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Architecture

INCHCAPE

Case Study

ENHANCING CUSTOMER EXPERIENCE FOR INCHCAPE

Glue Reply helps Inchcape enhance customer experience and deliver to the diverse market demands through centralized data integration using the relevant digital technologies.

03.02.2020 - 07.02.2020 / Munich

Event

Data Reply at OOP 2020

Visit Data Reply as co-exhibitor at the Confluent booth in the Confluent Streaming Area from 3 to 7 February 2020 at OOP - Software meets business: the conference for software architecture.

Cornwall Council

Case Study

GLUE REPLY HELPS CORNWALL COUNCIL TO DELIVER ARCHITECTURE-DRIVEN OUTCOMES

Cornwall Council was looking to transform their IT capability after years of underutilisation. Glue Reply has helped drive this transformation, envisioning and architecting the creation of a modern, digitally-enabled organisation with technology at its heart.

Microservices

Best Practice

Developing Applications using Microservices and Microsoft Azure Service Fabric

Microservices based architectures allow for increased scalability and agility when developing and maintaining Customer focused services. Solidsoft Reply employs Microsoft Azure Service Fabric, a distributed systems platform to package, deploy, and manage scalable and reliable Microservices and containers while supporting native cloud development.

Integration

Best Practice

New integration capability

In order to deliver integration successfully and systematically, the discipline of integration needs to be managed as a capability. Glue Reply has been helping organisations establish and improve their integration capability.

Integration

Best Practice

Integration Modernisation

The integration industry is very mature having seen relatively little technological change in the last 20 years. Cloud has brought change in terms of where data is located, how we connect to it and how vendors offer up technology. This paper looks at many of the recurring themes and challenges that organisations encounter in the modernisation of their integration environment and why a change agenda is important.

Microservices

Best Practice

Microservices for Application Supplementation

Major organizations rely heavily on commercial off-the-shelf (COTS) or packaged applications, which come with pre-configured tested functionality as these are built on leading industry best practices. This paper describes the problem and illustrates an example reference architecture that allows for COTS to stay vanilla.

IT Transformation

Best Practice

Dealing with Mass Automation

Automation is intrinsically linked with IT technology, yet in terms of readiness for automation IT organisations find themselves often completely unprepared. The introduction of automation places some important requirements on the IT architecture of an organisation and those that have a clear response to this are the ones who can realise the vision of automation quickly and less painfully.

Integration

Best Practice

The Changing face of Integration: Cloud, digital and APIs

New technological paradigms such as Cloud, Digital and Big Data present businesses with new opportunities for improved customer centricity and an opportunity to engage in a more real-time manner with customers. Glue Reply supports companies in adapting integration strategies and IT architectures to the changing technological conditions and emerging paradigms such as APIs, Microservices and automation.

Agile Incubator

Best Practice

Be more Agile, be more innovative

To shorten their time-to-market, companies need to be faster. In order to compete, they also have to become more innovative. Agile methods hold the key to success in both cases. It is then necessary to translate the agile approach into one's own actions, and at the same time to make cultural change to „more agile“ as well.

Be more Agile, be more innovative 0

Fideuram Investimenti

Case Study

Technology Reply and Fideuram Investimenti: a long collaboration

In addition to the excellent technological support provided within the scope of project and architecture development​, the experience gained by Technology Reply in recent years has also allowed the company to offer a functional support service covering Fideuram Investimenti’s main areas of application, thereby minimising the delivery times associated with the development of new financial products.

Agile

Best Practice

Agile delivery: views and recipes for success

The IT organizations have now the big opportunity of using the new technologies for providing the Business with innovative tools combining at the same time Design with User Experience and Creativity. The implementation of concepts such as Agile together with an appropriate design approach can be a valuable enabler for new opportunities if it extends not only to the pure software development.

Virtual Customer Premises Equipment

Best Practice

VIRTUAL CUSTOMER PREMISES EQUIPMENT: A TECHNOLOGY PARADIGM THAT PROMISES TO CHANGE THE NETWORKING INDUSTRY

SDN and NFV are set to change the networking industry and, as part of that change, virtual Customer Premises Equipment (CPE)​ is an upcoming technology paradigm that promises to be beneficial for both customers and service providers.

