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Ready to launch, Costa App is the new smartphone app that combines the magic of Costa Crociere’s cruises, with an unprecedented digital customer journey. The project is the result of a convergence of the creative, management and technological know-how of specialised Reply network companies and the strategic direction of the Costa Crociere digital team.
TFL were going through a period of huge change from both an infrastructure and organisational point of view and staff were being bombarded with new information all the time.
Avvio Reply worked with TFL to develop a solution to help staff understand their new roles and organisatonal structure, while also educating them about the proposition and strategy behind it.