Business Capabilities

White Paper

Business Capabilities and Business Services Lessons Learned

Over the last 10 years a strong driver for the development of Enterprise Architecture has been to align organisations around a common set of capabilities and outcomes. This has often been driven through the use of Business Capability based planning techniques, a methodology Glue Reply has been heavily involved in since its’ inception.


White Paper

Integration patterns in Microservice architecture

Microservices are the evolution of best-practice application design principles that shape the delivery of solutions to the business in the form of services. This paper, developed by Glue Reply, details about the different challenges from an integration perspective in a microservice architecture and different options to address them.


White Paper

Evaluation of IPAAS

iPaaS platforms are gaining momentum and are recognised as one of the key enablers of digital transformation for their ability to provide for ever-changing business requirements with lower cost, productivity (quick-to-market), scalable solutions. This whitepaper provides insights into vGlue Reply’s iPaaS evaluation methodology which has evolved and been successfully applied to perform assessments for customers of various sizes and maturity.

Cloud solution

Case Study

Executing digital transformation with cloud based integration

Cluster Reply were engaged at the start of the Connect programme working in partnership with Grainger to define the programme requirements, the technical scope and to implement the integration solution in alignment with the Grainger business transformation strategy.

Executing digital transformation with cloud based integration 0

09.02.2021 / Online


Data Reply at OOP 2021

Data Reply is present at the online conference OOP - Software meets business: The Conference for Software Architecture - from 8 to 12 February 2021. Join the experts' presentation "It's not just Kafka - what else does it take to be real-time?" on 09 February from 2:00 to 3:00 p.m..


Case Study


Glue Reply helps Inchcape enhance customer experience and deliver to the diverse market demands through centralized data integration using the relevant digital technologies.

03.02.2020 - 07.02.2020 / Munich


Data Reply at OOP 2020

Visit Data Reply as co-exhibitor at the Confluent booth in the Confluent Streaming Area from 3 to 7 February 2020 at OOP - Software meets business: the conference for software architecture.

Cornwall Council

Case Study


Cornwall Council was looking to transform their IT capability after years of underutilisation. Glue Reply has helped drive this transformation, envisioning and architecting the creation of a modern, digitally-enabled organisation with technology at its heart.


Best Practice

Developing Applications using Microservices and Microsoft Azure Service Fabric

Microservices based architectures allow for increased scalability and agility when developing and maintaining Customer focused services. Solidsoft Reply employs Microsoft Azure Service Fabric, a distributed systems platform to package, deploy, and manage scalable and reliable Microservices and containers while supporting native cloud development.


Best Practice

New integration capability

In order to deliver integration successfully and systematically, the discipline of integration needs to be managed as a capability. Glue Reply has been helping organisations establish and improve their integration capability.


Best Practice

Integration Modernisation

The integration industry is very mature having seen relatively little technological change in the last 20 years. Cloud has brought change in terms of where data is located, how we connect to it and how vendors offer up technology. This paper looks at many of the recurring themes and challenges that organisations encounter in the modernisation of their integration environment and why a change agenda is important.


Best Practice

Microservices for Application Supplementation

Major organizations rely heavily on commercial off-the-shelf (COTS) or packaged applications, which come with pre-configured tested functionality as these are built on leading industry best practices. This paper describes the problem and illustrates an example reference architecture that allows for COTS to stay vanilla.

IT Transformation

Best Practice

Dealing with Mass Automation

Automation is intrinsically linked with IT technology, yet in terms of readiness for automation IT organisations find themselves often completely unprepared. The introduction of automation places some important requirements on the IT architecture of an organisation and those that have a clear response to this are the ones who can realise the vision of automation quickly and less painfully.


Best Practice

The Changing face of Integration: Cloud, digital and APIs

New technological paradigms such as Cloud, Digital and Big Data present businesses with new opportunities for improved customer centricity and an opportunity to engage in a more real-time manner with customers. Glue Reply supports companies in adapting integration strategies and IT architectures to the changing technological conditions and emerging paradigms such as APIs, Microservices and automation.

Agile Incubator

Best Practice

Be more Agile, be more innovative

To shorten their time-to-market, companies need to be faster. In order to compete, they also have to become more innovative. Agile methods hold the key to success in both cases. It is then necessary to translate the agile approach into one's own actions, and at the same time to make cultural change to „more agile“ as well.

Be more Agile, be more innovative 0

Fideuram Investimenti

Case Study

Software architecture for Fideuram investments: support for business intelligence

In addition to the excellent technological support provided within the scope of project and architecture development, the experience gained by Technology Reply in recent years has also allowed the company to offer a functional support service covering Fideuram Investimenti’s main areas of application, thereby minimising the delivery times associated with the development of new financial products.


Best Practice

Architecture software in Agile delivery: a tailored approach

The IT organizations have now the big opportunity of using the new technologies for providing the Business with innovative tools combining at the same time Design with User Experience and Creativity. The implementation of concepts such as Agile together with an appropriate design approach can be a valuable enabler for new opportunities if it extends not only to the pure software development.

Virtual Customer Premises Equipment

Best Practice


SDN and NFV are set to change the networking industry and, as part of that change, virtual Customer Premises Equipment (CPE)​ is an upcoming technology paradigm that promises to be beneficial for both customers and service providers.

Dynamic Service Chaining

Best Practice


The difficulties faced when implementing network services continue to present a challenge to organisations, both from an organisational perspective, as well as from a technical perspective. This document provides direction on how organisations can deal with the challenge of introducing service chaining and deploying critical network services by using the emerging technologies of Software Defined Networking (SDN) and Network Functions Virtualisation (NFV).​

Cloud for Telco

Best Practice

Remove limitations to the Mobile Telco architecture: Telco-over-Cloud

​Technologies such as Software-Defined Networking (SDN) and Network Function Virtualisation (NFV) are sparking numerous innovations in the networking landscape. One of them being Telco-over-Cloud, which can be directly applied to the Mobile Telco architecture to remove its current limitations, making it more cost-effective, flexible, powerful and easily scalable for the future.​​

Software Defined Security

Best Practice

Advanced security mechanisms to protect assets and networks: Software-Defined Security

Organisations can now leverage the emerging technologies of Software Defined Networking (SDN) and Network Functions Virtualisation (NFV) for implementing security, as opposed to using traditional methods, and outlines some of the benefits that can be realised.​

Data centre architecture

Best Practice

From a rigid ecosystem to a logical and flexible entity: the software-defined data centre

Adoption of Technologies such as Software-Defined Networking (SDN), Network Functions Virtualisation (NFV), Software-Defined Storage (SDS) and Cloud Automation will help evolve the Data Centre into a Cloud based, dynamic, future-proof and self-sustained environment that can scale up and down to address all present and future needs.

Digital Transformation

Case Study

Helvetia Austria: more productivity through digitization

The Austrian Helvetia Versicherungen AG has extensively digitized their case processes. Whether by post, fax or e–mail - the upstream post scanning, electronic files and mailboxes enable identical processing regardless of media. The transformation was completed in a two-year project based on the Macros eWorkplace software. The special procedure followed by Helvetia for tendering and implementation is to be regarded as best practice.

Helvetia Austria more productivity through digitization 0

29.07.2015 / ScienceDirect


Fixed Access Network Sharing

Fixed broadband network deployments are moving inexorably to the use of Next Generation Access (NGA) technologies and architectures. These NGA deployments involve building fiber infrastructure increasingly closer to the customer in order to increase the proportion of fiber on the customer’s access connection (Fibre-To-The-Home/Building/Door/Cabinet, ... i.e. FTTx).