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Well-Being:
New Customer Care’s Frontiers

WEBINAR (Italian Language)

April 23, 2020 | from 4.00 to 4.45 p.m. CET

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WEBINAR OVERVIEW

This webinar aimed to analyze digital maturity and trends in the Healthcare & Life science market in terms of individual support. The webinar included a presentation from Salesforce, an Arlanis Reply partner, on the company’s approach to the Healthcare & Life Science market.

During the webinar, Arlanis Reply provided a deep dive into a real case implementing a Digital Remote Assistance solution for a leading Italian pharmaceutical company using Salesforce Health Cloud's features. In addition, a description of the benefits of the solution and an overview of the joint Reply/Salesforce initiative will be presented.

Key takeaways

In this webinar covered:
  • Health Care & Life Sciences Digital Transformation at glance
  • Salesforce Personalized Journey for Healthcare & Lifescience
  • Health Cloud: How Arlanis Reply adopted Salesforce to implement a real Business Case
  • The benefits on the solution
  • The Reply / Salesforce Initiative

WHEN AND WHERE

On April 23rd 2020 from 4.00 to 4.45 p.m. CET

The online session ran for 45 mins on Zoom.

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