maximise the value derived from their IT spend. Glue Reply consultants can help them to realise the enterprise class IT systems that enable high business performance.

Best Practice

IT Excellence

A competency centre or centre of excellence is a highly effective way of implementing and sustaining specialist capabilities where a consistent, expert and value added service is required across enterprise boundaries.
Glue Reply has worked with organisations which want to introduce the concept as a means of helping them to manage the IT function more effectively, as well as with companies which have tried to ‘go it alone’ in setting up this capability, but have failed. Glue Reply consultants deliver benefit in both scenarios.

Best Practice

Enterprise Architecture

The operating environments of businesses in all industries have always been in a state of evolution. Today, however, the pace of that change is increasing to meet the needs of the modern business world. Ensuring that IT is proactively responding to business change, whilst also driving technical innovation, is a challenge that faces every CIO and is one that Enterprise Architecture (EA) addresses.

Best Practice

Mobile Computing Architecture

Glue Reply is always striving to bring the future to life for the clients. The Enterprise Architecture practice specialises in providing clients with a clear blueprint which maps out the future of their enterprise computing and aligns the goals of their business with the capabilities of IT systems and people.
Glue Reply has created a consulting practice to help UK clients investigate the potential of mobile computing as a means of improving their business and extending their reach!

01.03.2011 - 02.03.2011


Integrated EA Conference 2011

Glue Reply attended the Integrated EA Conference, on 1 and 2 March 2011 at One Great George Street in London.


News & Communication

How the role of the project manager has changed

Service Oriented Architecture (SOA) promises to unlock the power of legacy systems and lessen the dependency on high-end enterprise applications. With the continuous integration of SOA, understanding discrete business functionality and then applying creative technical solutions that support it is imperative.

27.09.2010 - 31.12.2010


Integrated EA Conference 2010

Integrated EA is a two-day enterprise architecture conference primarily focussed on government and defence but that also draws experiences from other industries.

25.02.2010 - 25.02.2010


Mod Defence Suppliers Service Annual Conference and Exhibition

Glue Reply were pleased to be exhibiting at this year’s Conference and Exhibition in Bristol, 25 February 2010. As the UK’s leading client side Architecture and Technology Consultancy, Glue Reply were committed to your transformation through the delivery of excellence and best practice. We brought to the event our experience of consulting for the MoD across the following areas:

Case Study

Multichannel solutions for Findomestic: BPM and SOA

Blue Reply introduced a thorough evolution of the existing information systems within Findomestic, by developing a multi-channel architectural solution, based on the SOA model, which gives the business process a central role.

Case Study

The Infobus project

A leading Italian mobile telephony operator entrusted Sytel Reply with the task of planning and developing an EAI solution able to integrate some best-of-breed technologies and constitute the IT application integration infrastructure.

Best Practice

Service Oriented Architecture (SOA) - Reply's skills in multi-channel architectures

Thanks to its experience in the planning of multi-channel architectures, Reply supports clients in the development of a customized solution, extracting the functions that need to be delivered, on the basis of the client’s specific requirements and business strategies.

29.09.2009 - 30.09.2009


Retail IT Summit

Glue Reply participated at the event as Key Partners. The Retail IT Summit took place in London on 29 and 30 September 2009.

14.09.2009 - 15.09.2009


Gartner EA Summit

Glue Reply took part to the 2009 Gartner EA Summit in London on 14th and 15th September 2009.

08.06.2009 - 10.06.2009


EAC Enterprise Architecture Conference Europe 2009

Glue Reply was present at the EAC Enterprise Architecture Conference Europe 2009 and there to meet and discuss EA consultancy services from 8 to 10 June 2009 in London.


Business & Operation Support Service for Telco Market

Reply enjoys a true leadership in IT services for Telco & Media players.

Case Study

Amadori downstream traceability for frozen package food

This project implements a different approach by adopting the Oracle BPM methodology used in developing the Oracle AIA (Application Integration Architecture) framework to analyse its real advantages and disadvantages, starting from the basic principles of BPM and reviewing it in a more business oriented way.



SOA Executive Round Table

Glue Reply held an exclusive private dining event for senior level executives, on the evening of 20th May 2009.


Reply AIA Lab in Milan

On July 2008 Reply organized an AIA Lab, a technology laboratory dedicated to Oracle Applications Integration Architecture.

Best Practice

SOA: Service Oriented Architecture with standardized interfaces

A SOA in four words: agility, reuse, interoperability, decoupling.

Best Practice

The extension of SOA paradigms

A SOA Web 2.0 based project is not only a technology issue, but also a matter of approach and methodology. Reply is able of supporting customer through all the SOA lifecycle.

Case Study

SOA in Support of Business: S.E.M. Sistema Editoriale Multimediale (Multimedia Editorial System)

The main aim of the project developed by Technology Reply was to replace the previous Editorial Sistems of Seat Pagine Gialle, used to produce advertising on paper-based media, onLine and onVoice, with a new integrated editorial system that would maximize efficiency by sharing and fully reusing editorial contents and that would be capable of guaranteeing further developments in terms of effective support for new business scenarios.

Case Study

SOA in Support of Business: S.E.M. Sistema Editoriale Multimediale (Multimedia Editorial System)

The approach of service-oriented architectures that enable the deployment of flexible and fast solutions and the use of basic services as ?business process components?, was the key foundation in developing Seat PagineGialle Sistema Editoriale Multimediale.

Best Practice

SOA’s risks

This is a non-comprehensive list of elements that, according to Reply’s experience, acquired over the years supporting its customers during this type of projects, must be given particular attention.

Best Practice

SOA: deliverables management model

The Blue Reply working model provides an approach based on the core components of a Service Oriented Architecture (SOA): processes, functions and services.

Case Study

Business-Support Information Systems: the Better platform

Lottomatica Italia is one of the major lottery operators worldwide and is the leader in the gaming sector.With the Better project, Lottomatica intends becoming the major player in the betting market in the near future. Through the Oracle Business Intelligence Suite Enterprise Edition, Reply has created a Business Intelligence and Datawarehouse system fed through an Enterprise Service Bus.

Case Study

Carabinieri Department Cultural Heritage Supervision: the Leonardo Project

To meet the complex needs of the Carabinieri Department Cultural Heritage Supervision, Technology Reply proposed a solution with a logical and software architecture based on a new computer system called "Leonardo", which introduces new emerging technologies to allow real-time interaction with the database through cutting-edge equipment.

Best Practice

SOA in the Telco sector

Sytel Reply is able to provide a complete offer, which is the result of its in-depth knowledge of products, technologies, standards and experiences acquired in the Telco sector.

Best Practice

Smart Client. Versatile solution to increase the productivity of Public Administration

The smart client architecture typically implements a service oriented architecture: the smart client consumes the functionalities of the business layer exposed as a service. The architecture proposed by Cluster Reply in the implementation of the new solution is based on smart clients using Microsoft technology.

Case Study

Business-Support Information Systems: the “Better” platform

Through the Oracle Business Intelligence Suite Enterprise Edition, Reply has created a Business Intelligence and Datawarehouse system fed through an Enterprise Service Bus that allows the betting operator to acquire in “near real time” basic data from the betting platform and to analyze the trend of certain indicators on various analysis dimensions.