Knowledge sharing and digital training for retail

WEBINAR (Italian Language)

June 3, 2020 | from 12.00 to 12.45 p.m. CET

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I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

WEBINAR OVERVIEW

In recent years, digital innovation in Retail has worked primarily to deepen the customer journey, investing in improving the experience in the store and in part to foster an omnichannel and personalized experience through sales force automation solutions. In parallel with store innovations, efforts have been made to improve the efficiency of some internal processes to make more accurate forecast of demand, track products and obtain more accurate inventory management. But what impact does this have on salespeople? This webinar is an opportunity to understand how people, training and technologies can gender together tangible value in the digitization process.

KEY TOPICS

How to bring innovation into training? An overview of the possible actions through a customer case that we have accompanied in the digital evolution path in training the salespeople. Where to start to implement this change? From the people who are in contact with customers every day, active protagonists in the digitization process.

WHEN AND WHERE

On June 3rd 2020 from 12.00 to 12.45 p.m. CET

The online session will run for 45 mins on Zoom and will be held in Italian.

REPLY WEBINARS

Reply's Webinars series covers all industries and spans the latest innovation trends.