Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
ACE enlists Adobe Experience Manager Assets and Comwrap Reply as technology partners to unify workflows and create a central pool of images and graphics to ensure a consistent visual language. The implementation of a new solution ecosystem of this size is aided by the flexible scalability of the solutions used as well as cloud-native architecture and AI-supported automation functions.
HYPER-PERSONALIZED EXPERIENCESFOR FUTURE MOBILITYDigital Charging Solutions as key global driver of the transition to electric mobility relies on
Syskoplan Reply. DCS chose Syskoplan Reply as their trusted partner for the implementation of
SAP Sales Cloud as well as the SAP marketing solution Emarsys as backbone of this optimization process.
AWS Connected Mobility solution (CMS) is a platform that provides a framework for Original Equipment Manufacturers (OEMs) to reduce the time-to-market of a connected vehicle solution capable of gathering several types of data from a fleet of vehicles.
The CMS is an accelerator that provides the main building blocks customisable for each specific customer in order to deliver a connected vehicle platform.
The Cloud-Enabled Battery Solution (CEBS) from Concept Reply uses the IoT for greater sustainability in electromobility. The solution reads battery systems data from all manufacturers in the cloud in real-time, enabling control, optimization, and data-based applications.
Concept Reply has developed an IoT platform and a mobile vjumi app for
Select AG, for the analysis of vehicle condition, predictive maintenance and
direct communication between the workshop, the workshop customer and the vehicle.
The triumph of social media and the trends towards personalised customer communication are increasing the demand for image and film content almost immeasurably. For the customer Opel, Reply has developed an innovative solution to create content from a uniform data model for various communication channels.
Reply announced today that it has developed an end-to-end solution architecture for autonomous mobile robots (AMR) on Microsoft Azure that enables new business applications across industries, reduces upfront costs and allows for the rapid implementation of customer-specific robotics use cases.
Business Reply has recently implemented a modern ERP cloud solution by integrating it with new IoT-based applications, obtaining maximum efficiency and helping redefine the concept of maintenance in the automotive realm.
Services for fleet managers that
facilitate vehicle maintenance, repair and management – this is a key focus area for
MAN Truck & Bus. For flexible, cost-efficient analyses,
Data Reply migrated the B2B vehicle manufacturer's on-premises data lake to the AWS Cloud.
A generation of digital progress has disrupted the mobility sector's control of customer interaction. What’s trending in the automotive e-commerce market? Now is the chance to set new standards for mobility.
Autonomous vehicles such as cars, drones, robots and many more are becoming increasingly popular. The
Reply Autonomous Days 2021 take a deep dive into different fields and implementation possibilites of such autonomous systems.
Digital services and solutions for trucks, vans and buses, regardless of the respective vehicle brand – this is what RIO, the digital brand of Traton Group, offers for the entire transport and logistics ecosystem. In cooperation,
Comsysto Reply and the company have developed an interface for the central cloud platform that adapts to individual privacy requirements.
In vehicle systems of the future, it will no longer be sufficient to concentrate on the hardware; instead, the backend must be considered as part of the overall eco-system: join this series of Autonomous Reply sessions to discover approaches which include scalability, modularity, safety and security aspects in autonomous vehicle design.
GKN is developing a digital twin system equipped with interfaces capable of monitoring all stages of the manufacturing process. This innovation, which has the potential to radically change the design, production, sale and maintenance of complex products in different industries, is made possible by edge computing.
Product-related services – this is what
CLAAS, the European market leader for combine harvesters, offers customers. To ensure that various services work together smoothly, together with
Cluster Reply the agricultural machinery manufacturer developed an IoT communication platform based on Microsoft Azure.
In a global enterprise like
BMW, translating text is an often necessary, but time consuming and tedious task. Cutting down translation times aids the business in working faster and more efficiently.
Reply achieved this for their client providing a low-cost shared service based on AWS for the entire enterprise using
BMW’s state-of-the-art neural machine translation models with specific adaption to the automotive domain.
Enable car features without manual intervention - in today's dynamic IT and automotive industry, process automation is the key to reducing costs during this process. Concept Reply makes this possible with a smarter car sharing module.