Dynamic Service Chaining

Best Practice

INTRODUCE DYNAMIC SERVICE CHAINING BY USING SDN & NFV TECHNOLOGIES

The difficulties faced when implementing network services continue to present a challenge to organisations, both from an organisational perspective, as well as from a technical perspective. This document provides direction on how organisations can deal with the challenge of introducing service chaining and deploying critical network services by using the emerging technologies of Software Defined Networking (SDN) and Network Functions Virtualisation (NFV).​

Cloud for Telco

Best Practice

Remove limitations to the Mobile Telco architecture: Telco-over-Cloud

​Technologies such as Software-Defined Networking (SDN) and Network Function Virtualisation (NFV) are sparking numerous innovations in the networking landscape. One of them being Telco-over-Cloud, which can be directly applied to the Mobile Telco architecture to remove its current limitations, making it more cost-effective, flexible, powerful and easily scalable for the future.​​

Software Defined Security

Best Practice

Advanced security mechanisms to protect assets and networks: Software-Defined Security

Organisations can now leverage the emerging technologies of Software Defined Networking (SDN) and Network Functions Virtualisation (NFV) for implementing security, as opposed to using traditional methods, and outlines some of the benefits that can be realised.​

Data centre architecture

Best Practice

From a rigid ecosystem to a logical and flexible entity: the software-defined data centre

Adoption of Technologies such as Software-Defined Networking (SDN), Network Functions Virtualisation (NFV), Software-Defined Storage (SDS) and Cloud Automation will help evolve the Data Centre into a Cloud based, dynamic, future-proof and self-sustained environment that can scale up and down to address all present and future needs.

Digital Transformation

Case Study

Helvetia Austria: more productivity through digitization

The Austrian Helvetia Versicherungen AG has extensively digitized their case processes. Whether by post, fax or e–mail - the upstream post scanning, electronic files and mailboxes enable identical processing regardless of media. The transformation was completed in a two-year project based on the Macros eWorkplace software. The special procedure followed by Helvetia for tendering and implementation is to be regarded as best practice.

Helvetia Austria more productivity through digitization 0

29.07.2015 / ScienceDirect

Article

Fixed Access Network Sharing

Fixed broadband network deployments are moving inexorably to the use of Next Generation Access (NGA) technologies and architectures. These NGA deployments involve building fiber infrastructure increasingly closer to the customer in order to increase the proportion of fiber on the customer’s access connection (Fibre-To-The-Home/Building/Door/Cabinet, ... i.e. FTTx).

IT service offering

Case Study

John Lewis Infrastructure Services achieves excellence with Reply

Retail Reply helps John Lewis Infrastructure Services understand the IT landscape and produce strategy and plans to improve the service performance of the organisation, ultimately supporting John Lewis and Waitrose’s innovation and business transformation projects.

John Lewis Infrastructure Services achieves excellence with Reply 0

Architecture

Partnership

Professionalising IT Architecture

Glue Reply is committed to the development and professionalisation of the IT industry. To that end, Glue Reply is a corporate member of the British Computer Society (BCS), the recognised Chartered Body for IT Professionals and a Gold Member of the Open Group responsible for the continual development of the industry standard architecture framework, TOGAF.

CRM for Stock Exchange

Case Study

Best Customer Service

Syskoplan Reply developed a consistent Customer Relationship Management solution for Deutsche Börse. SAP CRM standard software was refined to create a solution specially tailored to the needs of Deutsche Börse that optimally supports the business processes for the specialised areas.

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Architecture

Best Practice

Enterprise Architecture Blueprint

It’s clear that the world of technology is becoming critical to nearly all organisations, whilst it is changing at a pace never seen before. Should the CIO invest in sophisticated infrastructure when consumers are now carrying it around in their pockets, employees would prefer to use their own device and there is connectivity all around us?

Architecture Design

Best Practice

Enterprise Architecture & Solution Design

Reply enterprise architecture has been created and continually developed to create a best practice capability based planning. Reply offers a range of solution architecture, IT system design and delivery services which will help you to ensure that all new projects and programmes remain in alignment with your business, IT, and Enterprise Architecture (EA) strategy.