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In order to boost the efficiency of its reactive private customer support, SWM Kundenservice GmbH contacted Power Reply and realized a project involving a CTI solution together with the Reply specialist for the energy and utilities sector.
The who-is-who of the energy industry meets in Essen at the E-world from 11 to 13 February 2020 to exchange information about the latest market developments. Power Reply is looking forward to your visit at the SAP joint booth in hall 3 / booth 3-322.
New business models, digital transformation, customer experience in the energy sector - with these topics Power Reply awaits you at the SAP-Forum für die Versorgungswirtschaft in Wiesbaden on 13 and 14 November 2019.
The Internet of Things represents an essential building block for the energy & utility sector transformation.
Sense Reply is the Reply Group specialist in IoT end-to-end solutions enabling new energy services, business process and business model transformation in any section of the energy & utility value chain.
Digitization offers countless opportunities for companies to optimize their processes. Successful energy suppliers define themselves as service providers and energy consultants for their customers. The Customer Experience Bootcamp for energy suppliers shows how this can be achieved.
Discuss new business models, innovations in the energy sector, customer experience and energy sales 2030 with
Power Reply at EVU Prozess & IT Tage from 6 to 8 May 2019 in Berlin.
Sense Reply, the Reply Group specialist in IoT, end-to-end solutions for Energy&Utilities, Telecommunications and Smart Cities, participates in the Industry Strategy Symposium. The event is held from 31 March to 2 April at the Hotel Gallia in Milan.
Wind turbines pose great challenges for the maintenance and repair services: Service calls, planned or ad-hoc, are extremely cost and time consuming. Using on-demand Spark Clusters, Data Reply has developed an intelligent monitoring system for a large energy supplier for site operators.
Get mobile control of your field service: with SAP FSM and Power Reply support, you can link all aspects of the field service value chain with an eye on today's customer requirements.
Power Reply is co-exhibitor at
E-world 2019. Meet the utilities specialists of the Reply Group from 5 to 7 February in Hall 3 at
SAP booth 3-322. Learn more about billing software, big data and cloud solutions for the energy industry.
Power Reply, the Reply Group company specialising in the energy and utilities sector, will demonstrate at the exhibition stand and in its presentation how innovative solutions and services can increase the process efficiency of companies in the energy sector and optimise IT investments.
Power Reply is taking part in the
E-world energy & water 2018, the leading international event for the utilities industry. The fair takes place at
Messe Essen from
06-08 February 2018 and will focus on innovative solutions for supplying energy in future: from production and transport to storage , trading, efficiency and green technologies. Visit Power Reply's stand in
Hall 3, Stand 3-322 (SAP Partner booth).
The collaboration between Edison Energia and Blue Reply has led to the development of a Web portal for sales and after sales services. The portal integrates the customer's proprietary systems, both among themselves and with the rest of the e-commerce, customer relations and home automation realms, as well as enabling end users to be more autonomous in managing and providing consulting services relating to their product range.
Reply takes part in the event "Utility Day 2017", an important meeting for the Energy and Utilities sector that will be held in Milan on 20th September.
Power Reply is represented as a sponsor on the
SAP Info Day for the Utilities Industry in Switzerland's
Umweltarena Spreitenbach on
29 Juni, 2017, concentrating on the trend-setting topics of the utilities industry. Digitization will contribute to radical changes in this market. New business models are required as well as strong alliances. The SAP Info Day offers an excellent overview of SAP innovations and exciting future scenarios.
Syskoplan Reply has developed a new customer care service using the Chatbot technologies for a leading multi-utility company. The chatbot represents a new communication channel, addressing users’ need for reliable and immediate answers made available thanks to the use of Artificial Intelligence.
Power Reply will take part in the E-world energy & water, the leading international event for the utilities industry, from 8-9 February 2017. It will focus on innovative solutions for supplying energy in future.
Power Reply is partner of the 13th IS-U annual forum about processes and IT for energy supply companies and public utilities taking place in Berlin, 25-28 April 2016.
Power Reply participates in
E-world energy & water, the international congress and trade fair for the energy and utilities industry, taking place from
16 – 18 February 2016 in Essen.
Power Reply participates in the
SAP Forum for the Utility Industry 2015 taking place in
12th November 2015.
British Gas needed their managers behind their new business strategy. So Avvio Reply developed a leadership event that brought their key communicators on board before rolling out a UK-wide roadshow to the rest of their frontline employees.
Power Reply participates as exhibitor in the SAP Info-Day for suppliers 2015 in Aarau, Switzerland. The main focus topic of this event will be “the free market 2018 – are you ready for this?”.
Power Reply joins
E-world energy & water 2015, which will take place from
10 to 12 February 2015 in
Essen. With a high response from visitors and exhibitors, E-world has established itself as a meeting place for decision-makers from the energy industry and will be held for the 15th time this year.
Power Reply will attend this year’s
SAP-Forum for the Utility Industry, which will be held on
4-5 November 2014 in the Congress Center Messe