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One of the effects of the Covid-19 pandemic has been the forced adoption of remote working for many companies, and the consequent issues related to access to documents, assets and information from different locations. For most of them this has been a 'not-planned' emergency plan from an IT point of view, resulting in an initial rush to implement the minimal conditions to enable communication and sharing document tools to assure business continuity.
The companies that take advantage of the shared sense of emergency and need for change to improve company culture and working tools will most likely get some positive benefit in the long run. On the contrary, not adopting the required steps can bring inefficiency and frustrated employees, resulting in business and talent loss.
In this scenario, it is of key importance to quickly assess the current situation to not lose the opportunity and rapidly deploy a solution to enable an efficient and effective infrastructure to access documents, assets and information from different locations.
No solution fits all needs, but Reply has identified areas within which to focus the analysis, using a human-centered design approach to lead the entire process. Reply is helping companies toreconcile employees’ needs with company-wide vision and strategy by implementing the best solution with an end-to-end approach.
Productivity and collaboration – identify easy to use cloud-based productivity tools that facilitate collaboration and document-sharing. Videoconferencing and collaboration tools are not the only examples of how the cloud can help organizations in these moments of forced distance between people. Cloud means fast and secure remote work management, control over network access and user connection to VDI, secure access to on-premises core services and systems with federated access, enhanced flexibility and scalability of mobile and remote environment and overall control of the total cost of ownership. Augmented Reality Cloud technology could help in the post-pandemic scenario as well as increase collaboration thanks to Digital Twins, on-site design reviews in AR/MR, location data to visualize a heat map in AR/MR, immersive training, augmented intelligence for object recognition and much more.
Communication – keeping employees aligned with the decision process and openly sharing information within the entire team in an efficient and reliable way is important to avoid inefficiency. Reply is helping companies in identifying the needs and the best communication tools to allow people and teams to improve communication efficiency. Conference calls, video calls, chat, e-mail not only have to be available, but more importantly have to coexist and be leveraged based on the real needs of the decision process. Last but not least, these tools have to be reliable and easy-to-access for all. Immersive telepresence can provide a much more life-like experience, with holographic meetings using 3D volumetric video streaming and collaboration tools.
Data access – data is crucial to the decision-making process. Allowing easy and distributed access to data while working remotely is a key factor in making the right business decision.
Cybersecurity – this is an area that usually is under-evaluated by remote workers. Remote working brings an increased risk of scams and cyberattacks attempting to exploit less-secure connections. For this reason, organizations should focus on setting up and protecting the entire infrastructure – security, bandwidth, access permissions and hardware. Ensuring data security does not negatively affect the daily routine is of enormous importance.
In a period of forced remote working basic IT support might be overwhelmed. Reinforcing the IT Support Team with facilitators that can help other employees (less-experienced colleagues, new-joiners, …) overcome hurdles might decrease the pressure and improve efficiency.
Cluster Reply helped the Client to create a digital workplace strategy around Windows 10 and Office365 integration; that cultivated a new approach to team collaboration and improved productivity by leveraging on easy-to-use, intuitive tools and processes.
Cluster Reply helped the Client to define a change management strategy to deploy
Microsoft Teams following very high security requirements on Windows 10 workstations and mobile devices; that cultivated a new approach to team collaboration and improved productivity by leveraging on easy-to-use, intuitive tools and processes.
As businesses recover from a worldwide pandemic, Spatial Computing technology may provide the socially distance environment needed to maintain productivity and wellness. Spatial Computing is an emerging technology that will dramatically change how we interact with computers and the world, using intelligent edge devices. Fueled by AI, those devices can spatially sense the world around us.
Due to the Corona crisis many Companies are becoming even more aware that many processes are still manual and non-digital. Efficient and remote (home) work is only possible with digitization. Now is the time to set up the organization of the future.
Macros eWorkplace is the intelligent suite for document and procedural processing without media breaks.
In order to guarantee business continuity during
COVID-19 emergency, companies started to focus on alternative ways to carry out working activities revaluating
Smart Working potentialities.
With Covid-19 wreaking havoc on business and the economy, the only ideal solution is to respect Government guidelines while continuing business as usual — from home. The problem is, how can an organisation, in particular a financial institution, give hundreds or thousands of employees secure access to the documents and applications required to work from home without disruption to service?
Online meetings are practical: they are quick to set up, do not require any special technology and do not involve any travel time. But they do have a certain bland aspect: the interactivity of a face-to-face meeting is lost.
Infinity Reply's solution: Virtual workspaces supported by immersive technologies.
The Client’s requirement is the adoption of an unified Digital Workplace platform managed centrally and with a high level of security. Discover how Cluster Reply designed a new Corporate solution.
From Intranet to Digital Workplace.
From Engagement to Employee Experience.
TamTamy X is the platform that enhances people and collaboration in everyday work.
As a response to an increase in remote working, Sky wanted their employees to have access to the best possible tools to enable them to operate as efficiently as possible. Avvio Reply were asked to develop a communication strategy to ensure a successful transition to this new way of working.
TamTamy Reply redefines the concept of a collaborative platform with the introduction of the Digital Workplace solution. The Digital Workplace is an ecosystem in whose work tools and methods are rethought in order to guarantee an experience similar to that of our personal sphere.
Go Reply has developed an adoption framework that incorporates both technology and processes. Go Reply approaches projects with the end user experience in mind. Implementations drive business benefits from collaboration and productivity and also minimise any disruption to the end user through careful change management.
Nationwide wanted to create a truly ‘digital workplace’, providing employees with the tools and technology to work wherever and whenever they chose. Avvio Reply helped Nationwide to communicate their workplace strategy to the business, ensuring employees were ready for the change.
Meably is a platform for iOS tablets composed of a series of integrated tools that make it possible to integrate and automate many of the operations involved in management and maintenance processes. For the Protocube Reply R&D Department automating Sea Marconi’s management and maintenance processes represented a major challenge: that of developing an Industry 4.0 maintenance service based on the most advanced and reliable 3D technologies currently available.
Forge Reply developed a virtual reality application to showcase the working cycle and functionalities of the ACS system. Based on the Unity 3D game engine, the application allows the visualization of a 1:1 scale reproduction of the filling system thanks to the virtual reality headset HTC Vive. First person virtual reality navigation of a pharmaceutical laboratory with simulated hand controlled work cycles.
Holobeam is paving the way for immersive telepresence. Valorem developed a new holographic telepresence technology, HoloBeam. This real-time 3D remote communication technology is leading the way for AR/VR transformed collaboration, training, customer experiences and other vital business aspects in today's modern workplace.