The challenge faced by the
FCA Group with the Dealer Digital Programme is that of transforming the relationship between the dealer and the end user, utilising digital channels as a lead generation tool.
Measuring campaigns performance across all Google channels for the FCA Group dealer network.
Thanks to a strong collaboration and partnership between FCA, Reply and Google, we built a process with a centralized, scalable structure for over 1.500 dealers in EMEA.
By migrating the website of a client from the automotive sector to Heroku, a scalable cloud application platform, Arlanis Reply enabled the users of the sales platform a smooth start into their customer journey.
A company within the automotive industry was looking for a single platform for marketing activities across different brands and markets that would also be compatible with the existing Salesforce Sales Cloud software - this is where Salesforce Marketing Cloud and Arlanis Reply stepped in.
Many companies are already experimenting with prototype devices and simulated 5G scenarios. Together with a customer from the automotive industry, Infinity Reply and Spark Reply have tested the technical limits of 5G, especially for the use of AR and VR in pre-sales scenarios for passenger vehicles.
Meet Reply on 17 and 18 July 2019 at the 13th Daimler EDM CAE Forum in Stuttgart. Learn more about "From digital experience design to connected car" and "Driving change effectively - Smart linking of products and services" at booth G4.1 and G4.2.
Visit the Microsoft Innovation Summit for Automotive 2019 to learn how Artificial Intelligence will impact the automotive industry and how Microsoft technologies - especially Microsoft AI - are helping your business succeed. Microsoft and Cluster Reply would like to invite you to this exclusive event on 5 June 2019 at Microsoft Germany in Munich.
Reply’s AWS DeepRacer, an autonomous driving competition open to experts and beginners of Machine Learning. Register now and discover the amazing prizes.
Concept Reply is part of the German Federal Ministry of Education and Reserach (BMBF) project 'Industrialisation and Digitisation of Additive Manufacturing (AM) for Automotive Series Processes' (IDAM) which is coordinated by BMW Group.
Concept Reply is part of the project “Industrialization and Digitization of Additive Manufacturing (AM) for Automotive Series Processes,” or IDAM for short.
Concept Reply is part of the newly launched
IDAM project, a research project with the aim of transferring metal Additive Manufacturing technology into a highly automated process, specifically designed for the automotive industry.
Arlanis Reply helped a carsharing company implement a multi cloud solution on an all-in-one Salesforce platform to increase efficiency for service agents.
When a customer interacts with an organization, it is valuable for the organization to gain a wide range of information available in order to give the customer a personalized experience. Recently, this became the focus for a German multinational producer of automobiles and motorcycles.
Cluster Reply has exploited the innovative characteristics of connected devices to create a solution for enhancing customer experience in the automotive sector. The solution is based on the integration of the Sitecore Experience platform with Microsoft Azure Cloud services.
Data Reply is supporting CNH Industrial in a project aimed at collecting and analyzing telematics data coming from industrial vehicles, enabling the company to anticipate customers’ needs and offer customized after-sales services.
The nerve-wracking search for a parking space has come to an end thanks to Advanced Analytics and Data Science.
Comsysto Reply has developed a service for parking space detection with sensor data.
Reply is sponsor of the
Automotive Trend Forum in
10-11 May 2017 and will be represented there by
Data Reply and
Syskoplan Reply. About 400 international experts from academia and industry will visit this conference, which deals with current trends in automobile sales and marketing.
Reply supports customers in the automotive industry by implementing ChatBot applications for Car Configurators, After Sales Services
and Customer Interaction Center Support.
Cluster Reply supports automotive companies in enhancing the customer service experience by the development of chatbot solutions that are connected with CRM and CIC systems and can seamlessly interact with call center agents. Automotive companies benefit from chatbots as cost-effective way to reduce call center times, increase customer satisfaction and create upselling potential.
Reply will participate in the
17th International CAR Symposium on
1 February 2017. The 1,200 top managers and decision-makers attending the symposium have made it a top-tier meeting place in the automotive industry.
Reply participates in the ConCarExpo taking place in Düsseldorf, 29-30 June 2016. The ConCarExpo is the first international trade fair on Connected Car and Mobility.
