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In the current condition where the future looks uncertain, it is even harder to tell what "business as usual" will look like. Businesses need to confront themselves with unpredictability and complexity and to find their very own way to maintain business continuity and introduce new agile management practices.
Therefore, Business Continuity Management plays a fundamental role in the more general Risk Management activities, providing tools for the assessment of business impacts and defining strategic and operational plans for maintaining business continuity. It’s time to review your business continuity plans, focusing on flexible supply chains and being aware of increasing security threats.
The scale of this crisis is new but Reply is well equipped with skills and experience in supporting companies and organizations navigating through stormy waters, facing new challenges, mitigating risks, and ensuring continuity of operations and production.
Very often Business Impact Analysis (BIA), Business Continuity Plans (BCPs) and Crisis Management plans, although correctly defined and distributed by the responsible organizational structures, sometimes do not see actual implementation and enforcement through specific information systems, but remain documentary "organizational" procedures that leave the actors maximum freedom in the application, in terms of mode of action and tools. Plans and processes should instead be regularly tested and evaluated by the involved actors in order to be prepared to really manage a crisis.
BIA, BCPs and Crisis Management Process are amongst the processes that Reply masters with its strong ITIL competencies, consultancy and implementation skills. Reply creates solutions for BIA and Crisis Management processes automation that are integrated within the customers’ organization.
Where a crisis is faced, it is essential to have a specific Crisis Management plan that will be applied during and after the crisis itself, with the support of specific enabling technologies.
Covid-19 has highlighted the need to rethink traditional supply chain models, by accelerating digital transformation and adopting tech-led business models to deal with the needs of this “new normal” as well as prepare for future crises. The discontinuity of supply chain caused by any predictable or unpredictable event is certainly an element of very high criticality.
Where logistics and IT processes have traditionally been behind the scenes, the Covid-19 crisis has brought them to the front line; and there is a huge opportunity now for logistics and IT managers to show the robustness of their operations and IT architectures to ensure the survival of their supply chains and thus the business.
The role of logistics professionals in the next phase is far from over: now more than ever we need them to accompany us in the next delicate phases of the return to normal, or at least the new version of it, characterized by social distancing, automation of interactions, re-planning of supply and new digital behaviors.
The impacts of COVID-19 on execution processes are heavily stressing logistics operations both in terms of their ability to maintain service level to customers and to support new security/sanitation requirements. Click ReplyTM Planner is the distribution center control tower tool that allows operations managers to gain full control on service levels.
Atlas Reply, the Reply Group company specialised on IT Governance, provides services to maximize the efficacy, the efficiency and the productivity of IT assets using qualified methodologies and automation techniques to manage and evolve processes, solutions and applications. The Covid-19 pandemic has shown the importance of Business Continuity and Crisis Management for the correct management of risks and critical events.
THE SUN is a think tank for reimagining the ways of working within companies, focusing both on their business relationships their internal relationships and their ways of doing. The think tank aims to create a collaborative laboratory within the company bringing people together, activating exchange and knowledge sharing methods, on a shared digital platform. An idea lab, realising positive energy, to live the moment and to face the new bright future ahead with a new impetus.
In the context of uncertainty and continuous evolution that we are living today, companies need to communicate effectively to their customers, guarantee employees’ safety and effectively plan business continuity.
How low-code is changing the way to look at
Supply Chain Management? During this Webinar
Industrie Reply and
Creatio presented how
low-code technology can increase effectiveness of your supply chain and help drive more value from it.
With Covid-19 wreaking havoc on business and the economy, the only ideal solution is to respect Government guidelines while continuing business as usual — from home. The problem is, how can an organisation, in particular a financial institution, give hundreds or thousands of employees secure access to the documents and applications required to work from home without disruption to service?
LEA Reply™ Supplier Portal is an easy-to-adopt cloud solution that enables companies to track packing and shipping activities at their suppliers’ premises, providing real-time visibility of stock in-transit.
Existing information systems are already creating massive amounts of data, isn’t it about time we put this data to work for us?
LEA Reply™ Visibility
is a cross-company, cross-platform solution that transforms data from multiple sources into actionable information to empower decision-making.
LEA Reply™ Dock Scheduling is the collaborative solution to manage the distribution of loading and unloading appointments at warehouse docks via a cloud-based portal. Carriers and suppliers can make appointments based on dock availability and specific compatibility rules. Dashboards improve the monitoring of activities and enable real-time event tracking, ETA updates and relevant metrics.
LEA Reply™ In-Store Picking is the ideal solution for retailers and grocery chains that sell their goods online and prepare orders directly in-store. LEA In-Store Picking helps to simplify this process through an intuitive and practical mobile app that guides the user through every step of the picking process for accurate, quick and cost-effective e-Commerce order fulfillment.
LEA Reply™ Dropship facilitates the use of the drop shipping model for e-Commerce shipments. It coordinates and oversees the entire cycle, from the supplier request, preparation of the order, packaging of the products and handoff to the courier. The solution can also manage after sales services such as home installations or pickups.