In a more than ever connected world, the automotive industry is following the fast pace of the new technology. Cars are smarter but also more subject to cybercrime / cyber vandalism with a possible impact on the physical security of people. Spike Reply can help you.
Reply consolidates its relationship with the FCA Group, securing a technological, strategic and creative partnership with Alfa Romeo EMEA (Europe, Middle East and Africa), and confirms its position in the Digital Experience global market with the creation of an International Team, coordinated by Associate Partner Niccolò Magnani and Reply Creative Director Francesco Milanesio.
Cluster Reply and Riverland Reply attend the 16th International CAR Symposium in Bochum, taking place on 11th February 2016.
When we hear about "Connected Cars," it’s almost impossible not to imagine self-driving cars in our mind's eye; Connected Cars: an example of reality imitating science fiction. But while many are celebrating the technological progress being made in this area, others have serious criticisms and concerns about safety and security.
Reply takes part in the fiftheen edition of Auto CRM & Marketing Excellence which takes place in Rome from 10th to 11th November 2015.
An innovative application has been combined with a sustainable paper design that, in a few simple steps, becomes a pair of 3D glasses. This is the immersive brand experience created by Bitmama and Forge Reply in cooperation with Magneti Marelli.
Reply will be present as an exhibitor at the
Car Symposium 2015. The international automotive congress, which has established itself as a high-calibre meeting place for the automotive industry, will take place on 4 February 2015 in Bochum’s RuhrCongress centre.
For the Parts & Service division at CNH Industrial, Reply has created P&S Channel, an internal-communications initiative developed with the contribution of two Reply mainstays, in TamTamy™ and Discovery Reply Multimedia™, supplied in Software-as-a-Service (SaaS) guise.
FIAT selects Click Reply™ for inbound logistics management of production.
Michelin’s UK MD needed to bring the three-year strategy to life in such a way that his people could be inspired to work together. Reply delivered a four-phased approach as a solution, combining behavioural analysis techniques with organisation strategy intervention and a tried and tested communication approach to storytelling using ‘The Big Picture’.
Piaggio & C. S.p.A. implemented the SAP ERP platform for the management of the main business processes. The solution identified by the Piaggio Group together with
Syskoplan Reply is the SAP SRM platform.
Big Data presents a huge opportunity for automotive companies to meet the demands of their more challenging and educated customers. Major firms have recognised the importance of data along the entire value chain.
Thanks to analytical CRM by SAP®, Audi knows exactly what its customers are interested in, and is hence able to offer customers support in a more holistic manner. The aim of customer relationship management is to ensure that each and every customer contact with Audi is a positive experience. With first rate support by Reply, the project was implemented successfully and efficiently.
Reply supports IVECO Defence Vehicles (IVECO DV), market leading manufacturer of defence and civil protection vehicles (trucks, armoured vehicles, protected and multipurpose vehicles), with its logistics management. A SideUp Reply™ solution has been introduced for the management of the military replacement parts warehouse in Bolzano, replacing the custom system previously used.
With the signing of the Memorandum of Intent with the Ministry of Public Administration, FIAT now offers its employees the opportunity to use services offered by the Piemonte Region and the City of Turin through the company’s own network, with the solution “Reti Amiche on the Job” (“Worker-Friendly Networks on the Job”), developed in collaboration with Cluster Reply.
Volkswagen Financial Services pursues a consistent CRM strategy in customer care.
Processes and company organisation structure have been organised according to
customer groups and aligned to customer requirements. This customer-oriented
IT architecture requirement was met with the implementation of SAP CRM for a
standard customer care and SAP NetWeaver™ as a systems integration platform. Reply designed and implemented major parts of the overall architecture.
The App that rewards those who watch TV. The App 'Lancia InteracTV' combines the 'Digital Product Placement' with the interactive features offered by new technologies revolutionizing in one fell swoop both the concept of television viewing that the receipt of the message.
Powered by a modern restyling and fresh infotainment content, Alfa Romeo MiTo is back with a new and compelling campaign and a new slogan: ‘VIVI ROCK’ (cf. live like a rock star). Bitmama, the digital communication company set up as a joint venture between Armando Testa group and Reply group, has conceived an innovative communication venture to support the ATL effort. It is among the first on the digital scene to unite the most popular social network, Facebook, and the music player of the moment, Spotify.
PMS (Product Manufacturing System), a system that can be classified into the MES (Manufacturing Execution System) area, allows supervision, control and Management of manufacturing activities and field systems.
Activity Tracking is the application designed by Fiat Group Automobiles (FGA) and developed by Cluster Reply in order to manage events tracking mostly concerning requests for evolutive, corrective and support activities between the IT departments and the Client and/or the Help Desk teams managed by third parties.
Cluster Reply attends the Manufacturing Innovation Summit in Stuttgart on February 26, 2014. The Manufacturing Innovation Summit 2014 focuses on the interaction of customers of the high-tech, automobile and manufacturing industry.
Cluster Reply and Syskoplan Reply took part in the CRM Expo 2013, the leading Trade Fair for Customer Relationship Management, that was held in Stuttgart from 24 to 26 September 2013.
Reply Deutschland joined the 13th International CAR-Symposium which took place from 29 to 30 January 2013 in Bochum. The CAR - Center Automotive Research’s 13th international symposium has already been acknowledged as a high-ranking branch meeting in the automotive industry.
A site that speaks 16 languages at the same time and is accessible by all portable devices on the market? A portal that is global and also hyper-local? Today it exists. Its name is Lancia Mobile, and it confirms the desire for innovation that permeates every move of the Turinese brand. Bitmama has created the first corporate portal specially designed for the fruition on mobile devices, and not a simple “make-up” of the desktop version. The Lancia Mobile project is supported by the GAIA Reply™ platform.
“Non Monotonous vs. Monotonous”. It’s the leit motiv of the communication strategy that Bitmama has created for the presentation of Lancia Ypsilon Black&Red.
Sometimes they come back. And that’s good. Lancia New Thema and Lancia New Voyager have fixed an appointment in their websites to present their new soul, a synthesis of the best of two industrial cultures: elegance and strength, ecology and power, style and functionality.
Lancia and Chrysler are online together. A site created by Bitmama to tell of the merger of two big companies and their industrial project.
Blue&Me™ is online with
www.blueandme.net, a multibrand portal (Fiat, Alfa and Lancia) created by
Bitmama presents the new Lancia institutional website, for a virtual experience full of innovations. The new Lancia engine designed for the web is born, a real search engine in Google style.
The graphic SAP complementary system iFMS optimizes the processing of SAP-based business processes in infrastructure, technical and commercial facility management and expands SAP’s range of functions through supplementary iFMS software modules. To make getting started with CAD integration as easy as possible for you, we are offering you an “iFMS starter kit for SAP RE-FX“. This starter kit lets you optimise the data management quality and the visualisation of the architectural view by means of a CAD/SAP system integration. Also benefit from cost savings!
The graphical SAP complementary system iFMS optimises the processing of SAP-based business processes in infrastructure, technical and commercial facility management and expands SAP’s range of functions through supplementary iFMS software modules. To facilitate the introduction to infrastructural facility management, we offer an iFMS Starter Kit for SAP PM/CS. The Starter Kit allows you to optimise the quality of your area and occupation management and achieve cost advantages.
iFMS is a graphical complementary system for SAP RE-FX and SAP PM/CS. iFMS optimizes the execution of SAP-based business processes in infrastructural, technical and commercial Facility Management and expands the range of functions of SAP through complementary iFMS software modules. Together, iFMS and SAP form a holistic CAFM with a high level of system integration. The key management module supports companies in managing locking systems as well as the issue and return of keys to employees, students and third parties.
iFMS is a graphical complementary system for SAP RE-FX and SAP PM/CS. iFMS optimizes the execution of SAP-based business processes in infrastructural, technical and commercial Facility Management and expands the range of functions of SAP through complementary iFMS software modules. Together, iFMS and SAP form a holistic CAFM with a high level of system integration. The cleaning management module supports companies in tendering, realisation and auditing cleaning services.
The graphic SAP complementary system iFMS optimises the processing of SAP-based business processes in infrastructure, technical and commercial facility management and expands SAP’s range of functions through supplementary iFMS software modules. The ’graphical variant planning’ module allows you to plan and execute area and occupancy optimisation, as well as workplace equipment and transfers.